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But it has nothing to do with phone lines. It seemed like he was thinking of DSL because it's AT&T
In many cases Uverse comes to the house over the phone line, if the max speed they advertise you is like 24 or 45mbps, this is the case, and you will be lucky to even get that.
I guess now I can actually get faster than 45, but up until just recently that was the fastest advertised (I get 50 constant). The fiber runs right up to my house and from the exterior box runs on cat 5 to the modem.
Whatever, I just wanted to dispel this myth that Comcast = good internet and Uverse = bad internet. I've had far worse experiences with Comcast, but obviously some of this can vary by where you're located.