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AgLA06
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Zobel said:



Hard to form a good opinion without actual facts. Unfortunately at this point the knives are out and it's political. We'll probably never get real facts. People will make political hay with this, someone will "do something" and it will leave the public consciousness, and we won't know whether anything changed til the next storm hits.



Yep. People will resign and move on. Costs will go up. And the only way to know the difference is to compare future results to past results just like what should be happening here.
TXTransplant
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Anyone else seeing posts from Centerpoint employees in their LinkedIn feed today? Stuff about how great they are doing, and how awful people questioning the response are being?

One employee referred to people complaining/questioning as "the peanut gallery" and implied they are spreading false information.

Another post is about the threats - which are unacceptable, but I wonder how widespread they really are. Houston is a metro area of 4+ million - odds are at least one crew is gonna encounter someone who isn't mentally stable. Centerpoint is making it sound like this is a huge threat.

I don't think the people who posted are getting the responses they expected. Lots of comments about the non-functioning map, lack of communication, and inaccurate restoration estimates
P.H. Dexippus
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htxag09 said:

Buzbee going in…..

https://instagr.am/p/C9cgJA2pfdX
Great. Who do you figure will pay the judgment/settlement (including Tony's 40% cut)?
BSD
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In the comments, Tony implies it will come out of profits. I laughed.
AgLiving06
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TXTransplant said:

Anyone else seeing posts from Centerpoint employees in their LinkedIn feed today? Stuff about how great they are doing, and how awful people questioning the response are being?

One employee referred to people complaining/questioning as "the peanut gallery" and implied they are spreading false information.

Another post is about the threats - which are unacceptable, but I wonder how widespread they really are. Houston is a metro area of 4+ million - odds are at least one crew is gonna encounter someone who isn't mentally stable. Centerpoint is making it sound like this is a huge threat.

I don't think the people who posted are getting the responses they expected. Lots of comments about the non-functioning map, lack of communication, and inaccurate restoration estimates

I saw the same post on mine (I checked after you posted this). He's getting torn apart from what I've seen so far.

But there's also a lot of misinformation in there, such as the lady saying we can just switch to a new company if we aren't happy with CenterPoint.
Booma94
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AgLA06 said:

PJYoung said:

AgLA06 said:

Dr. Doctor said:

aTm2004 said:

Mack out there telling it like it is. Tine legend.




Mac out of F's to give and going to the mat for Houstonians.

But he didn't say anything wrong, that's for sure.

~egon


If you don't want a company looking out for their bottom line, then you're going to have to make it a government entity and all that comes with that.
There's a happy medium between that and slashing things.

Come on.

You know the stats on what Centerpoint is spending on maintenance how how that compares with other electric utilities.

Troll.


I've seen some posted. I noticed they were always in per capita numbers instead of actual dollars or work performed. I also know there's a good chance it's apples to oranges regardless withoutan actual analysis of anything being compared. But it's a point of argument.

I also expect Centerpoint to use this outrage to their advantage and propose raising their rate to do what everyone is demanding. And then I expect people will fight against it just like before.
Raising rates to do what they're already paid to do after posting a $6B profit last year seems... like a recipe for revolt.
Zobel
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When we're talking about these kind of questions it is probably best to be as detached as possible from our emotions. It's very rare that you can feed your emotions and your best interest at the same time. When we're worried about our families and work and neighbors we can't easily figure out what is true or the best course of action. Even worse politicians prey on the public in those times.

In previous storms there was other damage like flooding that we could grab hold of. Houstonians and Texans help each other, even the Cajun Navy came to help. While CP was doing whatever they do, we were mucking out houses and feeding people or volunteering. This time we cleaned up ours and our neighbors yards and then waited, which made it worse and gave us idle time to get mad.

We all sat through the freeze and were mad about ERCOT and the PUCT. We saw the same talking heads and politicians and social media posts... what good did it do us? Does anyone really know if we're better off today than we were then? I've mentioned I work adjacent to power gen, and I don't know that anything changed. I do know there were some proposals floating around that were sure to line the pockets of politicians and their friends. The important thing for us is to learn from that. Red meat and knee-jerk doesn't actually serve our best interests - only the politicians.

