Notification errors

1,663 Views | 18 Replies | Last: 1 yr ago by aggielostinETX
Eliminatus
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AG
I am not receiving any notification msgs for topics I have bookmarked in either my desktop browser or the official app. The only way I receive them is in a mobile browser.

Any ideas?
DapperDanMan
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AG
Same. I'm not getting any notifications.
Slava Ukraini!
DannyDuberstein
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AG
Same here. Getting zero notifications for the past 2 days even though I have several set up (including a Looch push). Also before in the app, any posts on threads I posted on showed up in Notifications which was much nicer than having to click a 2nd time to drill down to the Bookmark tab.
DapperDanMan
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AG
I'm starting to think no one is looking at this.
Slava Ukraini!
DannyDuberstein
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AG
Yeah, my last notification appears to have been around noon on Sunday.
Eliminatus
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AG
My last one was 13 days ago.

It's odd though. Out of desktop browser, official app, and a mobile browser, I actually have the mobile one that works. All of them or none of them makes sense to me. But only one of the three?
DapperDanMan
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AG
Yeah, I switched back to the browser from the app, because I have notifications there. App hasn't updated in 6 days for me.
Slava Ukraini!
DannyDuberstein
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AG
Same. Drilling down into and back out of the app bookmark is a beating. The watchlist on the mobile and desktop site is much better if the notifications don't work
ooshwa
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Staff
AG
Sorry all, this thread got overlooked. We'll dig into this first thing in the morning.
ooshwa
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Staff
AG
We've confirmed an issue preventing a small set of accounts from receiving notifications. We are working on a fix.
DannyDuberstein
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AG
Awesome! Thanks for looking into it
ooshwa
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Staff
AG
Should be resolved. Sorry for the trouble.
DannyDuberstein
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AG
Looks to be working. Nice! Thanks!
DapperDanMan
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AG
Back in business! Thanks!
Slava Ukraini!
Eliminatus
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AG
Thanks! Confirmed working now.
Eliminatus
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AG
aggielostinETX
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AG
Can we turn off notifications for people we have ignored?
ooshwa
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Staff
AG
aggielostinETX said:

Can we turn off notifications for people we have ignored?
I'm not sure you can, but we certainly should make it work that way. Let me discuss with the team. Thanks for feedback.
aggielostinETX
How long do you want to ignore this user?
AG
No, I don't think you can but it would be awesome. There is a person who consistently posts on a thread I follow that I have ignored, but I would love to not see notifications when they post on the thread.
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