FYI, they actually responded to my BBB complaint and allegedly fixed my pricing. We will see if their system actually reflects that.

I'm tempted to let them send me to collections to try and collect their prorated(2 weeks) bill.

I just filed a complaint with the FCC (https://consumercomplaints.fcc.gov/hc/en-us/articles/203332360). Frontier continues to refuse to port out my number which is a violation of federal law.

I'm still trying to figure out HOW to pay them! I was signed up for autopay under Verizon which transferred over but every attempt to bill has failed to process through their system. Somehow I'm racking up 3 months now of unpaid service in a bill being sent to my house, but my official "Account Balance" is $0.00... go figure.

Spent an hour on the phone with them last week. Their answer - My debit account linked to Fronteir must not have enough in it to pay and nothing could be done. No joke. Just sit back and wait for that unpayable bill to continue growing and it's supposed to be "good news" because I don't have to pay... yet. I've never gone off on a sales representative before (I've always thought they know they have a crappy job and try to cut them some slack) but she was my first exception. No clue what to do, but they are the only internet provider where I am so I'm stuck waiting for them to get their act together.

I'm out before my next bill. Switched TV yesterday and have twc scheduled for next week to install Internet.

My speed consistency has continued to fluctuate and get worse. Done messing get with it.

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I'm moving a mile down the road in a few weeks. I'm dreading making the call to transfer service to the new residence.

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That is what we did. Literally moved 200 yards in Carrollton. What a cluster F this whole thing has been. I cancelled service for 5/9 on old house. Still getting bills and account on Frontier still showing active.

Had new service scheduled for 5/6 and it is now 6/2 and they have yet to get my TV set top boxes up and running at the new house. I have called several times and they keep saying that everything looks right on their end. When I originally set up the new service they told me they couldn't get anyone out till 5/24. Then it was 6/13 when they couldn't get things up and running.

Saw two Frontier technicians at the local Racetrac and told them my issue. They laughed (with me) and said they could come over today and get me set up. The local techs are great to work with. It's the HQ, billing and back end system that can go slide down a huge D.

I called yesterday. Moving in 5 days. Can't have a tech out until 06/25. We'll see what happens.

http://marketrealist.com/2016/05/frontier-communications-integration-efforts-verizon-deal/

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Daniel J. McCarthy, Frontier's CEO (chief executive officer), spoke recently at the JPMorgan Global Technology, Media, and Telecom Conference. He said, "Two months into the integration, and I would describe this integration as, by and large, it has gone better than any one that we've done before." He added, "If you look at the billing systems, the ERP, payroll, HR, every part of the integration has gone exceptionally well. We've actually got through all of our billing, and out the door, we're back on normal cycles with customers. And we've moved to the point now where we're moving forward with a normal business rhythm around trouble tickets and service orders in the market."

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Had a TWC technician come to the house just before the bottom fell out of the sky we talked about how busy they were. Said about 9 out of 10 of his installations are former Frontier customers.

Wow !!

Finally got everything situated at our house today. tested 75/75 speed on frontier.

[url=http://www.speedtest.net/my-result/5374271241][/url]

Now to get the billing side fixed.

Same here. Moving next week and called and they have me scheduled for 6/27. Ridiculous that it takes 27 days to get someone out there. How do I find out who else provide services where I live? Looking for Internet and TV in Justin.

Why am I getting an error trying access SECN on WatchESPN. It says Cobtact Frontier? Never had an issue with Verizon?

Same here.

Frontier also added a "franchise fee" to my bill this month. I don't need to pay you so you can pay Verizon the right to sell me cable.

I just closed my account and ended services with Frontier. I've probably been on the phone with them for one thing or another at least twenty times in the last 6 weeks. The phone is intermittent and they have not responded to the FCC complaint I filed over porting the number. I will be forced to get a new number. They did assign a very friendly individual to work cancellations. It took about 30 minutes to get a bill (verbally at least) that represents something close to the services they say I have. They eventually removed charges for DVR(s?) that I don't have. They removed long distance charges (>$50) since I was also paying for unlimited long distance! I still don't have a detailed bill in writing. My FiOS 75/75 consistently performs at speeds around half of what I get with my new VDSL speeds (17 mbps vs 34 mbps.) They never changed the router or the fiber or cabling so there was no way for the network to "speed up." They just arbitrarily decided the 75/75 was the "slowest" service they offer so they could triple the price!

