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Any connections higher up at Wells Fargo?

1,398 Views | 4 Replies | Last: 3 mo ago by uneedastraw
txaggie02
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AG
Need help getting an older checking account statement from back in 2010. I've talked to multiple people on the phone, but they are all telling me they can only go back 7 years.
harge57
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AG
They probably only keep records for 7 years as I think that is the federal regulatory requirement.
OldArmyCT
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AG
Did you make a written request? They have them, you're just not getting them at the local level.
cgh1999
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AG
They're only legally required to hold them for 7 years. There's no way they have them.
uneedastraw
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It's going to be difficult even if they have that far back. I needed copies of checks 5 years prior in a Wells Fargo account that I had closed 4 years prior to my call. i had major difficulties obtaining them. My situation was desperation and after talking to 3 different people, one finally broke down and helped as she could sense the urgency.
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