A1 towed the wrong dude

119,625 Views | 1747 Replies | Last: 10 yr ago by Psych
BeerMe98
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http://mybcs.com/Content/Forums/Replies.aspx?tid=1797985
BeerMe98
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quote:
Today, one of my employees vehicles was towed after they legally parked to come to work. After her shift was over, she discovered that her vehicle was missing. We called A1 and sure enough, her vehicle had been towed. When we told them that it was our employees vehicle, they told us that in order to get her vehicle back, she must drive out to the lot (on Hwy 21) and pay the fee ($118) and then contest it the next day in an effort to get a refund. They would not admit to making a mistake and would adamently deny my requests to bring the vehicle back so that my employee could go home. IMO, this was just not right. Why should my employee (who did nothing wrong by parking legally) be punished by having to do this when the towing company clearly made the mistake.
Wildmen03
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AG
quote:
The fact of the matter is, a lot of what our owners do is stupid in our (drivers) eyes but we like our jobs so we stick through it.
Yea this is a great way to not get fired, call out your boss.
kinto
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Towing companies don't like cops. Always call the cops if you know you're right. Even if you don't get your car back for free, you can at least get to watch the tow truck driver get arrested for his many outstanding warrants.
Wildmen03
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We legally towed a car and the OP is upset because we won't give it back free.
They stole a car, and they want the owner to pay them to get it back. And they wonder why people hate them.
The Pilot
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Get your popcorn ready
Wildmen03
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I do in fact have another screen name that I use for "me".
So A1 is a sock. Time to ban it staff.
BeerMe98
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from A1

Now on to WHY she was towed. The companies in that lot all have permission from Stalworth and A1 to let their employees park there. There are no certain spots because we have a list of vehicles from every company there, even Harrys. BUT we don't have one for you guys. This list is checked when we see someone cross Univ to make sure it's not an employee that has permission to park there. Since we don't have one from you we have no way of knowing that they are an employee. This was stated to you on the phone yesterday, or maybe your manager. I'm not sure which one. THIS is why she was not illegally towed. We had every lawful right to tow her as she doesn't technically have permission to park there. IF we had a list from you and we failed to check it then it would be an illegal tow. This happens from time to time and yes we return those because it was a mistake on our part.

Im laughing so hard

[This message has been edited by BeerMe98 (edited 2/25/2011 9:51a).]
Ryan the Temp
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Parking lot pirhanas
CDUB98
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vultures
BeerMe98
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Sounds like A1 and the company are a bunch of liars on that thread
Frederick Palowaski
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****ing towing companies
NPH-
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legalized theivery
ESP+
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quote:
From what I gathered your manager, a girl, called first. Heather stated that there were a few rude things said but I'm not going to say there were. He said, she said. Whatever was said had heather pretty upset.


This is exactly what happens when you allow high school dropouts to have positions of decision making and authority. A smart man would have realized they messed up and tried to fix the issue. A dog-the-bounty-hunter type two truck driver is going to get mad that someone smarted off to his beetch and treat the guy like crap...probably kick him in the junk and then tell the cops he was assaulted first. Go with Christ Brah!

Tow truck drivers are mostly idiots. As for A1, he seems like a nice guy - but I will never have any respect for the "profession."
Lucas Jackson
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Seriously, how hard is it to just bring the damn car back and apologize?
BeerMe98
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quote:
I was also told over the phone yesterday that every other tenant except us provided a list to A1 for their employees. I know this to be FALSE. After getting off the phone with your company I visited with IHOP GM & J&C Exchange manager and neither of them had EVER provided you with a "list". In fact when I told them that I knew for a fact that not everyone provided a list to A1, Heather asked me who else didn't and i told her that IHOP did not. When she asked how I knew this, I replied that I knew GM and I had just this week visited with their Director of Facilities just this week about the towing issues. (He was concerned because they had received a complaint from some of their customers that were towed by A1). This is at the point when she groaned and hung up on me.


Heather sounds like a big beech
Astro21
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Is this the abandonded albertsons parking lot? The one by huricane harrys and crzy cajins?

My senior year some friends and I went to Crazy Cajins for lunch. We saw some guy getting ready to leave in his truck when an A1 car parked behind him so he back out before a tow truck got there. Not sure if the guy was parked illegally or not, but still a pretty douchy move imo.

I do admit it is kinda fun to sit by the window while eating and laugh at all the people that get towed from that lot(my friend and I once counted 6 in the 30 min we were there)

[This message has been edited by Astro21 (edited 2/25/2011 10:06a).]
Wildmen03
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Now it looks like A1 is intentionally causing confusion about the vehicle in question so they can later call the whole thing a "clerical error" and return the car without admitting fault.
Malachi Constant
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1
ESP+
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quote:
Heather sounds like a big beech



I'm picturing a younger version of this:

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NPH-
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1
xhippieliberalx
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UNO
Mooch98
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Face
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YellowPot_97
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Frederick Palowaski
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I remember when I was towed by A1 in college, and before I hung up the phone with them I muttered "this is ****ing bull****". When I got there they charged an extra $50. I asked why. She pointed to a sign behind her that said something like "$25 charge for use of profanity or vulgar language"

Bunch of ****ing ****suckers
AboveAndBeyond
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Thanks BeerMe. We really needed two threads about this.

Heather is in fact BSC. Hot but BSC.

Charpie I'm sorry that I want to be able to correct what people seem to think is right. People post wrong info about us all the time. I just try to let them know our side. If you think it's right or wrong is your opinion but atleast you know the facts.

ESP+
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Anecdote time? NICE!

Back in the day a tow truck driver tried to tow a friends car that was parked in his assigned spot with a tag...we asked the guy to stop and he tried to fight us saying that we had just put the tag in the car and such. So we trapped his truck in and called the police. They show up and put the guy in cuffs and background checked him. He checked out and they said he was free to go, but he had to release the car b/c he had no right to steal it. Somehow the driver convinced the cop that he was not allowed to unhook the car without making $40. So my buddy paid him $40 and the cop said there was nothing he could do about it. WTH?
AboveAndBeyond
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Sorry mr nice guy. That must have been years ago because the city regulates that stuff now.
ESP+
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[This message has been edited by ESP+ (edited 2/25/2011 10:48a).]
NPH-
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A1 wrongfully towed my Tahoe at my apartment complex...


I called, threatened to make a phone call and shut the business down, and they immediately brought it back and paid me $75 for my troubles


sounds like I need to call them again to straighten shiz out
AboveAndBeyond
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Haha that's crazy ESP. That has all kinds of wrong in it. You did the right thing but the cop is stupid for not telling him to drop it.
benMath08
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I guess I'm in the minority, but isn't it painfully obvious that if no one towed from that lot it would be constantly full due to its location to campus and the cost of campus parking?

If every other business there provides a list to A1 (the company) of their employees, shouldn't Schlotzsky's do the same?

Also, A1 just happens to be the contracted tow service that particular landlord has chosen. The landlord determines the rules for who is allowed to park in their privately owned lot. Why isn't anyone mad at the landlord?

[This message has been edited by benMath08 (edited 2/25/2011 10:30a).]
chipotle
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I love this website so much.
 
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