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Horror stories from contractors

10,266 Views | 44 Replies | Last: 1 yr ago by Sea Speed
bdgol07
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I get that there are a TON of bad contractors, I was wondering if anyone could beat this absolute gem I heard last night.

My wife was talking to one of our daughter's friend's mom and they are building a house and the mason was finishing up their fireplace and somehow thought that it would be a GREAT idea to pressure wash the brick, INSIDE the house, when the walls are fully drywalled/taped/floated. They had to take out drywall as if it was a flood and redo the bottom 4-ish feet since there was ~4in of water in their house. I asked what drugs the cops found when they arrested him because there is no way that anyone would think that was a good idea while sober.
vmiaptetr
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Max06
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Oh boy. Let's see...

Foundation poured backwards (eventually corrected)

Foundation poured without ledge for rock

Started framing backwards(we caught and got it corrected)

Windows are wrong sizes

Some walls are 4" studs, some are 6". Some walls have both.

Stained concrete the wrong color. Had promised us to stain sample areas. Never did.

Budgeted cabinets at $8k, actual cost is going to be about 30k

Asked for gabled front/vaulted living area, they planned on 9' dropped ceiling.

Carport post is half off the foundation.

Planned for two AC units but only poured a pad for one.

I'm sure I'm forgetting stuff, and we're not fully dried in yet. It's a complicated situation,
firing the GC is really not an option.




Jason_Roofer
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I found an "electrician" that didn't want to fish a wire. Yes, it was live.
gratitudeandacceptance
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Holy crap. I'll stop complaining about our build frustrations.
maroon barchetta
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bdgol07
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How do you pour a foundation and frame backwards? Not as in that is a dumb mistake, but what does that mean exactly?
Caliber
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My parents are building what is basically a bunk house right now out at the ranch for more sleeping space.

Contractor insisted on letting the plumber install the water heater (exterior tankless) the day before the big freeze in December. They were missing a part, so they couldn't get it running before the freeze hit and did minimal protection. Of course it all froze and busted but it's still on their dime...

Heaters were backordered so they just got the new one in last week and were having some issues getting it to fire up. They had water in the showers running and water starting coming out of the back of the building from both shower areas... Called the shower/tile guy out and he blamed the plumbers, plumber said his pipes were good of course. Water has been on the whole time, so only plumbing that could have been bad would have been from valve to shower head.

I showed up and suggested we put a plug in the drains and and fill the shower pans with a hose. Sure enough both freaking pans are leaking. Supposedly they used a rubber/plastic liner with redguard walls. I'm pretty well convinced there is no actually water proof pan.

Their initial solution? Oh, we can just caulk the corner seams, that should stop it even if the pan is leaking. I told Dad, absolutely not, that even if it did actualy work (unlikely) it would be temporary at best. The only solution is to rip out and fix the base water proofing, which after a lot of discussion they finally agreed was the only real solution.
Rexter
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A friend that lives in League City was going to have a place built in CO. He had the well drilled, but then capped it to wait a year for the slab to be poured. The contractor measured from the wrong side of the lot and poured the slab over the well. Friend gave up and sold the lot.
Max06
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We reversed to plan to suit the lot. They poured the foundation as it was originally drawn. We caught it, had them correct it. Then framers came in and started building, same original drawings. We caught it, told them to stop. GC didn't believe us, came out to verify, then they had to tear down and start over.




Oh, and they're building based of PDF's printed off the web. They said actual architectural drawings/blueprints were totally unnecessary.
62strat
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Max06 said:

We reversed to plan to suit the lot. They poured the foundation as it was originally drawn. We caught it, had them correct it. Then framers came in and started building, same original drawings. We caught it, told them to stop. GC didn't believe us, came out to verify, then they had to tear down and start over.

Sounds like they were just not building off the most recent set of plans. Not necessarily having horrible workmanship or techniques.

