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What did they do more specifically if you don't mind saying? I have a rollover account there
About 15 months ago, we opted to sign on with their Wealth Advisory group. After reviewing our portfolios, they strongly recommended we reduce our energy holdings, which at that time were about 20% of our assets. I agreed, and about 90% of our energy holdings were sold.
6 months later, we get hit with an IRS tax bill for a little over $42,000. Unbeknown to me at the time, Limited Partnership Units that are sold, even in a Rollover IRA, are subject to UBIT taxes. Everything that was sold were in two rollover IRA's. When I reached out to the Wealth Advisor, he refused to return my email or call me. When we finally met face to face, he denied his actions triggered the tax. The irony is that I never planned to sell the units. They paid a healthy dividend, which we planned to use in our retirement years
After a few more weeks of digging, and showing them the tax forms, Schwab admitted the mistake. We terminated our involvement with the Wealth Advisor, and will be soon transferring our accounts to Fidelity.