I was going to have my 40th flight on 12/27 and reach A Preferred, but I just had to have an unexpected surgery and my surgeon said I can't fly for several weeks. Im so pissed looking at my 39/40 meter.

Ive written them explaining and hope they give me credit for 1 leg to get A preferred. I even took a same day round tripper last week because I knew I needed it to get there.

Anyone have any positive experience with anything like that?

I am simply no longer into SWA, and phasing to a different airline. Their schedule sucks, and they just aren't the same.

If I lived in South Houston, or in Highland Park I might feel differently. But I don't…

They may bump you up and give it to you since you are that close. Last year I had around 65 or 66K points and they bumped me to 70 and preferred without asking.

Fins Up! said:

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I am simply no longer into SWA, and phasing to a different airline. Their schedule sucks, and they just aren't the same.

If I lived in South Houston, or in Highland Park I might feel differently. But I don't…

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I don't know what they used to be but they're great to me. Tons of options, nonstop everywhere I need to go, easy to use/change. BWI to Houston, Boston, Pittsburgh, Miami, Ft Myers, LA, Chicago, Raleigh.

I fly from an "out" airport, so no matter what, or with whom, I have a connection. And I don't mind that.

Pre-Covid, I always just had one connection at Hobby for just about any destination I wanted to go to. Now, I may get lucky and have only one connection at Hobby, but usually it is now a connection and a stop, or a connection at both HOU and DAL, or a minimum of a stop at HOU and a connection at DAL.

The schedule for SWA just isn't as robust as it once was. At least for me anyway.

I bet its location dependent bc I'm with FINS up on this one. Their costs are just about the same as the other airlines without any of the perks and then I'm having to connect at least 1 stop, anywhere I go.

Goodluck... if it were my business I'd bump you up ... just talk to customer service and let them know the situation.