arrow said:
Perfect storm for me I guess. We spent over a year with our custom design and reviewing builders. Went and visited reference work. The builder was in good standing with BBB and had been in business for over a decade.
He got in over his head with some fixed priced contracts, a volatile material market, and apparently some sub-division spec homes. I could excuse them for bad business decisions over the last year, but I can't excuse them for taking my money and not using it for my project.
It would be one thing if I was just scrambling to find a replacement builder. Instead I'm talking to attorneys and dealing with possible foreclosure.
I'm surprised there's not a lot more of this with materials prices being what they are for the last year. The BBB is a racket, for future reference.
I work for a company that does large scale projects and there were lots of not very fun conversations over the course of a few months about lumber and drywall. The customer doesn't want to have to go back to the bank for more money to complete the project, and even if they have a signed contract it doesn't do any good to run a sub out of business by playing hardball with unprecedented material price increases.
It's a completely different situation for an individual trying to build their home. An apartment builder can pick their favorite projects and go back to the bank to get a few million extra dollars to complete a project. A person with a family being in a position where they have to find an extra $30k or $50k or whatever or deal with all the repercussions of putting the project on hold for some indeterminate amount of time or force the issue with the contractor and risk them going tits up and disappearing is a terrible spot.
It still doesn't excuse this contractor. They needed to sack up and get with their customers and tell them "I can't complete this project for this price at this time". It's still going to cause problems for everyone involved, but it's the most fair and least bad option.
On a more useful note, sometimes we have to provide Performance and Completion bonds. They cost a percentage of the total value of the job and pay if the contractor fails to satisfactorily complete the job. I don't know if that's something that is available for residential jobs, but maybe it's an option.