investorAg83 said:

---

Diggity said:

---

One thing I've wondered about recently is how the counter service folks are being paid.

Traditionally, I never even considered tipping them, but in the "Square Era", everyone with an iPad payment system expects 18%-20%-25% it seems. These guys are now getting tipped out pretty decently it would seem, but probably not enough to cover the delta between minimum wage and $2.12 consistently (assuming they're tipping out the kitchen and bus boys).

So are they getting paid $7.25 + tips now? If so, that's a pretty kickass job for a high school kid. Sit there and take orders but never actually have to refill drinks or serve anyone, but still clear $10-15/hour.

---

This is the crap that pisses me off. This is a quick transaction; I ask for x, you provide x, and there is no additional service given. The counter/register tip feature is absurd. It makes you go out of your way to figure out how not to leave a tip.

Restaurant service is different but the Apple counter crap needs to go.

---

Agree completely. Over the holidays my daughter and I went into an ice cream spot to get a scoop and walk around. Ordered one scoop cup, one scoop cone and handed my Amex. The girl flips the screen around which had three buttons for tips 20% - 25% - 30% and nothing obvious to decline or enter another amount. Was ridiculous. Seriously, 20-30% expected tip for an ice cream cone. Should have used cash. But, this tipping expectations (almost demand) and the industry justification is ridiculous.

So did you leave a tip?

double aught said:

---

So did you leave a tip?

---

Yes, because I choose my battles - I was with my teen daughter having a great evening and the 20% was about 2.50 - I would have thrown a buck at least in the tip jar. Also, the girl at the counter was maybe 19 - yeah, like I'm going to get into it with her. If I had seen a manager in the store and I could have had a quiet moment I likely would have said that was ridiculous.

Judge me however you will - yes, I'm complaining on an anonymous posting board, but, no good would come from arguing with the 19 year old girl that evening. Like I said if a manager was around I would have taken a moment to quietly say something. I also think this is the exact situation that the system puts you in. I also watched the family behind me and the mom also had the look of "what? Well, ummm, okay, ..... " she also whispered something to her husband right after and he also was like "wtf?"

All of the complaints about the tip option for typically "non-tipped" services tend to always end with a large % of the people tipping.

It's absolutely a guilt/expectation thing.

Sometimes we frame it in a "we're helping out those employed in less fortunate positions than we are" fashion, but reality is many of the people who succumb to the guilt/expectation of tipping are those that are in poor financial positions themselves. I've watched friends that I know are carrying a 4-5 figure credit card debt tip simply due to expectation.

You always hear servers throw out the "if you can't afford to tip X% then you can't go out to eat" line - but strangely you never hear the actual manager or owner throw that line out -- because they want your money for their product whether you are chipping in the additional income assistance to their employees or not.

It's a racket. I'm guilty of participating in it, but I acknowledge what it is.

free_mhayden said:

---

Sometimes we frame it in a "we're helping out those employed in less fortunate positions than we are" fashion, but reality is many of the people who succumb to the guilt/expectation of tipping are those that are in poor financial positions themselves. I've watched friends that I know are carrying a 4-5 figure credit card debt tip simply due to expectation.

---

More like they probably do it because they don't really think when they spend money.

ATM9000 said:

---

free_mhayden said:

---

Sometimes we frame it in a "we're helping out those employed in less fortunate positions than we are" fashion, but reality is many of the people who succumb to the guilt/expectation of tipping are those that are in poor financial positions themselves. I've watched friends that I know are carrying a 4-5 figure credit card debt tip simply due to expectation.

---

More like they probably do it because they don't really think when they spend money.

---

True, but if there was no tip option on the POS or the receipt and instead a tip jar I'd bet they'd be a lot less likely to tip because the expectation isn't implied and there's less stigma involved in not participating.

I really would love to see the DoorDash/Favor/Regular-Delivery-Guy tip comparisons because that would be a perfect case study on how much more the expectation of a tip with or without actually having to face the stigma involved in not tipping varies.

SoupNazi2001 said:

---

Tecolote said:

---

double aught said:

---

So did you leave a tip?

---

Yes, because I choose my battles - I was with my teen daughter having a great evening and the 20% was about 2.50 - I would have thrown a buck at least in the tip jar. Also, the girl at the counter was maybe 19 - yeah, like I'm going to get into it with her. If I had seen a manager in the store and I could have had a quiet moment I likely would have said that was ridiculous.

Judge me however you will - yes, I'm complaining on an anonymous posting board, but, no good would come from arguing with the 19 year old girl that evening. Like I said if a manager was around I would have taken a moment to quietly say something. I also think this is the exact situation that the system puts you in. I also watched the family behind me and the mom also had the look of "what? Well, ummm, okay, ..... " she also whispered something to her husband right after and he also was like "wtf?"

---

I leave $0 in this situation and not once has a fast casual employee like this ever said anything to me and I would have no problem if they did responding that serving me an ice cream cone is their job and doesn't merit a tip. Some of you are way to worried what others think of you.

---

Well, you obviously didn't read my post prior as I specifically said the screen presented no obvious option to leave no tip or enter a different amount. But, carry on.....

Tecolote said:

---

SoupNazi2001 said:

---

Tecolote said:

---

double aught said:

---

So did you leave a tip?

---

Yes, because I choose my battles - I was with my teen daughter having a great evening and the 20% was about 2.50 - I would have thrown a buck at least in the tip jar. Also, the girl at the counter was maybe 19 - yeah, like I'm going to get into it with her. If I had seen a manager in the store and I could have had a quiet moment I likely would have said that was ridiculous.

Judge me however you will - yes, I'm complaining on an anonymous posting board, but, no good would come from arguing with the 19 year old girl that evening. Like I said if a manager was around I would have taken a moment to quietly say something. I also think this is the exact situation that the system puts you in. I also watched the family behind me and the mom also had the look of "what? Well, ummm, okay, ..... " she also whispered something to her husband right after and he also was like "wtf?"

---

I leave $0 in this situation and not once has a fast casual employee like this ever said anything to me and I would have no problem if they did responding that serving me an ice cream cone is their job and doesn't merit a tip. Some of you are way to worried what others think of you.

---

Well, you obviously didn't read my post prior as I specifically said the screen presented no obvious option to leave no tip or enter a different amount. But, carry on.....

---

That's odd. Tip for next time: Usually the way to put a $0 tip on the ones that are not obvious is to click the "Other" or "Custom" amount option and enter $0.00 in.

n/m