Bo Darville said:
AggieDruggist89 said:
Bo Darville said:
SJEAg said:
Probably one major brick-and-mortar electronics chain needs to survive. For the olds, same-day (or hour) needs, and people often still want to to address large items like TVs/Appliances in-person. Best Buy looks to be it.
Two things have helped Best Buy in my opinion. 1. Amazon charging sales tax and 2. Price matching amazon. With those two polices there's no real reason for me to buy from amazon over Best Buy. Especially when I can see what I'm buying.
Does BB provide free delivery?
Yes, they have always either handed my bag directly to me or brought large items to the front and helped me load it the same day, often within seconds or minutes of the purchase.
That's still wholly different from at-your-door delivery. I've got a Best Buy near me and I'm in there enough just browsing that even if they did offer free delivery I probably wouldn't use it -- but there's definitely a large percentage of people that doorstep delivery is a big factor.
Best Buy has thrived because of their displays/showrooms. More-so than any other brick and mortar store, BB has made themselves the place to try out new technology. Before people were trying it out there and then buying on Amazon where it was $50-$100 cheaper, but now with the price-matching people just buy it at BB.
The question will be how long will the "don't know any better and just buy retail price" crowd offset the reduced margins they are generating due to price-matching. Amazon can handle those kind of margins on every sale, Best Buy can't.