Just know you've been warned.10andBOUNCE said:I have been fine with Thigbe so far; now a little weary of some of the stories here. Last bill I was at 13 cents per kwh. My energy costs are lower this year that last year. I have never had to interact with customer service.howdyags12! said:
Agreed, just take your total bill amount divided by your total kWh and that equals your true cost of electricity.
I got my final bill from Thigbe today and due to the 16.5 cents per kWh longterm contract they decided to sign me up for and $300 early termination fee it said my average cents per kWh on this bill was 42.3 cents.
My bill was almost $900 for 42 days.
My highest month of usage this year was 2400 kWh just to give an idea of how much this company ripped me off.
No apologies. No honesty. They just said some pre canned statement about how they are negotiating the best possible contracts for their customers.
If the best rates were 16.5 cents in June and they were looking out for me they would have either done a short term contract to look for something better in the fall or at least found one with a minimal early termination fee.