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[Discussion about OB moderation] - Edited thread title

100,658 Views | 735 Replies | Last: 3 mo ago by Bayou City
htxag09
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AG
Ive wasted way too much of my life reading this thread....my one takeaway...how long until we have a running spreadsheet of the OB's posters names IRL?
Guitarsoup
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htxag09 said:

Ive wasted way too much of my life reading this thread....my one takeaway...how long until we have a running spreadsheet of the OB's posters names IRL?
Has no one sent you a link to that Google Docs Sheet?
Hoss
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AG
Don't know what this is about but the response count was 666 and I felt like I needed to change that.

Carry on.
gwellis
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Presley OBannons Sword said:

Allow 48 hours to explain a 24 hour ban. You should go to work for the government.
So your 24 hour ban expired and you were able to post prior to response/reply and you are still mad? Good grief. You heard him say that the Mods don't work for TexAgs. They have their own lives and jobs. Wait for your answer and respond via the email. How hard is that? Do you always respond to work emails within 24 hours if you are on vacation? In the Mountians with no Service? Maybe in another Country? Maybe at a Funeral? Where is the modicum of respect? Where is the patience? I'm embarrassed for our board. I've been banned before and there is ALWAYS a note as to the why. ALWAYS.
Gil '91
chiken
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AG
At this point, six pages in, those of you complaining about people discussing moderation issues baffle me. You think it's stupid? Don't open the thread!!!

What's your point in posting that anyone that has a different opinion or point of view is ridiculous?
CharlieBrown17
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chiken said:

At this point, six pages in, those of you complaining about people discussing moderation issues baffle me. You think it's stupid? Don't open the thread!!!

What's your point in posting that anyone that has a different opinion or point of view is ridiculous?






mpl35
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gwellis said:

Presley OBannons Sword said:

Allow 48 hours to explain a 24 hour ban. You should go to work for the government.
So your 24 hour ban expired and you were able to post prior to response/reply and you are still mad? Good grief. You heard him say that the Mods don't work for TexAgs. They have their own lives and jobs. Wait for your answer and respond via the email. How hard is that? Do you always respond to work emails within 24 hours if you are on vacation? In the Mountians with no Service? Maybe in another Country? Maybe at a Funeral? Where is the modicum of respect? Where is the patience? I'm embarrassed for our board. I've been banned before and there is ALWAYS a note as to the why. ALWAYS.
My customer service desk/line always responds within 24 hours. Trying to equate it to a single person's work email is ridiculous. Even if it was equivalent, if I went on vacation or am out of pocket, I damn sure make certain my boss or my staff is covering for me. Auto replies are on. Other people cover shared mailboxes. That is the way a professional organization works.

And no, there isn't "ALWAYS" a note as to why.
aggielostinETX
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AG
gwellis said:

Presley OBannons Sword said:

Allow 48 hours to explain a 24 hour ban. You should go to work for the government.
So your 24 hour ban expired and you were able to post prior to response/reply and you are still mad? Good grief. You heard him say that the Mods don't work for TexAgs. They have their own lives and jobs. Wait for your answer and respond via the email. How hard is that? Do you always respond to work emails within 24 hours if you are on vacation? In the Mountians with no Service? Maybe in another Country? Maybe at a Funeral? Where is the modicum of respect? Where is the patience? I'm embarrassed for our board. I've been banned before and there is ALWAYS a note as to the why. ALWAYS.
Lets dissect your statement that contains many falsehoods...

So your 24 hour ban expired and you were able to post prior to response/reply and you are still mad? Yep

You heard him say that the Mods don't work for TexAgs. One actually does who manages the mailbox.

They have their own lives and jobs. Wait for your answer and respond via the email. How hard is that? - I realize you probably don't work a job that requires 24/7 response, but mine does. I am available 24/7/365 to the people I support.

Do you always respond to work emails within 24 hours if you are on vacation? In the Mountians with no Service? Maybe in another Country? Maybe at a Funeral? Where is the modicum of respect? Where is the patience? I have this thing called an OOO. I only use it when I places I know I won't have service. In that case, there are contact numbers for people covering for me and escalation options, including my personal cell. And before you say it's not fair for Brandon to give out his personal cell, mine is available to the 300,000+ people I support. I dont expect it that from Texags, but its how I operate. Also, rarely( And I mean maybe once in 10 years) have I gone 24 hours with responding to work email. I drive to town, I go up on mountains, I search for ****ty hotspots.