As a commercial GC, dealing with not the most current plans is always a threat. Owners and design team often forget that when they change something, the contractor needs to know asap!
tgivaughn
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Owners reif.conc foundation began flaking prior to the framing stage. Engineer in charge discovered that wrong mix had been placed (perhaps a valve got stuck and not dbl.checked as it went into the trucks)
Solution: break it up, haul it off, begin anew
Owner asks concrete plant ONLY for free concrete to replace, nothing for demo, steel, redo, etc.
Conc.plant says kiss-off
Lawyers, court time
Conc.plant has to pay off
(Builder innocent story)

Owner designs 2-story house, whose Plan changes many times in order to accomodate a much coveted Laundry Chute, 2nd floor to Laundry cabinet below.
Architect later asks how they are loving that L.Chute.
Owner reports that the plumber ran a line through it ... now it's blocked and they decided not to fix nor use it.
(Builder innocent story ... Owner-built)


Builder promises 6-month build of 1-story, less than 1600sf house also begins own personal house build.
Discovers his investors' visit ETA moved up to see his home finished, so raids the 1600 of prime labor & CDX roof decking, leaving remainder out in the rain. Builder moves in at the 9-month mark, the 1600 at the 12-month mark.


Owner asks his know-it-all friend if their home builder X was a good choice and good fit for their new build nearby. Builder X does not have a good rep. for solid foundations but does for great finishes. Builder follows all specs from Foundation Engineer this time but swimming pool leaks into the foundation zone, which cracks. Lawyers. "Million dollars" later for mental anguish, et al. against builder.


TAMU Dean's MIL spec.house built so low, it floods through the front door at times. Wife continues to hound builder for a remedy, even if it's only temporary grading. Builder finally blows her off with "we know what we are doing".


Very good builder & architect decide an above grade house does not require ground-contact treated floor joists and advise the Owners of the SOP/traditional need to install/remove crawl space vents seasonally. Owner ignores these tasks for enough years for the joists to begin failing. Lawyers. Builder/Architect pays. Later Owner sues road dept. when head in car jarred upon hitting a bump, a public instituion for tripping on their new sidewalk.
New build begins to exhibit superficial cracks in garage, engineer inspects, noting that when invasive waters are corrected, it takes 18 months to dry out, then self repair when built on piers. 18 months later, engineer recalled and about to give up .. until noted that Owner's yardman clipped a sprinkler head, so renamed old faithful geyser = the cause of all the problems.
(Builders not a fault stories IMHO.)


Row of spec.houses needing to be completed in a hurry are being shingled in a light rain. Potential client of that builder for a new house asks "would a good builder do such as this?". Friends in-the-know tell her to go read the warranty on the shingles packages. (No warranty for such application conditions - rain - expressly printed.)


TMI and forgive typos
Please post no names ... if you know any of these stories ...
Ten words or less ... a goal unattainable
AtlAg05
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Nothing quite as bad as some of these, but I learned a lesson that if a contractor does trim replacement/painting and he finishes at night. I'm going to tell him he can come back in the morning and no I don't care how far it is to do the final inspection.
ABATTBQ11
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Coordinating a building for a university. It had a large cafeteria space and very large kitchen. Kitchen should have 20' of clearance above ceiling space to accommodate mechanical room above and all the hoods and piping. Architect put a mezzanine above half of it and left 4' of above ceiling. Took 3 weeks of back and forth for them to realize the mistake.

School athletics building with a very special, very heavy roof. Building is essentially a long rectangle built on a slope, so one has a ton of ceiling space and the other hardly any. Of course the main mechanical room and largest ducts are on the short end, and the high end has very little MEP. At 50% DD drawings, there is a 48" concrete beam shown that essentially cuts the building in half across the width. Every major duct in the building (including a 24"x36" supply and return) and some large (like 24"x24") transfers for filters are shown going through it. It's so deep it's 4" below the specced ceiling height. Bring it up to the architect in review, and it's dismissed. Beam doesn't go away in subsequent drawings, and the architect dismisses it at every review saying the structural engineer will "fix" it. At 120% CD's, beam is still there. Call a meeting with architect and consultants to go over it and other issues architect has been putting off and ignoring. Architect starts to dismiss the beam again, but structural engineer cuts him off and says it's not a mistake or typo. It's at big as specced, and he won't allow anything over like 6" through it. Mechanical engineer about ****s himself because he sees the predicament. The builder (me), ultimately comes up with a workable solution.