A lot of the posts so far have been rightfully upset, talked about how long the power was out, about what might be wrong, who is to blame. But in the end is the purpose of that? Did we need to be told that it was a bad situation and to be upset?

I know a lot of y'all are good people - people on here have shown all kinds of excellence of character in helping each other out, in this storm and past events. I'm not surprised. But the nature of the response to this event seems to me be against our best interests.

The folks on this board are mostly college grads, even more than that Aggies - representative of probably the best and most influential single constituent group in this city. We know things because people here are connected in industry and politically. We more than anyone else need to find a way to lead. Other people can make speeches (God bless Mack) or spray paint overpasses.

Instead of complaining on social media or practicing our meme game we should be organizing somehow to see if we can move this in a productive way. Not a riot. And for sure not a government / county takeover. But a way to get actual facts and some transparency. Surely someone who posts here can help lead that?
AgLiving06
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CenterPoint's OPEX budget (not per capita, but overall) is flat to down in an increasing inflation period.

This would indicated they are doing less and less each year, which asking for price increases.
TXTransplant
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I saw that comment. In general, the comments are better than your average social media. I guess because, for the most part, it's professionals talking to professionals. But the one about changing companies just left me shaking my head.

I saw at least one other post from a different CP employee, and CP's company LinkedIn page has a lot of posts, too.

I'm a little surprised because I would never post anything about the details of a company incident on my personal LinkedIn page. And I would expect to get fired if I did. Leave that for the people at the company who are paid to make the official statements.
94chem
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AgLA06 said:

Dr. Doctor said:

aTm2004 said:

Mack out there telling it like it is. Tine legend.




Mac out of F's to give and going to the mat for Houstonians.

But he didn't say anything wrong, that's for sure.

~egon


If you don't want a company looking out for their bottom line, then you're going to have to make it a government entity and all that comes with that.


Maybe that's true in Montgomery County, but in GAS world, you can actually have a business AND regulations.
94chem,
That, sir, was the greatest post in the history of TexAgs. I salute you. -- Dough
AgLA06
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AgLiving06 said:

CenterPoint's OPEX budget (not per capita, but overall) is flat to down in an increasing inflation period.

This would indicated they are doing less and less each year, which asking for price increases.
Could be. They could also have negotiated contracts out for years as well. 3-5 year contracts for maintenance or trimming or equipment aren't unusual.

I think what I saw was their fee has been the same since 2019. I think I also remember them requesting a larger fee and it being rejected by the PUC with HEB grocery stores being the biggest entity against it.
AgLA06
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94chem said:

AgLA06 said:

Dr. Doctor said:

aTm2004 said:

Mack out there telling it like it is. Tine legend.




Mac out of F's to give and going to the mat for Houstonians.

But he didn't say anything wrong, that's for sure.

~egon


If you don't want a company looking out for their bottom line, then you're going to have to make it a government entity and all that comes with that.


Maybe that's true in Montgomery County, but in GAS world, you can actually have a business AND regulations.
You definitely can. I just don't seeing it going to work. Isn't that the situation we're in now?

At the end of the day Centerpoints obligations are to manage spend to risk based on analysis to provide the best returns to investors. Regulations aren't going to change that. Private entities will continue to work around them as they are always quicker to act and more resourceful than politicians. Or until there's enough regulations that Centerpoint no longer wants to serve the area because it financially doesn't make sense to do so.

So if the argument is they need to be working with their goal of the great good, okay. But the only way that can truly happen is to make it a government run entity. And that is where my personal opinion is its more likely to get worse than better.
TXTransplant
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Zobel said:

When we're talking about these kind of questions it is probably best to be as detached as possible from our emotions. It's very rare that you can feed your emotions and your best interest at the same time. When we're worried about our families and work and neighbors we can't easily figure out what is true or the best course of action. Even worse politicians prey on the public in those times.

In previous storms there was other damage like flooding that we could grab hold of. Houstonians and Texans help each other, even the Cajun Navy came to help. While CP was doing whatever they do, we were mucking out houses and feeding people or volunteering. This time we cleaned up ours and our neighbors yards and then waited, which made it worse and gave us idle time to get mad.