I've been banned before and there is ALWAYS a note as to the why. ALWAYS. So are you calling me a liar?

This weekend was a weird situation that Watchole and I have already hashed out. I don't think he needs you to stand up for him.
Kylie
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Deats brings up a good point.

Unless it's published somewhere, I don't see where there is a service level agreement published. Maybe we can hold back our pitchforks until we know what the actual SLA for communications between the paid moderator and us subscribers is.
Prince_Ahmed
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Deats said:

gwellis said:

Presley OBannons Sword said:

Allow 48 hours to explain a 24 hour ban. You should go to work for the government.
So your 24 hour ban expired and you were able to post prior to response/reply and you are still mad? Good grief. You heard him say that the Mods don't work for TexAgs. They have their own lives and jobs. Wait for your answer and respond via the email. How hard is that? Do you always respond to work emails within 24 hours if you are on vacation? In the Mountians with no Service? Maybe in another Country? Maybe at a Funeral? Where is the modicum of respect? Where is the patience? I'm embarrassed for our board. I've been banned before and there is ALWAYS a note as to the why. ALWAYS.
Lets dissect your statement that contains many falsehoods...

So your 24 hour ban expired and you were able to post prior to response/reply and you are still mad? Yep

You heard him say that the Mods don't work for TexAgs. One actually does who manages the mailbox.

They have their own lives and jobs. Wait for your answer and respond via the email. How hard is that? - I realize you probably don't work a job that requires 24/7 response, but mine does. I am available 24/7/365 to the people I support.

Do you always respond to work emails within 24 hours if you are on vacation? In the Mountians with no Service? Maybe in another Country? Maybe at a Funeral? Where is the modicum of respect? Where is the patience? I have this thing called an OOO. I only use it when I places I know I won't have service. In that case, there are contact numbers for people covering for me and escalation options, including my personal cell. And before you say it's not fair for Brandon to give out his personal cell, mine is available to the 300,000+ people I support. I dont expect it that from Texags, but its how I operate. Also, rarely( And I mean maybe once in 10 years) have I gone 24 hours with responding to work email. I drive to town, I go up on mountains, I search for ****ty hotspots.

I've been banned before and there is ALWAYS a note as to the why. ALWAYS. So are you calling me a liar?

This weekend was a weird situation that Watchole and I have already hashed out. I don't think he needs you to stand up for him.
So, you're on call 24/7? Since you made the comparison, I'm sure that Texags is just as important to each of their subscribers as your business is to your constituents. Furthermore, I'm sure that the moderators at Texags are compensated appropriately out of your subscriber fees, comparable to your compensation for being on call 24/7/365.

To be fair, lots of poorly-paid people are on call also, but generally that's in jobs that matter, where there are real-world consequences if support is not offered 24/7 (ie a plant blows up, or someone is without power in 100+ temps ... or a multi-million dollar client may get fed up enough to take his business elsewhere).

And since we're on the subject, I abhor the expectation in the US that people be on-call 24/7 for nonsensical reasons - that's not expected in most other countries, and it's stupid that I can't take a vacation without being expected to check my email every day, like the world will stop turning if I fail to respond to an email. Most other countries have employees who actually take holidays without the expectation of working. If I owned a small business (or a sports website), I'd absolutely try to promote the kind of culture that promotes a healthy work-life balance.

Do you honestly expect that kind of support from a sports forum, when the only thing at risk is your ability to make comments or new posts before issues become irrelevant and you miss your opportunity for a few blue stars or a laugh?

Prince_Ahmed
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Dirty Steve said:

Deats brings up a good point.

