Here's an interesting post on Ring (yeah, I know). But that doesn't sound good if true.
BBRex said:
No, I agree there's no going back now. But I can't help but think that being able to focus on residential customers would be easier if you knew where they were zoned. Having little pocket neighborhoods scattered across the city makes it more difficult for Centerpoint to have big wins, so to speak.
Drove Sienna Ranch Tuesday morning and it was pretty trashed...pretty much the whole Sienna area is in the blue "assessment complete" color code on CenterPoint's map (however reliable it is), but that gives no indication at all as to how long it'll be before anything is fixed. Crews were replacing some poles on McKeever today.B-1 83 said:
Looks like Sienna Ranch is sol……
Jack Klompus said:
Back on in 77429!
Cepe said:I think it's a little more than just staging too. I was on HWY 6 heading to CS today and I met the convoy headed south of bucket trucks. This was about 8 AM. They wouldn't get to staging for at least another hour at least before they could get checked in and assigned probably. On-site at 10 at the earliest? This puts them working in the hottest part of the day as well. . .Ag13 said:Ag_07 said:Stat Monitor Repairman said:
Seems like Centerpoint is taking a lot of heat over the sight of trucks assembled at a staging area.
This seems consistent with every hurricane response or logistics operation we've ever seen.
Machinery and personnel are staged. Work orders are issued and resources dispatched.
Problem we got here is people are so use to just in time inventory, same day Amazon Prime delivery, Uber eats dispatched to their doorstep at the click of a button to solve whatever problem they got.
People have been lulled into thinking the world moves that fast when it doesn't.
This is my whole issue.
Honestly...Is 3-5 days really that outrageous after a hurricane blows through the 3rd largest metro area in the country?
I think people are generally outraged by the lack of communication. The hurricane destroyed lots of infrastructure, but it did not destroy centerpoint's ability to provide eta's and maintain an accurate outage map. If people had an estimate for zip codes/neighborhoods people could actually plan a little better.
The inability to communicate accurate updates makes centerpoint look outrageously incompetent. Yes power being down for a few days is expected after a hurricane. But how long is anyone's guess. I left town Tuesday and currently have no idea when I will be able to return. Hoping before the weekend, but I have no ability to plan it out right now. Very hard with young kids, dog, etc. to just go somewhere indefinitely to escape + try to work remotely by the way.
Longwoodaggiedata said:Jack Klompus said:
Back on in 77429!
What subdivision? I got in-laws in my house. I needs to know.
Captain Winky said:
You received hate because your suggestion was Reddit-level stupidity. Do you know how far 100 yards is? Have you ever seen a football field? Suggesting that no trees should be allowed within 100 yards of a structure is one of the stupidest things anyone has ever typed out on this website.
TXTransplant said:BBRex said:
No, I agree there's no going back now. But I can't help but think that being able to focus on residential customers would be easier if you knew where they were zoned. Having little pocket neighborhoods scattered across the city makes it more difficult for Centerpoint to have big wins, so to speak.
I do think the huge amount of industry in the area negatively impacts residential customers - both from a cost standpoint and a service standpoint.
I also think CP would be better served to have a division or sub-contract group that focused specifically on residential.
But deregulation has effectively put a barrier between residents and Centerpoint. They are very, very hard to contact and get service from if you are a residential customer. You are just one of the, what, 4+ million unwashed masses.
Residents shouldn't have to escalate a service request to remove limbs or growth that they see on equipment to local government to get it resolved.
Furlock Bones said:
One of the CenterPoint people "said no I wouldn't have done anything differently" in response to criticism of their preparation and handling of this.
maybe their preparation was appropriate. But this is not the answer you give.
Cepe said:I think it's a little more than just staging too. I was on HWY 6 heading to CS today and I met the convoy headed south of bucket trucks. This was about 8 AM. They wouldn't get to staging for at least another hour at least before they could get checked in and assigned probably. On-site at 10 at the earliest? This puts them working in the hottest part of the day as well. . .Ag13 said:Ag_07 said:Stat Monitor Repairman said:
Seems like Centerpoint is taking a lot of heat over the sight of trucks assembled at a staging area.
This seems consistent with every hurricane response or logistics operation we've ever seen.
Machinery and personnel are staged. Work orders are issued and resources dispatched.
Problem we got here is people are so use to just in time inventory, same day Amazon Prime delivery, Uber eats dispatched to their doorstep at the click of a button to solve whatever problem they got.
People have been lulled into thinking the world moves that fast when it doesn't.
This is my whole issue.
Honestly...Is 3-5 days really that outrageous after a hurricane blows through the 3rd largest metro area in the country?
I think people are generally outraged by the lack of communication. The hurricane destroyed lots of infrastructure, but it did not destroy centerpoint's ability to provide eta's and maintain an accurate outage map. If people had an estimate for zip codes/neighborhoods people could actually plan a little better.
The inability to communicate accurate updates makes centerpoint look outrageously incompetent. Yes power being down for a few days is expected after a hurricane. But how long is anyone's guess. I left town Tuesday and currently have no idea when I will be able to return. Hoping before the weekend, but I have no ability to plan it out right now. Very hard with young kids, dog, etc. to just go somewhere indefinitely to escape + try to work remotely by the way.
CDUB98 said:Unless someone here is an idiot, we all want that, but how much are YOU willing to pay for all of that per Kwh?Quote:
I want innovation, improvements, and preventative measures so these experiences don't happen every time a large thunderstorm rolls through. I want Houston to handle a Cat 1 with a little more ease than it just did.
How much are you willing to impose on other people for that?
