aTm2004 said:
Texasclipper said:
The Spot is terrible. The food was ok (same quality as Landry's chain food) but the service is non-existent. You go to a counter, order your food, get asked for a tip in advance, get your own drink, fight for a table, pick up your own food, and hope you didn't lose your table to someone else while getting your food. The staff, other than the cooks, do nothing.
If the island vibe is you do everything yourself like at fast food restaurant but still get to tip, then this is your place.
Yet people rave about the place and are positively wetting themselves over a second location in League City.
It looks like you don't eat out much because pretty much every counter service place asks for a tip when you pay.
Well, your first time there, it appears to be a normal place where you order at a counter and they bring you your food. You wait in line for a hostess and then she sends you to a counter where you wait again. And handily for them, you don't find out you bus your own food until after you are past the "tip" part of the process, or else i would have gladly entered "0". Then you fight for a table.
Also, there was plenty of staff standing around socializing who couldn't even be bothered to help me open the door as i struggled out onto the balcony carrying the food because my wife had to stay at the table lest we lose it to someone else. But they got their "tip".
Thus I have no problem saying they have a strange business model and their service sucks, in my opinion. But apparently I'm in the minority on that opinion.