School district was convinced by architect that they could save money by having architect's fire protection consultant coordinate and detail sprinkler system instead of the subcontractor. Subcontractor, of course, bids fab and install of design. Any changes are change orders. At some point, the architect's consultant has 3 sets of drawings at the same time, one in to us for coordinating with the other trades, one in to the fire marshall, and another to the subcontractor/fabricator. After a meeting with the owner, architect, sub, and consultant, it turns out their fab drawings are ****ed and a bunch of pipe already in production is wrong. Sub wants $70k in changes, and A/E doesn't have a leg to stand on. A/E wants to do cost sharing because it is somehow everyone's problem.
TequilaMockingbird
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I used to install large-scale commercial audio-visual equipment. Churches, schools, stadiums, etc. One of the things we saw way too often was electrical contractors who thought they could (for example) substitute six 1" conduits where two 3" conduits were specified. Nope. We're running large cables.
Pinochet
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When I was in high school, I had a job power washing. We did a lot of new construction, either after the landscape went in or after drywall. The drywallers always left a huge mess in the garage, so we'd start there and power wash the garage out to the driveway and sidewalks. The problem was that a lot of times there were things stacked in the garage, so we would have to wash one side, then move things and was the other. We also wired the wash guns on so our hands wouldn't get tired. Well, one day I reached down to move things over and the wash gun got a little too close to the wall. Cut a giant slice about 4 feet long and a few inches wide in the garage wall. My boss told me to leave it. It was the builder's problem apparently…
agracer
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ABATTBQ11 said:

Coordinating a building for a university. It had a large cafeteria space and very large kitchen. Kitchen should have 20' of clearance above ceiling space to accommodate mechanical room above and all the hoods and piping. Architect put a mezzanine above half of it and left 4' of above ceiling. Took 3 weeks of back and forth for them to realize the mistake.

School athletics building with a very special, very heavy roof. Building is essentially a long rectangle built on a slope, so one has a ton of ceiling space and the other hardly any. Of course the main mechanical room and largest ducts are on the short end, and the high end has very little MEP. At 50% DD drawings, there is a 48" concrete beam shown that essentially cuts the building in half across the width. Every major duct in the building (including a 24"x36" supply and return) and some large (like 24"x24") transfers for filters are shown going through it. It's so deep it's 4" below the specced ceiling height. Bring it up to the architect in review, and it's dismissed. Beam doesn't go away in subsequent drawings, and the architect dismisses it at every review saying the structural engineer will "fix" it. At 120% CD's, beam is still there. Call a meeting with architect and consultants to go over it and other issues architect has been putting off and ignoring. Architect starts to dismiss the beam again, but structural engineer cuts him off and says it's not a mistake or typo. It's at big as specced, and he won't allow anything over like 6" through it. Mechanical engineer about ****s himself because he sees the predicament. The builder (me), ultimately comes up with a workable solution.

School district was convinced by architect that they could save money by having architect's fire protection consultant coordinate and detail sprinkler system instead of the subcontractor. Subcontractor, of course, bids fab and install of design. Any changes are change orders. At some point, the architect's consultant has 3 sets of drawings at the same time, one in to us for coordinating with the other trades, one in to the fire marshall, and another to the subcontractor/fabricator. After a meeting with the owner, architect, sub, and consultant, it turns out their fab drawings are ****ed and a bunch of pipe already in production is wrong. Sub wants $70k in changes, and A/E doesn't have a leg to stand on. A/E wants to do cost sharing because it is somehow everyone's problem.
This is about contractor nightmares, not contractors are #1 and Engineers and Architects suck.
Apache
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Quote:

This is about contractor nightmares, not contractors are #1 and Engineers and Architects suck.
One thing is certain, any and all parties involved in the construction process are more than capable of sucking.
evan_aggie
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bdgol07 said:

I get that there are a TON of bad contractors, I was wondering if anyone could beat this absolute gem I heard last night.