There is no free lunch. Everything costs money, and I'll be a lot of you would be surprised just how much money
This is what I'm worried about - they used a lot of inventory from the wind storm - not sure what the lead time is to replace. I hope they have enough on hand to complete repairs and then reload before the next storm.BBRex said:
Here's an interesting post on Ring (yeah, I know). But that doesn't sound good if true.
I'm sure it's similar to the safety training you get any time you step foot in a plant. It's quick and serves as a way for them to cover their ass.Ag13 said:Cepe said:I think it's a little more than just staging too. I was on HWY 6 heading to CS today and I met the convoy headed south of bucket trucks. This was about 8 AM. They wouldn't get to staging for at least another hour at least before they could get checked in and assigned probably. On-site at 10 at the earliest? This puts them working in the hottest part of the day as well. . .Ag13 said:Ag_07 said:Stat Monitor Repairman said:
Seems like Centerpoint is taking a lot of heat over the sight of trucks assembled at a staging area.
This seems consistent with every hurricane response or logistics operation we've ever seen.
Machinery and personnel are staged. Work orders are issued and resources dispatched.
Problem we got here is people are so use to just in time inventory, same day Amazon Prime delivery, Uber eats dispatched to their doorstep at the click of a button to solve whatever problem they got.
People have been lulled into thinking the world moves that fast when it doesn't.
This is my whole issue.
Honestly...Is 3-5 days really that outrageous after a hurricane blows through the 3rd largest metro area in the country?
I think people are generally outraged by the lack of communication. The hurricane destroyed lots of infrastructure, but it did not destroy centerpoint's ability to provide eta's and maintain an accurate outage map. If people had an estimate for zip codes/neighborhoods people could actually plan a little better.
The inability to communicate accurate updates makes centerpoint look outrageously incompetent. Yes power being down for a few days is expected after a hurricane. But how long is anyone's guess. I left town Tuesday and currently have no idea when I will be able to return. Hoping before the weekend, but I have no ability to plan it out right now. Very hard with young kids, dog, etc. to just go somewhere indefinitely to escape + try to work remotely by the way.
Don't forget about the safety trainings that all these guys have to go through before starting any work. And obviously I want them to be safe but like come on - they aren't first timers.
Swan Song said:
This seems ill advised Centerpoint, it's not time to be patting yourself on the back.We reached our goal of restoring 1 million customers by end of the day today. We expect to have an additional 400,000 customers restored by the end of the day on Friday, July 12 and an additional 350,000 customers restored by the end of the day on Sunday, July 14. Read our latest… pic.twitter.com/MFTdIFx0pU
— CenterPoint Energy (@CenterPoint) July 11, 2024
Ag13 said:Cepe said:I think it's a little more than just staging too. I was on HWY 6 heading to CS today and I met the convoy headed south of bucket trucks. This was about 8 AM. They wouldn't get to staging for at least another hour at least before they could get checked in and assigned probably. On-site at 10 at the earliest? This puts them working in the hottest part of the day as well. . .Ag13 said:Ag_07 said:Stat Monitor Repairman said:
Seems like Centerpoint is taking a lot of heat over the sight of trucks assembled at a staging area.
This seems consistent with every hurricane response or logistics operation we've ever seen.
Machinery and personnel are staged. Work orders are issued and resources dispatched.
Problem we got here is people are so use to just in time inventory, same day Amazon Prime delivery, Uber eats dispatched to their doorstep at the click of a button to solve whatever problem they got.
People have been lulled into thinking the world moves that fast when it doesn't.
This is my whole issue.
Honestly...Is 3-5 days really that outrageous after a hurricane blows through the 3rd largest metro area in the country?
I think people are generally outraged by the lack of communication. The hurricane destroyed lots of infrastructure, but it did not destroy centerpoint's ability to provide eta's and maintain an accurate outage map. If people had an estimate for zip codes/neighborhoods people could actually plan a little better.
The inability to communicate accurate updates makes centerpoint look outrageously incompetent. Yes power being down for a few days is expected after a hurricane. But how long is anyone's guess. I left town Tuesday and currently have no idea when I will be able to return. Hoping before the weekend, but I have no ability to plan it out right now. Very hard with young kids, dog, etc. to just go somewhere indefinitely to escape + try to work remotely by the way.
Don't forget about the safety trainings that all these guys have to go through before starting any work. And obviously I want them to be safe but like come on - they aren't first timers.
sts7049 said:
it is because people are largely selfish and expect instant gratification
WHere in the woodlands are you based? I am in regan meadTXTransplant said:
That's kind of how The Woodlands Township works. But even they haven't been all that effective at getting Centerpoint to cooperate.
I was able to get them to come out and assess my immediate area, but I don't think they did anything else in my 7000-ish home subdivision. They just did enough to "resolve" my complaint.
Usually I can get an update from our Village Association President, but it's been crickets this week so far.
Has anybody seen any discussion of the estimate appearing on this map from Centerpoint? I am not getting text updates from them and can't watch the local TV because I am up in Bastrop. I am trying to help my sister decide whether to head up and stay with us for a few days or not. Her circuits in Crosby (Northern Newport) and the ones around her don't show any estimated restoration dates yet on the map. I am seeing several locations (like Indian Shores) with July 12th or July 13th EOD estimates. Does that mean that any circuits without dates will likely be later than the 13th? Or are they still populating the map with estimated dates?aTm2004 said:
Checking CP's map that was updated today and clicking my blue area estimates by July 13th or earlier. Clicking on other blue areas around me and it says they'll continue to provide updates. I hope it's earlier.