Self-checkout at HEB

11,051 Views | 79 Replies | Last: 15 days ago by Stat Monitor Repairman
Furlock Bones
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Stat Monitor Repairman said:

Self checkout is the equivalent of doing free work.

Your are being supervised by AI.

If you messup then the big boss lady has got to come over come over to check the AI.
gets worse than that. Walmart is testing in some stores the opening and closing self checkouts to people that pay a subscription.

https://fox2now.com/news/missouri/how-walmart-self-checkout-may-be-changing-soon/

Quote:

The next time you're shopping at Walmart, some self-checkout lanes may only be available to subscription members or delivery service drivers.
"This decision is intended to better manage checkout availability," Kelsey Bohl, senior manager of communications at Walmart, told TODAY.
Some customers have reported the changes taking effect in their stores and being left to wait in line for cashiers. A Reddit user posted a photo of a sign blocking the self-checkout that states, "Attention: This self-checkout is for Spark Shoppers and Walmart Scan & Go only."
Walmart Scan & Go is exclusive to those who are Walmart+ members, which is the company's paid membership. Customers scan their items as they go through the store and pay at the self-checkout. Spark Driver is the delivery service provided through Walmart.
A Walmart+ membership is $12.95 per month or $98 annually, according to Walmart's website.



Ragnar Danneskjoldd
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TX04Aggie said:

I just want HEB to turn on the tap function for credit cards at the checkout
Yep.

HEB chip readers are ALWAYS broken. With every card I have, including the HEB debit card, metal and plastic, thin and thick cards, I have to have the chip reader fail to process the chip three times and then scan. You cant scan before the chip read fails three times, making you look like a dead beat whose card just declined on a $9 rotisserie chicken. I raise the issue to the attendant every single time and they just give me a "not my job" stare, which is understandable. They will often rush over to help me as if Im doing it wrong, and then proceed to repeat the process I just completed before they say "oh, yeah, its like this sometimes.".

every HEB. every location. every self checkout.

Really would expect it to be better as I wear a stetson
Furlock Bones
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TX04Aggie said:

I just want HEB to turn on the tap function for credit cards at the checkout
I read they won't because they built their POS system in house or at least made for them. They don't want to pay to implement tap.
Serious Lee
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Quote:

gets worse than that. Walmart is testing in some stores the opening and closing self checkouts to people that pay a subscription.
they just remodeled my local one and as you approach the checkout lanes, now theres a creepy guy wearing a mask that will follow you around asking you how you are going to pay. kind of impressive how they keep finding new ways to make their store employees more worthless, yet still employed.
Stat Monitor Repairman
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All this is driving us to order online and pick-up further reducing impulse buys which is grocery's bread and butter.

Flashdiaz
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Kroger by my ample Estate removed 3 self checkout machines and replaced it with 1 self checkout lane with a conveyer belt at the end. So now instead of easily putting my item in the bag as I check it out I have to put it in a conveyer belt which pushes it 10 feet away. When done paying I have to go over there and bag my own groceries while the employee watches me. I hate that thing so much. Also, lanes 1-18 are closed except for 1 register. Kroger can ead straight up.
aeon-ag
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rlb28 said:

Have never once been able to get through the damn checkout process without calling over an employee. Scale messed up. No bar code on item. Won't take debit card, etc...

Self-checkout sucks!
The only time I will use one is if there is nothing else open. I don't work there!!
Stat Monitor Repairman
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People love the self checkout though.

Most times the line for the self-checkout is longer than the regular checkout where it might only be one deep.

Often times they'll have to make an announcement over the PA to prevent the self-checkout line from impeding traffic Or sometimes they'll have an employee out there directing traffic.

Point is people like the self checkout for some inexplicable reason. It's not faster.

In 1984 people lined up to play Ms Pac-Man.

In 2024 people line up to look up the product code for cilantro and be supervised by a AI.
Booma94
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swc93 said:

I think it would be great at my neighborhood Kroger if it tracked your self-check out history when you scan your Kroger card; too many "you are an idiot" attempts and the system just pops up a message that says "please see cashier on aisle 8 to checkout".
This, along with color coded license plates that designate if you can drive when roads are crowded (red plate and it's a high traffic day- you stay off the road because you're an idiot and you'll only make things worse) are part of my presidential platform.
DuncanLEO
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rlb28 said:

Have never once been able to get through the damn checkout process without calling over an employee. Scale messed up. No bar code on item. Won't take debit card, etc...

Self-checkout sucks!
I bet you pay with a check too.
Booma94
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Stat Monitor Repairman said:

People love the self checkout though.

Most times the line for the self-checkout is longer than the regular checkout where it might only be one deep.

Often times they'll have to make an announcement over the PA to prevent the self-checkout line from impeding traffic Or sometimes they'll have an employee out there directing traffic.

Point is people like the self checkout for some inexplicable reason. It's not faster.

