I worked there for a year and a half. I was in Client Support Dispatch/Teleservices - we called people who had their cars serviced at Ford dealerships and asked them survey questions (required for Blue Oval certification). I never thought it was that bad until the last few months I was there. They had created a new web-based program for us to make our calls from instead of using Access, had us troubleshoot a "preview" version, and we thought we had all the kinks & bugs noted, and sent it back. Few weeks later, they send us the "revised" version, and the old Access version was uninstalled. Alas, the new version does not work. So we sat around talking & answering the random phone call while the software people tried to figure it out. Eventually the dealerships started getting upset and cancelling contracts. I left because I had a better job for the summer.
I got reprimanded once there towards the end for "dragging down morale" because i liked to ***** about how ****ed up the department was. I thought it was funny, because I wasn't exactly trying to convert people... they were *****ing about the same thing, but my desk was closest to the supervisor's.
Those of you who work there now and can handle it til Christmas... stick it out - the Christmas party rocks and will make up for a semester of UCS bull. Then quit the next day