Why does Whataburger "Drive-thru" take so long?

27,206 Views | 48 Replies | Last: 3 yr ago by boy09
JHShipley
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10:42p, 9/26/21
AG
Just now moving back to Texas. When did WB become such a beating in the drive thru?
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Brian Earl Spilner
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11:37p, 9/26/21
AG
Well they make your burger when you order it, how you order it, unlike a lot of other fast food places.
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JHShipley
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In reply to Brian Earl Spilner • 11:55p, 9/26/21
AG
True. I guess I don't remember it taking 20 minutes.
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Cromagnum
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12:42a, 9/27/21
AG
I NEVER use their drive through. Much faster to go inside so you don't have to wait so long on everyone else to queue up their order to be cooked.
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fc2112
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4:02a, 9/27/21
While I appreciate Whataburger making everything fresh, too many of their customers abuse that privilege by ramping up the pickiness of their orders. You've seen them - the woman hanging out her car door using hand gestures to explain every nuance of the details of preparation of each sandwich.

And if you're in a car line behind these people - well, you have to wait for all those details to be obeyed. And whoa be unto you if that person decides to sit at the window and check through everything and demand satisfaction if everything isn't perfect.

If you go inside, you get to skip past the Gordon Ramsey wanna be if you're just ordering a #1.
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Pirate04
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6:16a, 9/27/21
AG
Order from the app, pick up when it's ready, get free stuff.
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FIDO*98*
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6:49a, 9/27/21
AG
Call in your order to somewhere that has good burgers and pick them up curbside.
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tandy miller
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6:59a, 9/27/21
AG
Whataburger sucks
FJB
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Canyon99
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7:02a, 9/27/21
AG
Takes so long because they are short staffed.
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Claude!
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7:13a, 9/27/21
Why is drive-thru in quotes?
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Tanya 93
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In reply to Canyon99 • 7:13a, 9/27/21
Canyon99 said:
Takes so long because they are short staffed.
Didn't it take a long time before that?
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tandy miller
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In reply to Tanya 93 • 7:17a, 9/27/21
AG
Tanya 93 said:
Canyon99 said:
Takes so long because they are short staffed.
Didn't it take a long time before that?


Yes from what I can remember they have always been infuriatingly slow
FJB
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Builder93
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11:18a, 9/27/21
AG
Because everybody is too fat and slow from eating Whataburger.
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THE_CHOSEN_ONE
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11:32a, 9/27/21
I try to avoid all fast food as much as possible these days. They're all short staffed, and you might get caught in the drive-thru line for 30 minutes without a means of escape.
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GiveEmHellBill
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In reply to Pirate04 • 11:56a, 9/27/21
AG
Pirate04 said:
Order from the app, pick up when it's ready, get free stuff.
Only that it's never ready when the app says it will be ready and, more times than not, there's something wrong/missing.

I've found that the only way to get your food fresh and correctly is to order and eat it there. Otherwise, Whataburger's service blows.
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Texker
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12:23p, 9/27/21
AG
I rarely used the DT for all the reasons mentioned above. Last time was 2017 when they served me a burgerless burger.
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2
Well, okay then
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In reply to Texker • 12:49p, 9/28/21
AG
Texker said:
I rarely used the DT for all the reasons mentioned above. Last time was 2017 when they served me a burgerless burger.
NSFW
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bmc13
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1:23p, 9/28/21
AG
a lot of them have always been slow, but lately it seems like the wait time has gone up 100% from before. long enough that sometimes I just skip them even when I have a hankering for it.
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The Dirty Sock
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1:25p, 9/28/21
Why does it take so long? Well, it takes a long damn time for your food to cool down so they can give it to you.
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NoahAg
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1:33p, 9/28/21
McDonald's > Whataburger

Come at me.
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Macarthur
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In reply to GiveEmHellBill • 2:04p, 9/28/21
GiveEmHellBill said:
Pirate04 said:
Order from the app, pick up when it's ready, get free stuff.
Only that it's never ready when the app says it will be ready and, more times than not, there's something wrong/missing.

I've found that the only way to get your food fresh and correctly is to order and eat it there. Otherwise, Whataburger's service blows.

I've used the app several times and never had issues. It's far superior to drive thru.

Agree that order and eat inside is the best, but the app and curbside is the best option otherwise.
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Claude!
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In reply to The Dirty Sock • 3:18p, 9/28/21
The Dirty Sock said:
Why does it take so long? Well, it takes a long damn time for your food to cool down so they can give it to you.
Plus they don't shred the lettuce until you order your burger, and that takes a good ten minutes on its own.
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barbacoa taco
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3:19p, 9/28/21
AG
Fats who are too lazy to walk inside and order
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Buzzy
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3:43p, 9/28/21

Order on app, drive to Whataburger, walk inside and let them know you ordered on app, sit down and they will bring you your food.

Or order on app and drive to drive-thru and then they'll tell you to go to the B lane where they'll bring the order out to you. Otherwise you are at the mercy of the people in front of you in the line, and who wants to put their fate in the hands of those people?
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ReloadAg
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4:29p, 9/28/21
AG
Whataburger is best when you eat it at the restaurant. Gets too cold and soggy if you wait to drive it home.
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tandy miller
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7:42p, 9/28/21
AG
Honestly the only thing I eat from WB is a sausage BoB with Jalapeños, dipped in pancake syrup. The rest of their food sucks worse than wbt
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Not a Bot
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7:57p, 9/28/21
AG
Sweet and spicy bacon burger with grilled jalapeños.
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torrid
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8:04p, 9/28/21
AG
Wait times were >30 minutes twenty five years ago.
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tandy miller
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In reply to Not a Bot • 9:15p, 9/28/21
AG
Captain Positivity said:
Sweet and spicy bacon burger with grilled jalapeños.


Last time I got that it was terrible. Prob just my Whataburger though
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Ol_Ag_02
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9:23p, 9/28/21
AG
Do you fat people really eat fast food more than once per month?
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Burdizzo
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In reply to Claude! • 9:39p, 9/28/21
AG
Claude! said:
Why is drive-thru in quotes?


Because it is a euphemism for your mom.
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Not a Bot
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In reply to Ol_Ag_02 • 9:46p, 9/28/21
AG
Ol_Ag_02 said:
Do you fat people really eat fast food more than once per month?


I average at least once per day.

(Just kidding, I would die.)
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Sarge 77
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In reply to NoahAg • 9:27a, 9/29/21
NoahAg said:
McDonald's > Whataburger

Come at me.
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tandy miller
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In reply to Ol_Ag_02 • 9:55a, 9/29/21
AG
Ol_Ag_02 said:
Do you fat people really eat fast food more than once per month?


Yes. Probably 5x a week
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Carlo4
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In reply to Pirate04 • 10:13a, 9/29/21
AG
Pirate04 said:
Order from the app, pick up when it's ready, get free stuff.


This and going inside are the only correct answers. The one by my house is a 20-30 min wait with two lines. Go inside and it's less than 5 minutes. I usually hold up my bag and point at the 20 vehicle queue in line.

Everyone is either too lazy or too scared to go inside and order.
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