I had a great experience with these guys. I will copy/paste my review below.
I did not get any impression from Rob that he would attempt an application that he can't/won't stand beside. FWIW I have referred several other folks to him over the past several months.
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Earlier this year we extended our patio, adding about 225 sf of concrete (~400 in total). For several months we visited with various contractors. We considered a polymerized (stamped) overlay, stained concrete, tile, etc. Our primary concerns were to find a durable product, a product that would be unique to our patio, and a price we could stomach. We couldn't get comfortable with a product and vendor who could deliver and we were just about ready to learn to love our cement patio.
Then, several weeks ago, I stumbled across Concrete Resurfacing Solutions on Facebook. Long story short, CRS just finished up a highly custom limestone overlay on our patio and we could not be happier. CRS was able to check every box. I honestly can't imagine having gone with a different product or vendor.
PROS:
- Rob was highly professional, communicated effectively, and kept appointment times.
- The project schedule was communicated clearly and everything was finished on, or ahead of, schedule. This is really difficult to manage with weather, etc. being such a big factor with this kind of work.
- Most vendors hand you a catalog or a color swatch once you get under contract. After hearing our desires, Rob actually prepared multiple samples onsite so we could get a feel for exactly what the colors and textures would look like for our specific application.
- We had a chance to review the project at multiple stages to make sure everything met our expectations. We never needed to change anything but it was great to get to sign off once, after the pattern was laid out, and again, after the color was applied (before sealing).
- Rob's crew was very professional and always eager to get our thoughts as the project moved along.
- My yard was left in the same shape they found it. All trash was hauled off and I wasn't left with any mess to clean up.
- Rob clearly explained the care, maintenance, and warranty information for the product.
- This particular product is entirely custom and unique to each individual application. The same cannot be said for tile or a stamped product.
CONS:
- It took me months to stumble across CRS on Facebook despite scouring the web. If you are reading this, I highly recommend you request a quote.
TLDR; CRS offers a great product at a fair price. They delivered on their commitments, both on time and on budget. It was clear throughout the process that customer satisfaction is their top priority.