Hopefully my nightmare is coming to an end

My WatchESPN has worked (fingers crossed every time) but ever since the switch the FoxSportsGo App tells me I don't subscribe to FSSW with my plan and won't let me watch Ranger games.

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My WatchESPN has worked (fingers crossed every time) but ever since the switch the FoxSportsGo App tells me I don't subscribe to FSSW with my plan and won't let me watch Ranger games.

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But does your WatchESPN app work with the SECN?

For those having streaming trouble, none of my streaming apps worked with my Frontier login when I was moved over. The only one I currently have access to as of now is HBOGo(no ESPN, FOX, etc.). The only answer that I've been able to get from Frontier is we do not currently have contracts in place for all streaming content and cannot give an estimated time on when they may be available. Because these streaming services are considered "free" and included in your cable package, we cannot credit your account for lost services unless you are having set top box issues.

After my multi-room DVR box went out for four days last month, they were able to credit my account in the amount of $2.14 for lost services.

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My WatchESPN has worked (fingers crossed every time) but ever since the switch the FoxSportsGo App tells me I don't subscribe to FSSW with my plan and won't let me watch Ranger games.

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But does your WatchESPN app work with the SECN?

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Yes I watched one of our baseball games on it last weekend for a little while and just pulled up the SECN on the app and Finebaum came on.

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I just closed my account and ended services with Frontier. I've probably been on the phone with them for one thing or another at least twenty times in the last 6 weeks. The phone is intermittent and they have not responded to the FCC complaint I filed over porting the number. I will be forced to get a new number. They did assign a very friendly individual to work cancellations. It took about 30 minutes to get a bill (verbally at least) that represents something close to the services they say I have. They eventually removed charges for DVR(s?) that I don't have. They removed long distance charges (>$50) since I was also paying for unlimited long distance! I still don't have a detailed bill in writing. My FiOS 75/75 consistently performs at speeds around half of what I get with my new VDSL speeds (17 mbps vs 34 mbps.) They never changed the router or the fiber or cabling so there was no way for the network to "speed up." They just arbitrarily decided the 75/75 was the "slowest" service they offer so they could triple the price!

Hopefully my nightmare is coming to an end

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I have internet only with Frontier, but after reading all this I've been expecting problems for the last several weeks. It finally happened last night.

I was streaming something on the Roku and quality went to crap. I did a speedtest on the wifi on my phone and it was 1-2 megabits per second, with lots of stuttering. Went to a wired connection and it was the same thing. I pay for 25 mbps up and down, so that can't be right

I got online with Frontier's chatting app, and the tech said to call because I needed some kind of bounce. I called the service line and got through, and after giving me crap about using my own router they ran a bunch of stuff, and suddenly it was running at full speed again. I went back to my movie, and the same problem happened, so I called again. Same story, they had me reboot the router, ran some stuff on their end, and it seemed to fix it.

However, I noticed Steam was downloading an update, but I had Steam limited to 3 megabits per second, so that couldn't possibly be sucking up all my data, right? So, I took another look, and Steam was limited to 3 MBps, not 3 Mbps. Every time I restarted my router, Steam was suspending the download, so my connection was good for a couple of minutes until Steam restarted again.

TLDR: Mbps =/ MBps

My service technically doesn't get shut off until midnight or something so I just ran a comparison between my Frontier FiOS 75/75 mbps and my 30 mbps One Source VDSL that costs forty-something dollars a month less. Pretty big difference:

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My service technically doesn't get shut off until midnight or something so I just ran a comparison between my Frontier FiOS 75/75 mbps and my 30 mbps One Source VDSL that costs forty-something dollars a month less. Pretty big difference:

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They baffle me on how their upload is always so much better than download. If they can't come close to delivering the product they sell then that's a scam. Anybody here a lawyer or related to one and want to start a texags group lawsuit?