Unless it's published somewhere, I don't see where there is a service level agreement published. Maybe we can hold back our pitchforks until we know what the actual SLA for communications between the paid moderator and us subscribers is.
Pretty sure there isn't one. Do we really have any expectation of SLAs from a sports website? What percentage of your fee do you think should be at risk if you are unjustly given a ban for a few hours?
Kylie
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And that's the point of my post. People getting their jimmies rustled over not being allowed to post and why they can't post in a timely manner, when timely hasn't even been defined. It's not like you can't read the boards when banned
techno-ag
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Dirty Steve said:

And that's the point of my post. People getting their jimmies rustled over not being allowed to post and why they can't post in a timely manner, when timely hasn't even been defined. It's not like you can't read the boards when banned


aggielostinETX
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Prince_Ahmed said:

Deats said:

gwellis said:

Presley OBannons Sword said:

Allow 48 hours to explain a 24 hour ban. You should go to work for the government.
So your 24 hour ban expired and you were able to post prior to response/reply and you are still mad? Good grief. You heard him say that the Mods don't work for TexAgs. They have their own lives and jobs. Wait for your answer and respond via the email. How hard is that? Do you always respond to work emails within 24 hours if you are on vacation? In the Mountians with no Service? Maybe in another Country? Maybe at a Funeral? Where is the modicum of respect? Where is the patience? I'm embarrassed for our board. I've been banned before and there is ALWAYS a note as to the why. ALWAYS.
Lets dissect your statement that contains many falsehoods...

So your 24 hour ban expired and you were able to post prior to response/reply and you are still mad? Yep

You heard him say that the Mods don't work for TexAgs. One actually does who manages the mailbox.

They have their own lives and jobs. Wait for your answer and respond via the email. How hard is that? - I realize you probably don't work a job that requires 24/7 response, but mine does. I am available 24/7/365 to the people I support.

Do you always respond to work emails within 24 hours if you are on vacation? In the Mountians with no Service? Maybe in another Country? Maybe at a Funeral? Where is the modicum of respect? Where is the patience? I have this thing called an OOO. I only use it when I places I know I won't have service. In that case, there are contact numbers for people covering for me and escalation options, including my personal cell. And before you say it's not fair for Brandon to give out his personal cell, mine is available to the 300,000+ people I support. I dont expect it that from Texags, but its how I operate. Also, rarely( And I mean maybe once in 10 years) have I gone 24 hours with responding to work email. I drive to town, I go up on mountains, I search for ****ty hotspots.

I've been banned before and there is ALWAYS a note as to the why. ALWAYS. So are you calling me a liar?

This weekend was a weird situation that Watchole and I have already hashed out. I don't think he needs you to stand up for him.
So, you're on call 24/7? Since you made the comparison, I'm sure that Texags is just as important to each of their subscribers as your business is to your constituents. Furthermore, I'm sure that the moderators at Texags are compensated appropriately out of your subscriber fees, comparable to your compensation for being on call 24/7/365.

To be fair, lots of poorly-paid people are on call also, but generally that's in jobs that matter, where there are real-world consequences if support is not offered 24/7 (ie a plant blows up, or someone is without power in 100+ temps ... or a multi-million dollar client may get fed up enough to take his business elsewhere).

And since we're on the subject, I abhor the expectation in the US that people be on-call 24/7 for nonsensical reasons - that's not expected in most other countries, and it's stupid that I can't take a vacation without being expected to check my email every day, like the world will stop turning if I fail to respond to an email. Most other countries have employees who actually take holidays without the expectation of working. If I owned a small business (or a sports website), I'd absolutely try to promote the kind of culture that promotes a healthy work-life balance.

Do you honestly expect that kind of support from a sports forum, when the only thing at risk is your ability to make comments or new posts before issues become irrelevant and you miss your opportunity for a few blue stars or a laugh?




Well my on call SLA is actually one hour to join triage.

And I said I didn't expect the equivalent. Brandon pointed out to me the in the ToS, the expected response time is 48hours.

Presley OBannons Sword
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All I really want is an end to utterly subjective and nonsensical bans. My beef with the slow or non existent response is only because I never really know what I'm banned for. WHEN I get a response, it's usually just a quote of the post I was banned for, and I'm left to do the detective work of what was wrong with that post.

Bans are subjective, arbitrary, inconsistent, anonymous, and targeted.

