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Want to also thank you guys for giving us the opportunity to help out and try the new tech. The Arlo system works incredibly well, and has already sold my neighbor (she went and bought a basic two camera system and I installed it for her yesterday) based on the ease of use and setup!
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OK, Based on the survey results, we'll make a few tweaks to feed the hungrier reviewers.
quote:Having read some about this, i know they had a problem at least reporting inaccurate battery % left when in really cold weather, which sounds like would be a problem with you. From further reading it is something they are aware of and will address with a firmware upgrade. Not sure it is actually killing the batteries or just the mis-reporting of % life left.
Hey william1978 question regarding the Arlo. I live in upstate New York and experience some extreme cold temperatures. I can't find info about the camera performance in cold temps. It's often below zero up here and sometimes dips down up -30. Any idea how they will fair?
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Sorry bco2003, that's not what I'm asking. I understand how the process works - let me clarify a bit better.
I can't use the modems, so I didn't fill out the survey (and didn't get an Arlo invite).
I'm saying I haven't gotten any product offers since then (none of these other routers going around or anything). I haven't gotten any e-mails from Marynel since around the time of the Arlo stuff. Before then, I would get offers for modems pretty often (though I couldn't use them).
quote:I reviewed a modem and a router. Wasn't offered Arlo and haven't been offered anything since the last modem.quote:
Sorry bco2003, that's not what I'm asking. I understand how the process works - let me clarify a bit better.
I can't use the modems, so I didn't fill out the survey (and didn't get an Arlo invite).
I'm saying I haven't gotten any product offers since then (none of these other routers going around or anything). I haven't gotten any e-mails from Marynel since around the time of the Arlo stuff. Before then, I would get offers for modems pretty often (though I couldn't use them).
The same thing was happening to me. I emailed her to let her know I had fios and could not help with any of those router products. She responded politely.
I also have not received any other offers since then. But I wrote it off as coincidence.
quote:quote:I reviewed a modem and a router. Wasn't offered Arlo and haven't been offered anything since the last modem.quote:
Sorry bco2003, that's not what I'm asking. I understand how the process works - let me clarify a bit better.
I can't use the modems, so I didn't fill out the survey (and didn't get an Arlo invite).
I'm saying I haven't gotten any product offers since then (none of these other routers going around or anything). I haven't gotten any e-mails from Marynel since around the time of the Arlo stuff. Before then, I would get offers for modems pretty often (though I couldn't use them).
The same thing was happening to me. I emailed her to let her know I had fios and could not help with any of those router products. She responded politely.
I also have not received any other offers since then. But I wrote it off as coincidence.
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Did anyone else get a survey for feedback on the program in general?
I made sure to add a comment that more Arlos are needed. Please do the same, maybe the rest of us will get a chance
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Would you like to review more or less products than you already have? Yes or No.
quote:me too
I got the survey too. I was a little excited at first to see an email from Marynel in my inbox.
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Travis, I'm having issues with viewing clips from my library. All I can do is filter which cameras I can choose from, but when I try to select a day to view the videos, nothing happens. Is this a known issue with other people? I didn't have problems when I first got it, but now even the new add-on camera doesn't work (never has). I restarted the base station but that didn't help either.
quote:The operating temperature is 14 to 122 F (-10 C to 50 C). The camera may not perform optimally in extreme temperatures (tempuratures well below or above the operating temperature) primarily due to the battery constraints.
Hey william1978 question regarding the Arlo. I live in upstate New York and experience some extreme cold temperatures. I can't find info about the camera performance in cold temps. It's often below zero up here and sometimes dips down up -30. Any idea how they will fair?
quote:PM me your name or Amazon username and I'll check the list.
William,
How do we know if we made it into the program before the closure of the survey? I signed up awhile back but have yet to hear anything. I thought it was due to you talking about entering a slow period but have still yet to hear anything. If i didn't make it I understand Just thought I should see if I should keep watching out for an email or something.
Thanks
Kyle
quote:I added that question
Would you like to review more or less products than you already have? Yes or No.
quote:I will look into this.
Travis, I'm having issues with viewing clips from my library. All I can do is filter which cameras I can choose from, but when I try to select a day to view the videos, nothing happens. Is this a known issue with other people? I didn't have problems when I first got it, but now even the new add-on camera doesn't work (never has). I restarted the base station but that didn't help either.
quote:Here's my official response:quote:
Travis, I'm having issues with viewing clips from my library. All I can do is filter which cameras I can choose from, but when I try to select a day to view the videos, nothing happens. Is this a known issue with other people? I didn't have problems when I first got it, but now even the new add-on camera doesn't work (never has). I restarted the base station but that didn't help either.
Are you using a mobile device or your computer? If a mobile device, you have to turn the device into landscape mode (sideways) to view and they break the videos down by days on the right hand side. I have never been able to just look at specific days. I haven't tested on the computer but I would assume it would respond the same way.
HTH
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Can you let the product development team know that a KeyFob based button for Motion Arm & Disarm would be a killer feature?
I have a camera at the front and back doors of the house and have it set to record during daylight hours. Problem is my young kids and wife who are in and out 15 times a day trigger unnecessary motion triggers and thus email alerts.
If Netgear made a keyfob or bluetooth dongle that made it easy to arm & disarm motion record, you would have a near perfect security device.