In 1984 people lined up to play Ms Pac-Man.

In 2024 people line up to look up the product code for cilantro and be supervised by a AI.
It's because many of them get a special discount for using self-checkout. It's called the five-finger discount, and it's common among younger people using self-check. It's why some stores have decided to do away with self-check or put limits on it.
GarlandAg2012
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The Central Market self checkouts have a loss prevention method that makes you get assistance when you try to scan very low cost self weighed items, like spices from the bulk section. Having a bunch of $.08-$.20 cent scans is a red flag apparently. For that reason if I'm buying spices I go to the regular register usually but even then they often have to type in the whole 20 digit tag number rather than scanning it. Kinda annoying.
Sea Speed
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Stat Monitor Repairman said:

Self checkout is the equivalent of doing free work.

Your are being supervised by AI.

If you messup then the big boss lady has got to come over come over to check the AI.


This is why I choose one expensive item at random and don't ring it up.
Sea Speed
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If I have even one piece of produce I will not go to self checkout. The cashier is paid to memorize 100 4 digit codes and by God i am going to make them use that skillet.
Seven Costanza
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If you struggle to open the plastic bags while checking out and don't want to lick your finger, just run your finger across any of your frozen or refrigerated items that have condensation on them and then use it to swipe down on the bag to open it. It is always annoying to see people wasting time trying to peel open bags that are stuck together.
rlb28
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DuncanLEO said:

rlb28 said:

Have never once been able to get through the damn checkout process without calling over an employee. Scale messed up. No bar code on item. Won't take debit card, etc...

Self-checkout sucks!
I bet you pay with a check too.

Don't have any checks
Ryan the Temp
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Furlock Bones said:

TX04Aggie said:

I just want HEB to turn on the tap function for credit cards at the checkout
I read they won't because they built their POS system in house or at least made for them. They don't want to pay to implement tap.
An HEB employee told me it's because the tap feature randomizes the credit card information, which makes it difficult, if not impossible, to track individual customer purchasing habits. Contrast that with Kroger, who basically forces you to enter Kroger card information every time to get better pricing on almost everything in the store. If you're entering that info to help them track your purchases, the payment method becomes irrelevant.
cj774
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Interesting. I used to work for Walmart as an Assistant Manager. One of the dirty secrets was they advertised "express check out lanes" but in reality the cashiers were instructed to never under any circumstances actually enforce the "15 items or less" rule. Makes me wonder if a similar situation will exist here.

Then again, I specifically avoid Walmart now and have not been in one in awhile. So maybe that's changed now?
Stat Monitor Repairman
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Amazon scraps its automated 'just walk out' self-checkout after it was revealed that cube farms of people in India watch you while you shop.
Stat Monitor Repairman
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Crazy lady tries to steal from Walmart and gets dealt with.

Whose ex-wife is this?
cavjock88
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Flashdiaz said:

Kroger by my ample Estate removed 3 self checkout machines and replaced it with 1 self checkout lane with a conveyer belt at the end. So now instead of easily putting my item in the bag as I check it out I have to put it in a conveyer belt which pushes it 10 feet away. When done paying I have to go over there and bag my own groceries while the employee watches me. I hate that thing so much. Also, lanes 1-18 are closed except for 1 register. Kroger can ead straight up.


Not only that, but nine times out of ten it seems to be some Goober in front of you with an entire cart full of **** slowly scanning it at half the speed an old school setup would do it in with a Checker. At least HEB has an item limit on their self checkouts, despite the space issues.
Krazykat
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Unless they give me a discount for checking my groceries myself, then I am going to a cashier. I will even wait behind others for a cashier. If they gave me a discount, I'd reconsider checking out myself.
aeon-ag
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rlb28 said:

Have never once been able to get through the damn checkout process without calling over an employee. Scale messed up. No bar code on item. Won't take debit card, etc...

Self-checkout sucks!
I don't use them, I don't work there!
rwtxag83
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I only wish HEB would add a bar code label maker in the produce section. It has pictures of all the produce. You place your item on the scale, touch the matching picture, and it prints out a bar code label that you just scan at the register. Some places currently have this and it simplifies the checkout. I first saw it in Germany.
Greater love hath no man than this....
lancevance
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Heb used to have this. Then they removed it.
rwtxag83
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Ours never had it. Musta been a trial in certain locations.


IMHO, it's time to re-visit this.
Greater love hath no man than this....
AggieArchitect04
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62strat said:

rlb28 said:

. Won't take debit card,


lol there's your problem.

Only people who use a debit card for groceries also use food stamps, and I can only imagine those are an issue at self check out.
I make 6 figures and use a debit card. How do you pay? Are you the guy writing out a check?
The Dog Lord
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AggieArchitect04 said:

62strat said:

rlb28 said:

. Won't take debit card,


lol there's your problem.