The sycophants can worship at the altar of Brandon and Billy all day long, and it doesn't change the fact that it's a huge problem with an otherwise good website and community.
FishrCoAg
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AG
Presley OBannons Sword said:

All I really want is an end to utterly subjective and nonsensical bans. My beef with the slow or non existent response is only because I never really know what I'm banned for. WHEN I get a response, it's usually just a quote of the post I was banned for, and I'm left to do the detective work of what was wrong with that post.

Bans are subjective, arbitrary, inconsistent, anonymous, and targeted.

The sycophants can worship at the altar of Brandon and Billy all day long, and it doesn't change the fact that it's a huge problem with an otherwise good website and community.
And yet you are still here. Most of this thread is people just *****ing because they "feel" their treatment is unfair, but they continue to post. No one has a right to post, and TexAgs is not a utility that is necessary to post on. The same people complaining about moderation are the ones who say others take it too seriously.
gwellis
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Deats said:

gwellis said:

Presley OBannons Sword said:

QAllow 48 hours to explain a 24 hour ban. You should go to work for the government.
So your 24 hour ban expired and you were able to post prior to response/reply and you are still mad? Good grief. You heard him say that the Mods don't work for TexAgs. They have their own lives and jobs. Wait for your answer and respond via the email. How hard is that? Do you always respond to work emails within 24 hours if you are on vacation? In the Mountians with no Service? Maybe in another Country? Maybe at a Funeral? Where is the modicum of respect? Where is the patience? I'm embarrassed for our board. I've been banned before and there is ALWAYS a note as to the why. ALWAYS.
Lets dissect your statement that contains many falsehoods...

So your 24 hour ban expired and you were able to post prior to response/reply and you are still mad? Yep

You heard him say that the Mods don't work for TexAgs. One actually does who manages the mailbox.

They have their own lives and jobs. Wait for your answer and respond via the email. How hard is that? - I realize you probably don't work a job that requires 24/7 response, but mine does. I am available 24/7/365 to the people I support.

Do you always respond to work emails within 24 hours if you are on vacation? In the Mountians with no Service? Maybe in another Country? Maybe at a Funeral? Where is the modicum of respect? Where is the patience? I have this thing called an OOO. I only use it when I places I know I won't have service. In that case, there are contact numbers for people covering for me and escalation options, including my personal cell. And before you say it's not fair for Brandon to give out his personal cell, mine is available to the 300,000+ people I support. I dont expect it that from Texags, but its how I operate. Also, rarely( And I mean maybe once in 10 years) have I gone 24 hours with responding to work email. I drive to town, I go up on mountains, I search for ****ty hotspots.

I've been banned before and there is ALWAYS a note as to the why. ALWAYS. So are you calling me a liar?

This weekend was a weird situation that Watchole and I have already hashed out. I don't think he needs you to stand up for him.

You do realize this is a message board not a life or death must respond to feelings board right. And I was Not standing up for Brandon. I was questioning what on a message board is so damned important you question
A man about how he runs said message board with his volunteer mods.

I'm done with this and am happy
With the service we receive from TexAgs.
Gil '91
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Joe Makatozi
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1) This thread is about OB moderation
2) I thought you quit paying for a sub?
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Nosh
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third coast.. said:

Here's an example of moderation without explanation. A completely innocuous thread witb all of the usual suspects giving the usual hell to each other on the entertainment board. Tons of posts are edited and deleted. None seemed to be in violation of TOS. WHAT THE HELL.

https://texags.com/forums/13/topics/3015198/replies/53581513#53581513


The thread is completely gone.
Redstone
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AG
Basically the fun banter and running jokes that have been built on Enertainment for literally a decade or more were Problematic. It was strange.

I would also link to my "permas" on Politics - obviously not true permas - except that a lot of (excellent and fact-filled) effortposts were wipes.

Let's just say that there is one country in the Middle East that posters should be extremely cautious about posting about (I am NOT going further pursuant to me agreement over email).
Redstone
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AG
I signed up literally 20 years ago - Blocker computer lab, Spring 1999.

In that time - and I do know a decent number of posters IRL - a lot of fun, institutional knowledge-type of banter has been built.

Brandon, can we please protect this sort of thing?

