histag10 said:
Random question for you- have you seen an uptick in denials and having to go to PA and litigation lately? I'd say probably 1/3 or more of the files my husband has right now are in PA or litigation (some are blatantly obvious hail damage from recent storms where every other home on the block is getting bought)
Yes. They are getting stingy, but in my markets, there isn't a lot of room for denial with the storms I'm working. That said, depending on where your husband is working, and how much his workload is, it could certainly appear that there is a lot of denials. Are all of those problem files in a certain city? A certain carrier? It stinks to go through the appraisal process, but he should be getting paid more by the time it's done, so that's nice.
I am very transparent about roof condition. If it's not a good claim, I don't encourage it. If it is, then we make a claim and we get it done. If the carrier denies it, then I am justified in using every legal method in my toolbox until they give up and do their job for a homeowner.
One thing I
am seeing is flipping of policies to ACV (customers sign renewals and don't read fine print), blatant missing of line items on estimates, and denials of luxury roofing, cosmetic exclusion of metals/gutters. Impact resistant shingles are starting to be a target for denials.