TexAg2001 said:
This is so true. After Ike, power was restored to almost my entire neighborhood within 3 or 4 days, but my small section of about 30 homes was without power for almost 3 weeks. It was because Centerpoint's system showed that we had power. It took me and my neighbors calling every day for them to send a crew over to fix it.
I had a situation during the ice storms last year NW of Austin. PEC was fixing the line that feeds our rural road. And they thought that was that. But the fuse on my transformer had popped before the line went down. I came back and everyone has power except me.
I tracked down the line crew I had seen earlier, and told them guys I have a 4 and 2 year old with no power. I need you guys to come back. And thankfully they did.
But yea if their system says you are good. They aren't coming back unless you take it into your own hands.