Tweets not showing up. Question for staff

2,566 Views | 30 Replies | Last: 5 yr ago by labmansid
trutexag89
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AG
Not sure who to DM about thisl... Sorry to clutter up the regular board!

For some reason tweets within posts are not showing up any longer. Just shows as an empty quote bubble with nothing in it. It just started happening a few days ago. I've not changed any settings.

A little help please. TIA!
chase128
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I've been having this issue all week. Posted about it on the Nerdery and no one knew what was wrong.
Stewade
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Staff
AG
Is the tweet below showing up for you?

$240 Worth of Pudding
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AG
On mobile I've found that you have to wait for them to load for 5-10 seconds. Didn't used to do that.
trutexag89
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NOPE... Just empty shaded bubble quote area. But nothing shows inside it...
smstork1007
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Just a FYI, there is a technical help forum, and they actually do answer these kinds of questions. Not saying to move this thread, just giving a heads up for anyone having TexAgs website problems.
Stewade
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Staff
AG
trutexag89 said:

NOPE... Just empty shaded bubble quote area. But nothing shows inside it...
Are you referring to my post, or the one that I deleted? (His was a joke)
trutexag89
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Reply above... tweet doesn't show up. Just empty shaded bubble area...
Beezy2389
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I see it fine...

edit: I'm using Chrome in case that matters
BoxingAg84
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If you're Texagging while working, Twitter is probably blocked at your office.
Cappy407
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I have no problem seeing stewade's post/tweet (on mobile)
trutexag89
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Makes sense. But I'm home now on my personal internet wifi and my personal laptop...
AndrewT488
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I'm also having trouble viewing tweets on my mobile (android/Chrome)
Harrison Wells
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Cappy407 said:

I have no problem seeing stewade's post/tweet (on mobile)

Same
trutexag89
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AG
I just pulled it up on my cell phone and it doesn't show there either...
Stewade
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Staff
AG
trutexag89 said:

Makes sense. But I'm home now on my personal internet wifi and my personal laptop...
There's a thread about this on our Tech Support forum. It looks like Landon is looking into it, but it apparently could be caused by ad blockers or browser extensions. I'm going to move this thread to the tech support forum and I will have Landon take another look.
ZoneUsher
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Problem exists for me on default internet browser, but not on Chrome. Wonder if it is a browser compatibility issue. My work around is to switch browsers for TexAgs
lucid
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trutexag89, what devices are the tweets not showing up on?
lucid
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AG
We've had several reports of this over the week. So far it's only been Android users. Anyone here with problems on something other than Android?
BoxingAg84
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Yeah I think Adblock plus blocks tweets. I use uBlock origin and it works fine.
Beezy2389
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AG
Just checked and chrome app on android worked fine. The tweets are the last thing to load in but it's still almost immediate.
ZoneUsher
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Yes, my problem is on Android phone!!
lucid
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AG
Just pushed out a possible fix. Can you guys see this tweet?

ZoneUsher
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NO on Android internet browser
Yes on Android Chrome
The Collective
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AG
lucid said:

Just pushed out a possible fix. Can you guys see this tweet?




I can see it on my Android IB but not Brave. Must be an ad block problem maybe? Still can't find where anything changed on my end, and I've used Brave for a few months.
agchino
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AG
Can see it on android Firefox, but not android Chrome
agchino
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I can see it on android Chrome if I enable 3rd party cookies

Disable 3dlrd party cookies and the tweets go away again
digging tunnels
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agchino said:

I can see it on android Chrome if I enable 3rd party cookies

Disable 3dlrd party cookies and the tweets go away again


This fixed the issue for me too just now

Thanks to Landon for letting me know
lucid
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agchino said:

I can see it on android Chrome if I enable 3rd party cookies

Disable 3dlrd party cookies and the tweets go away again
Great find!

I suspect that might be the cause for most people's troubles on here.


How to enable 3rd party cookies on mobile Chrome:

in the Chrome menu go to Settings > Site Settings > Cookies.

Make sure "Allow third-party cookies" is checked. Apparently disallowing third-party cookies has been preventing the embedded tweets from showing.
trutexag89
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enabling third party cookies worked. Thanks!
jmoritz89
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Any idea to get it working on a chromebook? NM got it
labmansid
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I have been having this issue for a while now using Firefox on my home laptop. They show up fine in Internet Explorer/Edge and Chrome. I can even see them while at work on their outdated computers. It may have something to do with the recent upgrade Firefox did. I have looked around in settings, but nothing yet works. Any ideas? I know, don't use Firefox.

Edit to add: I think I fixed it. I disabled Tracking Protection in the privacy settings and it seems to work now!
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