texasaggie2015 said:
Another night with no power in 77386. Honestly the most inexcusable part of this (at least to me) is the lack of communication.
I'm no expert and I admittedly have no idea how long it "should" take to get things back up and running. But it's not hard to communicate.
It's just been a really ****ty last 72 hours or so. Seems like it won't be until Sunday for my neighborhood.
BillYeoman said:
I think this is the biggest gripe with Centerpoint. They SHOULD know EXACTLY when people will go online.
CDUB98 said:
And the very first time CP misses one of those targets, the Karens and Brendas start to go ape*****
Well, then it will be kowabunga time.txags92 said:CDUB98 said:
And the very first time CP misses one of those targets, the Karens and Brendas start to go ape*****
And that is different from what Karen and Brenda are doing now? CP isn't going to do it anyway because they will lose zero customers whether they do or don't.
LondonAg89 said:histag10 said:
He can help you out with the insurance stuff too
Very appreciative of Scott's responsiveness. He's saving me today with this rain in the forecast. Thank you for posting this!
I'll be working with him on a new roof too!
This is not a plant turnaround where everything is planned down to the gnat's ass.Quote:
I think this is the biggest gripe with Centerpoint. They SHOULD know EXACTLY when people will go online.
PJYoung said:BillYeoman said:
I think this is the biggest gripe with Centerpoint. They SHOULD know EXACTLY when people will go online.
But they don't know. Making things up would probably make things worse.
BillYeoman said:PJYoung said:BillYeoman said:
I think this is the biggest gripe with Centerpoint. They SHOULD know EXACTLY when people will go online.
But they don't know. Making things up would probably make things worse.
I am not saying CP should make things up…..but they should have a plan in place to quickly asses and communicate expectations as to when their product/services will be provided to their paying clients.
Centerpoint seems to be incompetent in this regard. And rely on sympathy "It was a storm" to shield them from setting basic (not perfect) expectations from their paying clients.
J. Walter Weatherman said:BillYeoman said:PJYoung said:BillYeoman said:
I think this is the biggest gripe with Centerpoint. They SHOULD know EXACTLY when people will go online.
But they don't know. Making things up would probably make things worse.
I am not saying CP should make things up…..but they should have a plan in place to quickly asses and communicate expectations as to when their product/services will be provided to their paying clients.
Centerpoint seems to be incompetent in this regard. And rely on sympathy "It was a storm" to shield them from setting basic (not perfect) expectations from their paying clients.
It's a feature of the monopoly they have. They are incredibly incompetent from the top down but it doesn't matter because no one can go to a competitor, so they don't give a **** about improving or taking care of paying customers the way real businesses have to. Until that changes nothing will change.
BillYeoman said:J. Walter Weatherman said:BillYeoman said:PJYoung said:BillYeoman said:
I think this is the biggest gripe with Centerpoint. They SHOULD know EXACTLY when people will go online.
But they don't know. Making things up would probably make things worse.
I am not saying CP should make things up…..but they should have a plan in place to quickly asses and communicate expectations as to when their product/services will be provided to their paying clients.
Centerpoint seems to be incompetent in this regard. And rely on sympathy "It was a storm" to shield them from setting basic (not perfect) expectations from their paying clients.
It's a feature of the monopoly they have. They are incredibly incompetent from the top down but it doesn't matter because no one can go to a competitor, so they don't give a **** about improving or taking care of paying customers the way real businesses have to. Until that changes nothing will change.
Totally right. They had the same frame of mind during Ike. And that was 16 years ago. It is a business strategy to say "Ahhh shucks….there was a storm. Everyone is suffering."
Even heard their idiot public relations guy gently and compassionately claim "I don't have power….and I was the last one to get it" or some bs claim.
aTm2004 said:Give actual information like:AgLA06 said:To what? It changes absolutely nothing they haven't already communicated. Total people out of power and how many each day they plan to re-energize.tremble said:
Bull***** A simple run through of every area covered by CP, what is impeding current efforts to get power back, etc, would go a massive way.
News flash. They aren't saying much because it's all changing based on new information and priority every hour. Only a fool would do that to immediately have the public rub it in their face when it immediately becomes outdated and inaccurate information.
