For anyone looking for a vest or gear, I thought I'd share my experience with Salomon's customer service. I purchased the sense pro 2 vest for races. The mesh on the vest is a little rough, but it wasn't terrible, just a little itchy. I contacted customer service chat to ask if they knew of any way to soften the fabric a little bit. The girl asked if I had already washed it, which I had. She said that she would create a ticket to ask their products team if further washes would soften the fabric, which I got a notification of. Today, I received an email saying they reviewed the ticket and were issuing me a $140 voucher. I never asked for a refund, or said I had a problem with the product. So, when in doubt, ask.
and FWIW, they didn't even answer the question whether additional washes would soften up the mesh.