The chron fcked it up big time.
They didn't even have any of this even set up until they won and saw a demand for the papers. Only then did someone have the idea to sell them online. This entire thing was slapped together in a matter of hours.
The job of filling the orders and keeping track of it all was handed off to one person on top of their day to day duties and they were completely overwhelmed.
Pretty typical and telling of flailing business.
They didn't even have any of this even set up until they won and saw a demand for the papers. Only then did someone have the idea to sell them online. This entire thing was slapped together in a matter of hours.
The job of filling the orders and keeping track of it all was handed off to one person on top of their day to day duties and they were completely overwhelmed.
Pretty typical and telling of flailing business.