So here's what happened... I could not advance from the console or from the website (I purchased the "advance from anywhere" in an attempt to be a good commissioner). No recourse with EA, as they apparently sold a game and then said, "Yeah, its buggy as hell. No, we don't care." I then retired from the dynasty because there was nothing left I could do.
We have a couple of options. I don't know if the OD still exists, because I retired as commissioner. If it does, someone could load the dynasty and see if it makes them commissioner and maybe we can continue.
Option 2: Someone who has saved the dynasty to the hard drive recently can go to file management, load and delete, select Online Dynasty from the drop down menu and start a "new" dynasty with our old dynasty. I hadn't saved the dynasty recently because I had no idea this was even an option. They would then be the only person in the dynasty, but could invite everyone else.
Option 3: Burn it with fire. Move on.