"Heights area. We have completed our assessment and have power up to an estimated xx%. The challenges we are facing with the remaining are X, Y, and Z, and we are currently addressing X & Y by doing <insert> and are estimating to have that completed by tomorrow. That will allow another xx% to come on board.
Moving to the Humble area, we are addressing the large number of trees that are needing to be removed before crews can assess what repairs need to be made. We have 4 crews working the area removing trees and anticipate having trees removed by Saturday morning..."
That type of communication will go a long way. More corporate HR approved bullchit that they've been feeding us? Yeah, that won't do anything.
Sea Speed said:
Y'all remember how on the ball they were with press conferences and info during Harvey? This thread would be completely different if that was happening right now.
cone said:aTm2004 said:Give actual information like:AgLA06 said:To what? It changes absolutely nothing they haven't already communicated. Total people out of power and how many each day they plan to re-energize.tremble said:
Bull***** A simple run through of every area covered by CP, what is impeding current efforts to get power back, etc, would go a massive way.
News flash. They aren't saying much because it's all changing based on new information and priority every hour. Only a fool would do that to immediately have the public rub it in their face when it immediately becomes outdated and inaccurate information.
"Heights area. We have completed our assessment and have power up to an estimated xx%. The challenges we are facing with the remaining are X, Y, and Z, and we are currently addressing X & Y by doing <insert> and are estimating to have that completed by tomorrow. That will allow another xx% to come on board.
Moving to the Humble area, we are addressing the large number of trees that are needing to be removed before crews can assess what repairs need to be made. We have 4 crews working the area removing trees and anticipate having trees removed by Saturday morning..."
That type of communication will go a long way. More corporate HR approved bullchit that they've been feeding us? Yeah, that won't do anything.
100%
just terrible communications from CP and the county judge
histag10 said:
He can help you out with the insurance stuff too
Well if that's the case, I guess we know what the answer will be.Unnecessary Deafness said:
Pretty sure it's her husbands company. If I recall from previous post.
But could be thinking of a different person posting their husband business card on here.
I've had good experiences with RoofTec out of Tomball.ccaggie05 said:histag10 said:
He can help you out with the insurance stuff too
Is this company trustworthy? I had some shingles on the ground but can't tell if they came from my roof. I'm hesitant to call any random roofing company for an inspection out of fear they will go up there and try to fleece me for a new roof. I've heard stories about roofing contractors just lying or even causing damage themselves and then using that as an evidence you need a new roof.
It's tough to know who the trust.
swimmerbabe11 said:
shout out to the advance auto parts on 2920 without power but is open for business and busy selling things in the dark. that's awesome.
AgLiving06 said:
CenterPoint saying they are under 1 million without power.
AgLiving06 said:
CenterPoint saying they are under 1 million without power.
atmtws said:Cliff Booth said:
It's 87 in my house.
Not gay, but if there's a bottom out there with AC holler at me.
Top here with a spare window unit if you have a generator.
Furlock Bones said:
999,999
Not a Bucket truck insight for the last 2 days.
AgLA06 said:AgLiving06 said:
CenterPoint saying they are under 1 million without power.
And expect to be less than 500k after this week. Which would put them way ahead of Ike response despite what people think.
AgLiving06 said:Furlock Bones said:
999,999
Not a Bucket truck insight for the last 2 days.
Yeah. We've had 2 CenterPoint trucks "assessing" the other side of the street over the past 2 days.
It's a pretty easy assessment. trees knocked the lines out in 2 sections. It's probably an easy fix since the poles are fine. Just need to restring the line. Not a single bucket has shown up.
I just don't understand their reasoning on some of this. It's like they are avoiding making easy fixes that have big payoffs to spend more time on more difficult stuff.
AgLiving06 said:AgLA06 said:AgLiving06 said:
CenterPoint saying they are under 1 million without power.
And expect to be less than 500k after this week. Which would put them way ahead of Ike response despite what people think.
Ike happened nearly 20 years ago. They've had 20 years to harden and modernize their grid.
Being happy you beat Ike's restoration time is table stakes.