My wife was talking to one of our daughter's friend's mom and they are building a house and the mason was finishing up their fireplace and somehow thought that it would be a GREAT idea to pressure wash the brick, INSIDE the house, when the walls are fully drywalled/taped/floated. They had to take out drywall as if it was a flood and redo the bottom 4-ish feet since there was ~4in of water in their house. I asked what drugs the cops found when they arrested him because there is no way that anyone would think that was a good idea while sober.

I'm actually more curious as to why they wanted to pressure wash the brick?

Was this to get all of the excess mud / mortar off the brick? If so, that's even crazier. We had a fireplace done and they came back with a type of vinegar wash to get it all clean manually with a rag and bucket.
Gilligan
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Apache said:

Quote:

This is about contractor nightmares, not contractors are #1 and Engineers and Architects suck.
One thing is certain, any and all parties involved in the construction process are more than capable of sucking.



You're only as good as your worst sub.
jtp01
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Oh, let me count the ways!

We've been in our custom home almost a year. It took 22 months to build a 10 month project! We currently have a washcloth stuck in the deadbolt hole going from the garage into the home, all of the mortar is cracked, had to replace every piece of granite in the home because they used the wrong layout marker and couldn't remove the marks.

We also do not have code required sediment traps on propane lines, have random pieces of Romex coming from the wall above cabinets, we have cracks in all of the corners of our tiled showers, we have TONS of paint touchups remaining, wood floor creaks in the master bedroom right beside the bed.

The builder has a 2 page list of items that need to be addressed and this MF has gone silent! I foresee litigation in our future.
gratitudeandacceptance
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Oh this scares the crap out of me
1988PA-Aggie
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I think this will fit as a bad contractor, but I was on the giving end sadly.

About 15 years ago when I moved to a new area, I couldn't get a cabinet business off the ground quickly, so I took a job as a cabinet refacer. I worked as a private subcontractor, for a larger subcontractor, who contracted exclusively for a large orange box store that I won't mention their name. There were about 5 of us guys who would reface a kitchen in about 4-5 days.

The subcontractor positions people with a clipboard in the box store, just trying to get phone numbers. They usually prey on older folks. The call center will then call constantly. They try to wear you down to just have the sales person get face to face with the potential customer. They make the appointments for around 6pm, and WILL NOT leave until you sign the contract. Older folks ended up signing sometimes just to get them out of the house. They still had 3 days to cancel with no money lost, but the sales people would knock 10% off and usually rope them in. Some customers said the sales person did not leave until 11pm.

As the installer, I was at the end of the chain, I always did the wood kitchens. It took so long (12 weeks or so) to get the stuff in hand (veneers, drawer boxes, hardware, doors, etc) that some people hardly remembered what they chose or what details were discussed. The finish on the prefinished veneers was horrible. The drawer boxes were just plywood with an unfinished edge. Mostly enamel or ball bearing slides. Cheap hinges, people were told 'slow close' but were actually just spring loaded. Frequently "wood" moldings were plastic veneer wrapped MDF.

Every customer had complaints. I apologized repeatedly on almost every job. Some were told they would get: a new microwave, better drawers (dovetailed), slides (undermounts), nicer decorative hardware, that I would clean appliances, etc, any or all to make the sale. I got to HATE the sales people.

On one hand, I was pretty good and was able to do a lot with fill sticks and magic markers. And the people got a very new looking kitchen in one week. My Catholic guilt made me feel bad for these customers so I usually ended up doing some extra things for them just to silence my mom's voice in my head.

But the value was off the charts. For plastic laminate refacing people paid anywhere from $7-13k for this. But the wood kitchen refacing...was $15-18k minimum, mostly in the low 20's, one job was $32k! And they got garbage.

Not every job was a complete ripoff, some lower end jobs that the laminate guys did were able to spruce up a horrible kitchen for under $10k.

I only lasted a year, got tired of the constant complaining and battling with sales people who denied everything I brought up.