We all sat through the freeze and were mad about ERCOT and the PUCT. We saw the same talking heads and politicians and social media posts... what good did it do us? Does anyone really know if we're better off today than we were then? I've mentioned I work adjacent to power gen, and I don't know that anything changed. I do know there were some proposals floating around that were sure to line the pockets of politicians and their friends. The important thing for us is to learn from that. Red meat and knee-jerk doesn't actually serve our best interests - only the politicians.

A lot of the posts so far have been rightfully upset, talked about how long the power was out, about what might be wrong, who is to blame. But in the end is the purpose of that? Did we need to be told that it was a bad situation and to be upset?

I know a lot of y'all are good people - people on here have shown all kinds of excellence of character in helping each other out, in this storm and past events. I'm not surprised. But the nature of the response to this event seems to me be against our best interests.

The folks on this board are mostly college grads, even more than that Aggies - representative of probably the best and most influential single constituent group in this city. We know things because people here are connected in industry and politically. We more than anyone else need to find a way to lead. Other people can make speeches (God bless Mack) or spray paint overpasses.

Instead of complaining on social media or practicing our meme game we should be organizing somehow to see if we can move this in a productive way. Not a riot. And for sure not a government / county takeover. But a way to get actual facts and some transparency. Surely someone who posts here can help lead that?


So, I tried to do that last fall. After the third power outage in less than two weeks I was so mad/frustrated, I drove to The Woodlands Township office, hair on fire, and unloaded on a poor receptionist. Thankfully, she didn't call the police, and instead directed me to someone who 1) listened and 2) offered suggestions.

I am super fortunate, though, that I have a local government "system" that I can turn to. The vast majority of residents in unincorporated Harris County have nothing more than an HOA (if that).

Trying to make contact with your county judge's office is just as futile an effort. They have too many other crisis situations to deal with.

My suggestion. If you want to take this further, is to find a local elected official who lives near you (and also sweated in this heat) and see if they can get some traction.

I know Valoree Swanson's office was very interested in my situation last fall.

The thing with elected officials though, is there will always be a little bit of a skeeve factor. They all want to look like they care and look like they are effecting real change, but at the end of the day, they might not get anything accomplished, either (for a variety of reasons).

And there is ALWAYS politics at play. People will make this about them, or them vs their opponent any opportunity they get.

I am also skeptical anything will change, however, Mattress Mack and Buzbee are at least calling out the situation. A Lawsuit isn't the answer, but maybe it might bring some change…???

IDK - it's tough because literally the entire CP service area prob needs significant attention. I'm afraid those with the loudest voices will get their areas serviced, but everyone else will still be in the dark when this happens again.
Boiling Denim
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TXTransplant said:

I saw that comment. In general, the comments are better than your average social media. I guess because, for the most part, it's professionals talking to professionals. But the one about changing companies just left me shaking my head.

I saw at least one other post from a different CP employee, and CP's company LinkedIn page has a lot of posts, too.

I'm a little surprised because I would never post anything about the details of an company incident on my personal LinkedIn page. And I would expect to get fired if I did. Leave that for the people at the company who are paid to make the official statements.
There was a reddit post from a CP employee early on begging for the harassment to stop as they were doing their best.

They unwittingly revealed a few details. A lot of the logistics and coordination, especially with field crews, are assigned to corporate pencil pushers in marketing and finances with questionable "training" in Disaster Response.

People who take to the internet to defend their work are usually unqualified for the job as 1) they wouldn't need to do it in the first place or 2) if they had issues they wouldn't have time to engage with the "peanut gallery" and would be busting their asses to close gaps in the process.

Zobel
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Yeah I think you're right about the skeeve factor. I think going through local elected officials as a first step may be the wrong play. That actually divides the attention and brings in people with personal motives that aren't necessarily aligned with ours - by which I mean, helping power stay on and restoring it faster next time.

Anyone know if a local PAC would be an avenue?
Cromagnum
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aTm2004 said:

Mack out there telling it like it is. Tine legend.




AgLA06
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Zobel said:

I would like to see a real investigation into causes of failures...showing all the repairs they had to make this go-round grouped into categories. It may not correlate with right of way maintenance - I really don't know. If most of the downed lines are from trees outside of the right of way you could trim all you want and not make a difference. But I assume if you grouped the repairs they had to make, you could at least make a coherent argument as to how to prevent those going forward.

