Repeatedly have to login with iPhone or iPad? [staff answer]

15,121 Views | 20 Replies | Last: 8 mo ago by TXAGBQ76
GoodAg Paulie
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AG
My iPhone requires me to login ever time is move in/out of premium It will not remember me. Need help fixing. Sny suggestions?
ooshwa
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Staff
AG
That would mean your iPhone isn't storing any cookies. Is the header bar of the safari browser dark or light grey?

this color?



or this color?



If it's dark, then you are in Private Browsing mode, and you need to turn it off.
ooshwa
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Staff
AG
if the header bar is the lighter gray...

In iOS8 and above, make sure under Settings > Safari > Block Cookies you have Always Allow... or Allow from Websites I Visit.

In iOS7, make sure under Settings > Safari > Block Cookies you have From third party... or Never.

In iOS6, make sure under Settings > Safari > Accept Cookies you have From visited or Always

Sometime this gets reset during an iOS update.
GoodAg Paulie
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Yep. It was the private browsing. My phone has been all screwed up since I upgraded software. Thanks so much
Willy Wonka
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What if I have checked allow cookies from sites I visit and it still requires me to log in every time?
lucid
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Have you checked to see if you are in Private Browsing mode?
Willy Wonka
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Thanks, Lucid. Yes, that was my problem.
buda91
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How do I turn off private browsing?
ooshwa
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Staff
AG
on iPhone, in Safari, click "new page" icon (looks like two boxes). then select the word "private"
BoerneGator
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quote:
on iPhone, in Safari, click "new page" icon (looks like two boxes). then select the word "private"
I've been plagued with this malady for months now on both phone and iPad, and I've made sure I'm not blocking cookies nor in Private mode. What else can be the culprit? Help!!
ooshwa
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Staff
AG
sorry for the trouble.

next time you are asked to login, first go to:

http://texags.com/help/showcookies

let me know what is listed.
then go ahead and login.
then go back to

https://texags.com/help/showcookies

let me know what is listed the second time
Rick Deckard
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Mine is still doing it after verifying all the tips listed above.
Before:
TEMPLATE

After:
ACCOUNT
AXPSAUTH
LOGIN
TEMPLATE
Tailgate88
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Josh, see this thread:

http://texags.com/forums/69/topics/2509867

I am experiencing the problem, just did it and

Before:
ACCOUNT
LOGIN
TEMPLATE

After:
ACCOUNT
ASPXAUTH
TEMPLATE
WBC1994
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AG
quote:
on iPhone, in Safari, click "new page" icon (looks like two boxes). then select the word "private"


This worked!!!! It has been driving me MAD!

Wall Streeter
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AG
hey Staff...

how about fix this for the subscribers PRONTO. It is entirely annoying and unacceptable for a pay-site
ooshwa
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Staff
AG
stagecoach, the users' issues in this thread have been resolved. there is no current, known issue with auto-logging in. if you are having trouble, I suggest you follow the tips at the top of this thread, and then post here with more details of your issue if they remain.
saml1956
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AG
I have done all these steps and it still doesn't recognize me.
What next ?
BigAbb81
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AG
I am having persistent login request with iOS 9.3.4, tried all fixes mentioned above. Never had an issue until last version of 9.3 updated. Any help?
PalefaceRanchAg
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ooshwa

same problem and I am not in privacy mode and I'll allowed all cookies

first
ACCOUNT
TEMPLATE

then
ACCOUNT
ASPXAUTH
TEMPLATE

Thanks for any tips
ooshwa
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Staff
AG
First, go to http://texags.com/help and hit Clear Cookies, then re-login with the Remember Me option selected.

If that doesn't work, lets try clearing the Safari browser settings for TeAgs:

Settings > Safari > Advanced > Website Data > find "texags.com" > Edit > Delete "texags.com"

Let me know if you have any success.
TXAGBQ76
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AG
How do you turn it off? Thanks!

Never mind, I read your directions more carefully and fixed it, thanks!
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