[I reviewed the entertainment board actions this morning (again, not Outdoors board) - the moderator made a call based on 'calling out another poster' - they were not privy to your banter in Blocker 20 years ago. They had to make a call on the post at face value. Your username draws a ton of fire and the moderator didn't want the entire thread derailed - there is a big effort to keep threads on topic because the greatest number of users appreciate thread continuity. I would be happy to keep discussing the matter with you if you wish to email into the mod inbox. That is always an option. Moderator]
Naveronski
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AG
It seems like we're having moderation issues again.
ttha_aggie_09
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No kidding. Is Tikka the mod on this board? All seems very strange…
35chililights
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AG
see. this is what i meant. this all feels very 2018ish.

solid ****ing resurrection.
35chililights
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AG
its to the point where an explanation from pfg/tikka is of little concern.
the much more important explanation of behavior needs to come from higher up.

however, my confidence for either happening, based on history and current handling of today's events, is very nearly the same level.

"Let the future tell the truth, and evaluate each one according to his work and accomplishments."
schmellba99
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AG
I still hate the fact that when staff decides to arbitrarily ban me, they cant even include in the go to jail email a reason why. And they almost never respond to return emails in any semblance of a timely manner.

I have never understood why providing the reason in the banning email is so hard to do.
agsalaska
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AG
Like I said on the other thread, it has been a long time since the moderators have tried to kill the OB. Tonight is an exception.

But like I said on the other thread, We handle ourselves just fine on this page. All the staff does when they step in is screw thing up.

I will never understand why they do that. We are not posting porn, or Gary79ag butt picks, or doxxing people, or any of that. Just leave us alone. It is not that hard.
35chililights
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AG
I think the reason it stings is that staffs behavior is a larger reflection of of the PFG/tikka thing. its inconsistency and a desire to obscure truth.

if there were a hard set of rules, i dont think anyone with a logical brain would raise a fuss, because ultimately, it was laid out prior to the abfraction.
but the subjective nature of handing out punishments mimics the institution of a group of elites who pick and choose who gets favor and and who doesnt.

texags is ultimately a private owned entity and the owners can do what they please. but being a public forum type setting, its silly they get hurt over public feedback.
likewise, nobody is forcing users to come here. and the users get to determine if the subjective rules are something they can live with or something they cant.

the same behavior i describe here is happening on other platforms as well, to much the same effect: users continuing using it until they have had enough.

platforms will always have a new set of users show up. so they will never be completely irrelevant or non-profitable.
however, some platforms will understanding building a veteran user base that means more than the profitability.
for a while, this place felt like that.
but alas, it seems the natural progression of platforms is somewhat inevitable. once the original desire to create the space is gone, its left to the new mods who may or may not be after the original desire.

nothing is too late to turn around or rectify. but the longer it strays from the path, the more lost it becomes.

im going to bed. we will see how the dust settles.
agsalaska
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AG
Quote:

im going to bed. we will see how the dust settles.
Yep, We will see if the OB can survive an attack from the moderators. Almost died in 2018. See what hapens

I need some sleep too. Out.
Fenrir
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schmellba99 said:

I still hate the fact that when staff decides to arbitrarily ban me, they cant even include in the go to jail email a reason why. And they almost never respond to return emails in any semblance of a timely manner.

I have never understood why providing the reason in the banning email is so hard to do.


I'm reminded of the time I got a ban for telling someone something "in a polite way" (per the mod email) and got a longer ban than the other party did for saying "**** you". I came to the conclusion moderation is decided via a numbered list and a d20 dice.
UnderoosAg
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AG
So we p0rn blasting or no?

What I miss?
http://i.imgur.com/H6jmyPq.png
HumbleAg04
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AG
I've moderated contentious forums before. Clear code of conduct, transparency on bans, mods posting and moderating under their screen name all made it work.

Anytime we strayed from those rules drama happened. Be better TA.
RCR06
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I think the challenge here for the moderators is tikka was saying he wasn't pfg and the flagging all the posts related to this. Im sure the moderators login see a bunch of people saying tikka was pfg. Then seeing tikka denying this and flagging posts for saying this. I think that at that point with the information they had they made a decision and from the information they had what they thought was a correct decision. I don't expect the moderators to do a deep dive like bender did to investigate these claims. Now I think with the additional information bender has provided it seems clear that tikka was pfg. There's a lot to sort out for the mods.
 
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