I think part of the issue is we as a group may not understand what line maintenance is or isn't.

In my head based on the diagrams on their website (below), line maintenance is trimming back branches that could contact lines from standing trees. It's a never ending cycle as it just grows back. They don't have the authority to remove trees whos trunks aren't in their easement, but owners can request it. It seems that even if a tree has a trunk in the easement, Centerpoint trimming still doesn't remove the trunk of a living tree, but cuts the branches back from the lines. Now that leads to the question on if that is company policy or lack of authority.

If that is correct, power outages from trees falling wouldn't have been rectified by maintenance. Only outages caused by limbs from standing trees contacting the lines.

Someone in our small neighborhood went around and mapped all the outages including their source. Every one was from trees down including the blown transformers. Now our neighborhood is an older one that was built in the 60s and 70s so the trees that are down are all really old and large. In some cases they fell from the front yard through garages and took out the lines in the back. In this case Centerpoint has trimmed out lines in the last 5 years. But that didn't stop any of our outages.

https://www.centerpointenergy.com/en-us/Safety/Pages/Tree-Trimming-Removal.aspx?sa=ho&au=res
Texaggie7nine
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Now nextdoor has rumors going around that entire Linemen groups from other states are pulling out because they are being attacked.
7nine
txags92
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P.H. Dexippus said:

htxag09 said:

Buzbee going in…..

https://instagr.am/p/C9cgJA2pfdX
Great. Who do you figure will pay the judgment/settlement (including Tony's 40% cut)?
Getting Houston utility customers to fund the next decade of Aggie NIL is lit!
Charlie Murphy
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Man, I miss Nextdoor(sometimes).
Welcome to the China Club

"Here's the pitch...POPPED it up! Oh man, that wouldn't be a home run in a phone booth."
-Harry Carey
CDUB98
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TXTransplant said:

Anyone else seeing posts from Centerpoint employees in their LinkedIn feed today? Stuff about how great they are doing, and how awful people questioning the response are being?

One employee referred to people complaining/questioning as "the peanut gallery" and implied they are spreading false information.

Another post is about the threats - which are unacceptable, but I wonder how widespread they really are. Houston is a metro area of 4+ million - odds are at least one crew is gonna encounter someone who isn't mentally stable. Centerpoint is making it sound like this is a huge threat.

I don't think the people who posted are getting the responses they expected. Lots of comments about the non-functioning map, lack of communication, and inaccurate restoration estimates
Did you confuse this thread with LinkedIn?
TXTransplant
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Ha, fair question, I guess.

But no…I was just a little surprised to see CP employees using that platform to try to sway the narrative and was curious what people here thought about it (since most of us are professionals and many work for companies/in industries that are more heavily scrutinized than CP).

I don't really think the posts were appropriate, and I wouldn't comment on them.

This situation shouldn't devolve into public arguments between individuals, one of whom is dependent on CP for their livelihood. It's the same reason why the "community meeting" held in my neighborhood with a CP rep was a waste of time.
Cynic
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The Houston area needs to do something about the power grid. Unfortunately, that will increase our electric bills while CP executives continue to get rich. Just like every corporate executive. I'm sure the execs will attend a bunch of conferences to talk about what a big difference they are making.



Dr. Doctor
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Zobel said:

Yeah I think you're right about the skeeve factor. I think going through local elected officials as a first step may be the wrong play. That actually divides the attention and brings in people with personal motives that aren't necessarily aligned with ours - by which I mean, helping power stay on and restoring it faster next time.

Anyone know if a local PAC would be an avenue?


Which is why i mentioned a hundred pages back that there needs to be a refund fee if Centerpoint fails to keep the lights on. Right now there is no negative for their financial model. They are making money or not. But losing money changes the equation. THAT makes maintenance a priority.

1MM households without power for 3 days, no loss to Centerpoint. Loss of revenue but that's it.

1MM households now getting a refund of 50% of average CNP fee for days missed, that's a value you can compare against.

Is value B more than vegetation costs? If so, then do more vegetation work or replace poles, etc.

~egon
htxag09
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Not saying this to defend CP but they absolutely lost money. First, all those repairs aren't free. Second, with 2 million people without power those delivery fees per kWh they are no longer getting add up.
Cynic
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htxag09 said:

Not saying this to defend CP but they absolutely lost money. First, all those repairs aren't free. Second, with 2 million people without power those delivery fees per kWh they are no longer getting add up.


