Every Tesla owner needs to read their owners manual. There is a not obvious lever you can pull to open the door. I
https://www.tesla.com/ownersmanual/modelx/en_us/GUID-AAD769C7-88A3-4695-987E-0E00025F64E0.html#:~:text=To%20open%20a%20front%20door,front%20of%20the%20window%20switches.
https://www.tesla.com/ownersmanual/modelx/en_us/GUID-AAD769C7-88A3-4695-987E-0E00025F64E0.html#:~:text=To%20open%20a%20front%20door,front%20of%20the%20window%20switches.