So moral of the story, buyer beware.

ABATTBQ11
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Found the A/E
Aggietaco
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ABATTBQ11 said:

... 120% CD's...
lol Is that like 100% CD with 23 ASI's?
ABATTBQ11
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Aggietaco said:

ABATTBQ11 said:

... 120% CD's...
lol Is that like 100% CD with 23 ASI's?


Yes, but the architect came up with the idea to do 110% and 120% CD's to limit the number of ASI's because of all the changes they knew were going to be made after the deadline for 100% CD's. The owner thought it was a great idea and went with it.
tgivaughn
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I can also contribute some Architect Horror stories here

but why not we start a new thread for them? Might be just as fun.
Ten words or less ... a goal unattainable
Aggietaco
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I'm going to start suggesting this on every project.
TMoney2007
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ABATTBQ11 said:

Aggietaco said:

ABATTBQ11 said:

... 120% CD's...
lol Is that like 100% CD with 23 ASI's?


Yes, but the architect came up with the idea to do 110% and 120% CD's to limit the number of ASI's because of all the changes they knew were going to be made after the deadline for 100% CD's. The owner thought it was a great idea and went with it.
Whatever it takes to avoid acknowledging that they missed the CD deadline by a mile... or two...
BenTheGoodAg
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I worked engineering on large capital construction projects (new refinery units, power plants, etc) for many years. You see some of the very best crafts people, and some of the very worst.

Probably the top individual contributor - warehouse personnel were responsible for preventative maintenance (PM) of equipment until it was in service. Warehouse people often couldn't cut it in other crafts - a couple of superstars, but mostly duds who got kicked out elsewhere. One guy hooked up dryers to 3 pieces of equipment, each worth over $10 millions. Very important PM schedule. "Checked" them for months. When they were ready to install this piece of equipment, they popped the dryer off, and a couple hundred gallons of water drained out. That's right --- he installed them backwards, and pumped water into the equipment. Three separate times. D'oh!

You definitely had to watch out, because some of them would try to pull a fast one over on you and do stuff cheaply or incorrect.

Engineers are no different - some really good ones and some duds. I'll rag on myself. Earlier in my career, an electrician brought me a spec for a piece of equipment that we had written, but something wasn't adding up on one of the datasheets. I remember looking through, very confused, and had the gall to say "What dumb motherf***er wrote this ****?" Flipped to the front, and there was my signature in all it's glory from two years earlier. Ouch! We all had a good laugh, but that was a sharp lesson.
ABATTBQ11
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Just remembered one our church had. We were looking to expand our parking lot, and a paving contractor found out through the grapevine. They said they could to it fairly cheap because they had a lot of leftover materials from a recent job, and I think it was around $25k-$30k dollars. For our church that's a significant amount, but we really needed a larger area. They had worked for the city and their references checked out, so they were hired.

Well, they come out and get it paved and get paid. Within 2 months weeds are sprouting up through and within a couple more there's weeds and grass everywhere and it's like there's just s bunch of gravel in a field. It took several more months and some nastygrams from the church district's attorney, but they did eventually issue a refund.
ABATTBQ11
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Aggietaco said:

I'm going to start suggesting this on every project.


Gotta say, it's kind of convenient to just have an entirely new set issued instead of trying to keep up with what changes happened when and where between 100% CD's and ASI 37.
TMoney2007
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ABATTBQ11 said:

Aggietaco said:

I'm going to start suggesting this on every project.


Gotta say, it's kind of convenient to just have an entirely new set issued instead of trying to keep up with what changes happened when and where between 100% CD's and ASI 37.
What??? You don't trust them to put a revision cloud around their changes?????
docb
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Was doing an inside remodel to our Steamboat Springs home and the contractor got the demo part mostly done and then he decides to shoot and kill himself. That was a lot of fun to get that mess rectified.
Gilligan
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docb said:

Was doing an inside remodel to our Steamboat Springs home and the contractor get the demo part mostly done and then he decides to shoot and kill himself. That was a lot of fun to get that mess rectified.


In your home? That's awful!
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