They'll get a government hand out
TX04Aggie
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They were destined to be torn down anyways given the neighborhood.
Diggity
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That being the case, I'm sure the homeowners don't mind.
Booma94
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htxag09 said:

Not saying this to defend CP but they absolutely lost money. First, all those repairs aren't free. Second, with 2 million people without power those delivery fees per kWh they are no longer getting add up.
If you think CP is going to foot the bill for those repairs and isn't going to get some sort of government handout or insurance claim or find some other way to put the cost on the consumers' shoulders, then I have a nice piece of beachfront property in Odessa that I'd like to sell you.
I Am A Critic
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htxag09 said:

Not saying this to defend CP but they absolutely lost money. First, all those repairs aren't free. Second, with 2 million people without power those delivery fees per kWh they are no longer getting add up.
How much money are they making selling natural gas to people running generators?
Username checks out.
drmwvr
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Ouch. Noticed this walking my dog this morning. Heights. Haven't noticed this before but it could have been the Derecho tbh.
CDUB98
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drmwvr said:

Ouch. Noticed this walking my dog this morning. Heights. Haven't noticed this before but it could have been the Derecho tbh.

That'll buff out.
AgLA06
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Booma94 said:

AgLA06 said:

PJYoung said:

AgLA06 said:

Dr. Doctor said:

aTm2004 said:

Mack out there telling it like it is. Tine legend.




Mac out of F's to give and going to the mat for Houstonians.

But he didn't say anything wrong, that's for sure.

~egon


If you don't want a company looking out for their bottom line, then you're going to have to make it a government entity and all that comes with that.
There's a happy medium between that and slashing things.

Come on.

You know the stats on what Centerpoint is spending on maintenance how how that compares with other electric utilities.

Troll.


I've seen some posted. I noticed they were always in per capita numbers instead of actual dollars or work performed. I also know there's a good chance it's apples to oranges regardless withoutan actual analysis of anything being compared. But it's a point of argument.

I also expect Centerpoint to use this outrage to their advantage and propose raising their rate to do what everyone is demanding. And then I expect people will fight against it just like before.
Raising rates to do what they're already paid to do after posting a $6B profit last year seems... like a recipe for revolt.


Let's at least talk about actual profit if that is going ti be the argument.

I imagine (guess) their yearly profit is + or - based on the realized expected storm damage an army of analysts believes is likely and built into their budget and then running averages it so that it's more about a 3 or 5 year period than just 1. The billion dollar loss in 2020 would have drastically changed things if not.

So what happens if another major storm hits Houston this year? Or another? My guess is their profit will be much less for this year because of the derecho and the hurricane. If we get another similar storm it will be negative (if not already).
maroon barchetta
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Am I seeing that correctly?

That structure is sitting on the vehicles?
Dr. Doctor
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htxag09 said:

Not saying this to defend CP but they absolutely lost money. First, all those repairs aren't free. Second, with 2 million people without power those delivery fees per kWh they are no longer getting add up.
The repairs will be covered by FEMA. The delivery fees means they didn't EARN money. They haven't lost money from this. They have lost revenue, but it hasn't cost them money. Think of it digitally; right now they are either 1 or 0. Making money or not. I'm proposing to make it not digital; Making money (1), not making money (0) or losing money (-1).

Essentially I'm saying households get banded together to look/act like large customers. My $239 electric bill last month has CNP netting from me $75. So ~$2.50 a day from me. For the 5 days I was out, I should GET back from CNP $12.50. That would cost CNP money versus the $0 they earned from me in the same time frame.

And business fees vs. household are VASTLY different. And Industrial is a completely different game. My experience is with chemical plants/ LNG. I got to see the costs/rates for Freeport LNG and their power. They are on the 1 GW power scale. CNP will do what it takes to keep them on; that keeps their lights on. Me and my house? They could care less.

Going back to my previous example; 1MM households and $2.50 in delivery charges.

Right now? They missed $7.5MM in revenue (3 days) vs. having to pay $7.5 MM. This changes the equation to a businessperson (finance) and how they determine risk.

~egon
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