Video shows man forcibly removed from overbooked United Airlines flight
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LOUISVILLE A video posted on Facebook late Sunday evening shows a passenger on a United Airlines flight being forcibly removed from the plane before takeoff at O'Hare International Airport.
They just love the bad PR.Quote:
A United spokesperson confirmed in an email Sunday night that a passenger had been taken off a flight in Chicago.
"Flight 3411 from Chicago to Louisville was overbooked," said the spokesperson. "After our team looked for volunteers, one customer refused to leave the aircraft voluntarily and law enforcement was asked to come to the gate."
"We apologize for the overbook situation. Further details on the removed customer should be directed to authorities."