I have State Farm insurance and they offered me a free electrical system monitoring device called Ting. You plug it in and it monitors the electrical system and sends notifications of power surges and possible fire hazards. I have no idea how the fire hazards part works, so I don't know how to judge it.

This evening, I got an alert of a potential fire hazard that Ting states is probably related to the neutral connection where the power line ties into the house. I have zero perceived electrical issues in our house. It's a 1955 model and we have done a lot of electrical work to update it. I feel like I have a pretty good feel for
signs of electrical issues, but I'm not an electrician

My question, anyone familiar with Ting and is it reliable? Do I have a right now problem or should I not be worried? I know impossible to answer fully but thought I would ask people smarter than me.

Update: got a very faint flickering on two light fixtures as we were leaving to go to the airport (of course). Called the utility company. They came out and patched a section between the transformer and our meter. Flickering appears to have stopped. The folks at Tong were very helpful and so far I'm pleased with the service.

And if the house catches fire, I can tell State Farm we did everything they wanted us to do.

Bumping this, just got the same mailer and no idea what it is