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IAH is an unmitigated effing disaster right now - it's Afghanistan level

97,786 Views | 824 Replies | Last: 18 hrs ago by Bondag
AgCPA95
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In reply to MAROON • 8:46a, 2/21/25
AG
MAROON said:
some good news. Came back through immigration on Wednesday night, and Global Entry now has face recognition (which I assume they are testing since they only had one machine). Walked up and picture was taken while I was still walking, officer 20 feet away said "Mr Smith welcome home". That was it. Maybe just maybe we will finally be on par with entry procedures which are now standard in other parts of the world (London and Mexico City are two I've recently been to that have this system).

Had the same experience Monday night around 8pm. I barely came to a stop and it found me, lit up green and then started walking towards officer and he asked Mr. Ag you have anything to declare and I said no, and got the welcome home and walking right by.
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aggiedata
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In reply to Mas89 • 8:59a, 2/21/25
AG
You got a bill for the tow? Mailed to your house???
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Mas89
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In reply to aggiedata • 9:48a, 2/21/25
AG
No. I had to pay the regular parking garage fee AND the $215 tow fee at eco park Saturday night after 10pm to get the car out. If my wife was not with me, I would probably have gone to jail. Everyone at the airport that night was very nice trying to find out what had happened to our car. But the employees we dealt with at eco park were straight up Feral. We spent about 30 minutes there while they called trying to find out what fees to charge.
They had towed her car and all the others to the eco park lot on JFK.
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Sea Speed
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In reply to Mas89 • 10:25a, 2/21/25
AG
Even if my wife was there I probably would have still went to jail. Holy hell that situation is infuriating.
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MAROON
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In reply to Mas89 • 10:35a, 2/21/25
AG
If you don't get any response you should start blasting them on X. That will sometimes get their attention.
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TXTransplant
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In reply to Mas89 • 10:43a, 2/21/25
Mas89 said:
No. I had to pay the regular parking garage fee AND the $215 tow fee at eco park Saturday night after 10pm to get the car out. If my wife was not with me, I would probably have gone to jail. Everyone at the airport that night was very nice trying to find out what had happened to our car. But the employees we dealt with at eco park were straight up Feral. We spent about 30 minutes there while they called trying to find out what fees to charge.
They had towed her car and all the others to the eco park lot on JFK.


I hate eco park with a passion. Reading your story, I can feel my blood pressure going up.

Side note - I wonder if any of the cars they towed were damaged because they weren't towed correctly (ie, RWD and AWD vehicles). Or just because of carelessness (dents and dings).
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htxag09
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In reply to MAROON • 10:49a, 2/21/25
AG
MAROON said:
If you don't get amn response you should start blasting them on X. That will sometimes get their attention.
Or get a lawyer
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scd88
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10:58a, 2/21/25
AG
Call Eric Dick...

Too soon?
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MAROON
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In reply to htxag09 • 11:00a, 2/21/25
AG
there is not a lawyer worth his salt who will charge you less than the tow fee. There are times for lawyers, but $215 fee isn't one of them.
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htxag09
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In reply to MAROON • 11:03a, 2/21/25
AG
MAROON said:
there is not a lawyer worth his salt who will charge you less than the tow fee. There are times for lawyers, but $215 fee isn't one of them.

Also have time wasted, etc. Plus there were 50 cars…

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txags92
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In reply to MAROON • 11:38a, 2/21/25
AG
MAROON said:
If you don't get any response you should start blasting them on X. That will sometimes get their attention.
I would reach out to the local "investigative reporters" at the TV news programs. Surely one of them wants a shot at making the airport parking folks look like the bad guy.
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Bondag
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In reply to txags92 • 11:41a, 2/21/25
AG
txags92 said:
MAROON said:
If you don't get any response you should start blasting them on X. That will sometimes get their attention.
I would reach out to the local "investigative reporters" at the TV news programs. Surely one of them wants a shot at making the airport parking folks look like the bad guy.
https://www.click2houston.com/team/Y64QYFJB2BCMPL3ZJIAKUVBHA4/

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txags92
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In reply to Bondag • 11:45a, 2/21/25
AG
Bondag said:
txags92 said:
MAROON said:
If you don't get any response you should start blasting them on X. That will sometimes get their attention.
I would reach out to the local "investigative reporters" at the TV news programs. Surely one of them wants a shot at making the airport parking folks look like the bad guy.
https://www.click2houston.com/team/Y64QYFJB2BCMPL3ZJIAKUVBHA4/

They have a contact form where you can route your story to the KPRC Investigates team:

New Ticket - Click2Houston Help Desk
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Mustang1
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2:57p, 2/21/25
AG
On a lighter note:
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bigjag19
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3:00p, 2/21/25
AG
Praise Jeebus. Take the pressure off E
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MAROON
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3:10p, 2/21/25
AG
ok they claim you will be able to access this area from the c/d/e parking garage........but I thought we only had a C garage right now.
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Mas89
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In reply to TXTransplant • 7:29p, 2/21/25
AG
I had not considered the possible damage from towing. It is Awd. 23 Lexus gx 460 but I'm not sure what the proper towing other than a roll off would be. Without opening the door and putting it in neutral, I don't see how they could get that many vehicles out of the garage properly.

So strange the city of Houston doesn't get answers for the city Airport and refers all questions to the parking contractor SP+. They still haven't returned my Monday Email. No excuses for these Ass Clowns.

They definitely have cameras throughout the garages and HAD to know the 7th floor was open with green lights when we parked there Tuesday 2-11.
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CowtownAg06
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In reply to Mas89 • 8:09p, 2/21/25
AG
I'm angry for you.
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TXTransplant
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In reply to Mas89 • 8:11p, 2/21/25
Yeah, flatbed tow for certain vehicles. At a minimum, I'd want to know that it was towed correctly (or not).
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Bondag
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8:23p, 2/21/25
AG
I'm guessing to get down ramp they would almost have to flatbed tow or put it on rollers somehow as the garage clearance is only 6'-8".

Put in a FOIA quick as they don't keep footage long.
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