The complaints go on forever on this website:
http://frontier-communications.pissedconsumer.com/

Got all my new services installed.

Called today to cancel. They won't talk to me because the account is in my wife's name and they are very sorry they they did not transfer the notes that have allowed me to be an authorized person on the account for the last 12 years. Yet another example of their complete failure.

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Got all my new services installed.

Called today to cancel. They won't talk to me because the account is in my wife's name and they are very sorry they they did not transfer the notes that have allowed me to be an authorized person on the account for the last 12 years. Yet another example of their complete failure.

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I bet they would find the notes if you were calling to upgrade.

BTW satisfied with the twc Internet. Did the "up to" 200/200. When checked the speeds to my laptop over wireless have been between 170 and 70 down and 20 and 40 up. Don't really care about upload speed. Did not expect full 200 down. So for saving 20 bucks a month over fios 50/50 that was performing around 20/40, I'm happy.

Install guy was on time in their 1 hour appointment window and was polite and competent.

just got an email that Google Fiber is looking at moving into Dallas.

Well, I'm in Grapevine, and my experience with Frontier hasn't been as nightmarish as y'alls. My speed is the same except the occasional dip in the early evenings. My biggest complaint is that none of my apps (Espn is spotty, SEC doesn't work, neither does Mtv) will accept my login. That's frustrating as it's something I use often.
My contract expires in December, so I'm crossing my fingers that it's all good until then.

Can confirm that the verizon.net email addresses continue to work after canceling with Frontier.

Well, I'm blessed, I guess. Internet and TV has gone uninterrupted with the change (75/75 is running 83/89 this morning) . Billing has been the same, with one exception where I received an unsolicited credit. I had HBO free for a year ending in March, which I canceled with Verizon before it auto renewed for a subscription fee in March. However, that didn't translate very well to Frontier. 1. I received a credit for a partial month of HBO since I cancelled. Yes, a credit for cancelling something I was getting for free. 2. While I can't watch HBO on my TV through the STB, I can watch it on HBOGo App with my Frontier logon or stream some HBO channels live on the FrontierTV app.

WatchESPN and FoxSportsGo both work just fine. My daughter downloaded the Fox Sports app to her Amazon Fire Stick and watched part of the USA/Argentina soccer match with my Frontier logon.

I do hate that I cannot even see my DVR on the app let alone manage the DVR or watch recorded programs like I could with Verizon. Why they didn't get that tech with the purchase, I don't understand.

Final insult. The box Frontier sent to return our equipment was not bug enough to fit all the stuff. So I had to buy a box to return their stuff to them.

Now waiting for a bill in 6 months saying I didn't return it.

Just got my account canceled. Have a $16 "early termination" charge for some contract that they cannot provide or show that I actually signed. Whatever.

The guy I talked with said he came from Verizon during the merger. Dude sounded incredibly beaten down.

I had Verizon/FIOS in Plano. Moved to Flower Mound in late May. When I called to transfer service I was told it would be 4 weeks before they could transfer. Called Time Warner and the house was already set up for them. I started service, picked up a modem using same day shipping from Amazon, and had TWC internet that night. I've since called 4 times to terminate with Frontier. First 3 times they couldn't cancel because I had an open service ticket to install at my new house. Eventually that ticket was cancelled by someone's manager and I was told that my service was terminated and backdated to my initial transfer inquiry. Two weeks later I get a auto-billed for the month of June. Called again and have been re-assured that once the termination "goes through" I'll be reimbursed for the additional payments they've withdrawn from my account. I logged onto Frontier and can't figure out a way to remove auto-pay at all so hopefully the cancellation goes through soon.

Long story short, Frontier sucks and TWC was incredibly easy to get internet service with, and is cheaper.

In one of my rare smarter moments, I cancelled all automatic payments on my fios as soon as the Frontier situation started showing problems. Whew....