Only people who use a debit card for groceries also use food stamps, and I can only imagine those are an issue at self check out.
I make 6 figures and use a debit card. How do you pay? Are you the guy writing out a check?
Credit cards. Lower risk since not tied to your bank account, and you get rewards. Just pay off full balance monthly.
62strat
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AggieArchitect04 said:

62strat said:

rlb28 said:

. Won't take debit card,


lol there's your problem.

Only people who use a debit card for groceries also use food stamps, and I can only imagine those are an issue at self check out.
I make 6 figures and use a debit card. How do you pay? Are you the guy writing out a check?
lol.

You've made it this far in life and don't know the other alternative to a debit card besides a check??

God help us all.
AggieArchitect04
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I've been paying with a debit card for like 30 years and have never had any issues with fraud at a grocery store.

Cash? Groceries are like $300-$400. Who the hell is taking that to a store every week?
Credit card? Nah, I don't need to borrow money for groceries.

Aligning debit card use with food stamps is downright stupid. One relies on government assistance and one is literally your own money from your bank account. God help us all indeed if you really believe they are the same thing.
62strat
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AggieArchitect04 said:

I've been paying with a debit card for like 30 years and have never had any issues with fraud at a grocery store.

Cash? Groceries are like $300-$400. Who the hell is taking that to a store every week?
Credit card? Nah, I don't need to borrow money for groceries.

Aligning debit card use with food stamps is downright stupid. One relies on government assistance and one is literally your own money from your bank account. God help us all indeed if you really believe they are the same thing.

Ok man.
You keep not borrowing and risking your own funds to pay for mundane things;
I'll continue to let someone risk their money and defer my payment all while they continue to pay for my flights and hotels.

Sounds like you got it all figured out.

It's never happened to you, so it must not exist
AggieArchitect04
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62strat said:

AggieArchitect04 said:

I've been paying with a debit card for like 30 years and have never had any issues with fraud at a grocery store.

Cash? Groceries are like $300-$400. Who the hell is taking that to a store every week?
Credit card? Nah, I don't need to borrow money for groceries.

Aligning debit card use with food stamps is downright stupid. One relies on government assistance and one is literally your own money from your bank account. God help us all indeed if you really believe they are the same thing.

Ok man.
You keep not borrowing and risking your own funds to pay for mundane things;
I'll continue to let someone risk their money and defer my payment all while they continue to pay for my flights and hotels.

Sounds like you got it all figured out.

It's never happened to you, so it must not exist

No. You're conflating two things and creating a strawman argument. I don't use credit cards for groceries or mundane things because I have a good bank and their fraud prevention and fraud response is great. I see no real value in using my credit line to pay for things like bread, milk, and produce. Why change what has worked for me? I travel quite a bit for work and use my credit cards that way. I'm getting the rewards and not even spending my own money since I'm expensing it. So technically I'm capitalizing on their rewards moreso because the credit line is compensated entirely by someone else.

But that isn't the issue. Your comment was people that use debit cards are the same people that are paying with food stamps and that's simply not true. It's an asinine comment that makes absolutely no sense. But if that's the hill you need to die on, you do you.
62strat
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AggieArchitect04 said:

62strat said:

AggieArchitect04 said:

I've been paying with a debit card for like 30 years and have never had any issues with fraud at a grocery store.

Cash? Groceries are like $300-$400. Who the hell is taking that to a store every week?
Credit card? Nah, I don't need to borrow money for groceries.

Aligning debit card use with food stamps is downright stupid. One relies on government assistance and one is literally your own money from your bank account. God help us all indeed if you really believe they are the same thing.

Ok man.
You keep not borrowing and risking your own funds to pay for mundane things;
I'll continue to let someone risk their money and defer my payment all while they continue to pay for my flights and hotels.

Sounds like you got it all figured out.

It's never happened to you, so it must not exist

Your comment was people that use debit cards are the same people that are paying with food stamps and that's simply not true. It's an asinine comment that makes absolutely no sense.
I stand corrected.

Your comments of 'I don't need to borrow money for groceries' is pretty asinine as well. So you think that not one high income earner uses a daily credit card? All because they can afford to pay for groceries with a debit card?

If you know the benefit of a credit card, why would you continue to expose yourself to unnecessary risk, and not get any benefit from it? I don't care who your bank is, if your debit card is stolen and used for some high dollar purchases, even possibly over your balance, you have a headache on your hands.

In my opinion, people that use a debit card daily instead of credit generally do so because they have a strict/tight budget, which typically translates to lower income. Not that high earners don't keep budgets, but they don't have to watch their dollar as closely and risk not being able to pay rent or the phone bill because they overspent on credit.
gigemags-99
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Stat Monitor Repairman said:



Crazy lady tries to steal from Walmart and gets dealt with.

Whose ex-wife is this?


She only attempted to steal $133 worth of merch?

AggieArchitect04
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I see your point.
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