Yeah the reason I liked flash was the security. If you bought, sold, or transferred tickets on there you or the person who got them are the only people who have THOSE tickets. Unlike people who print 20 e-tickets and sell them all for $50 or having to wait for your tickets in the mail etc.

TMF = amateur hour

pedro_martinez said:

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TMF = amateur hour

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You realize Flash was amateur hour right? There is a reason no other schools use it besides the powerhouses of UTA, Drake, Sac State etc.

The website hasn't changed in years. Critical things weren't available on there.

Maybe TMF finally decided to step up to the bigs and follow all the other MAJOR programs.

Do y'all really think in 2018 they are going to make it hard to buy or sell your tickets?

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Do y'all really think in 2018 they are going to make it hard to buy or sell your tickets?

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For below face value? Yes, I absolutely do think that.

Never bought or sold Aggie tickets on Flash or any other site. I have sold bowl game tix on eBay (long ago) and StubHub more recently. Used to mail them, now transfer them electronically.

My question to the posters immediately above: If A&M/12thMF are leaving FlashSeats like other/bigger programs, where do those other/bigger programs endorse (if at all) a ticket resale market?

Do stubhub and vivid use an electronic delivery or transfer of tickets that A&M supports?

CoachLB said:

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I hate this. I have season tickets for football and always use them. But i used flashseats for all the other sports. The thing is i trusted flashseats. Any of yall ever deal with stubhub etc. Can you feel safe in dealing with them for tickets?

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I've bought a ton of tickets off of seatgeek for MLB, MLS, NHL and NBA games and have never had an issue.

Wow, I feel like I'm reading posts from my parents...not very computer savvy.

StubHub, VividSeats, etc...are much easier to use than flash seats and most of the time have lower fees for buying and selling.

I buy almost everything from StubHub and it's very secure. You can elect to pick up at location, print from an email, or easiest is eticket and just have them scan at gate on your phone...similar to e boarding pass. They also upload to Apple wallet if you want.

This is a nothing burger

In my experience everything on Stubhub or VividSeats has been higher than on flashseats. This is a bunch of bullsh.

TheWoodsAg said:

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That is correct, TMF has ended our relationship with Flash Seats, believe it had a lot to do with tickets being available below face value when there were face value tickets trying to be sold to events. Pushing customers to other secondary ticket brokers like Stubhub and Seatgeek

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What asinine reasoning... follow the money. FS was (is) the easiest and most efficient way of reselling tickets. Many of us have enjoyed good deals thru the years to A&M baseball and football games because of FS. Now, instead of getting good deals via FS, we get the opportunity to buy face value (or above)??? No thanks.

Flash Seats is the only marketplace that allows tickets to be sold below face!?!?

Typical TMF. That organization needs some massive overhaul. They clearly don't have the fan's best interests in mind. It's all about lining their pockets and that ****'s gotten out of control.

Y'all need to calm down. My God. Flash seats was OKAY but not worth crying about. Let's wait and see how the new system works.

Which, by the way, appears to be this company:

https://www.paciolan.com/solutions/college-athletics

My biggest gripe about flash seats was a poor buying interface. You couldn't easily "see" the stadium sections. As a seller, this made me feel like the market was very inefficient and poorly organized to maximize my sales potential.

NFL Ticket Exchange is much, much better in this regard. So is StubHub...so is SeatGeek...so is Vividseats...all of which provide verified digital tickets.

Flash seats was good but it will be replaced by something just as good or better I'm sure. Granted, it would have been nice to know about this sooner than now to be sure it's implemented well.

exp said:

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Which, by the way, appears to be this company:

https://www.paciolan.com/solutions/college-athletics

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Are we a new customer of PacioIan? Interesting. That's a Learfield subsidiary. Why am I not shocked that Learfield and the TMF would agree to move us away from someout outside the "family" like Flash Seats to an in-network partner like Paciolan. The box office ticketing solutions Paciolan/Learfield works with are listed here:

https://www.paciolan.com/service-support/partners

I always buy tickets through the Ticket Exchange forum. I payal the money to a seller and they send it via FS. Would this new company work similar?

TheWoodsAg said:

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That is correct, TMF has ended our relationship with Flash Seats, believe it had a lot to do with tickets being available below face value when there were face value tickets trying to be sold to events. Pushing customers to other secondary ticket brokers like Stubhub and Seatgeek

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TMF prioritizing $$ over service and the customer experience. It's a tradition.

Worst run org on the planet - they can't get anything right.

BlackJacket said:

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pedro_martinez said:

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TMF = amateur hour

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You realize Flash was amateur hour right? There is a reason no other schools use it besides the powerhouses of UTA, Drake, Sac State etc.

The website hasn't changed in years. Critical things weren't available on there.

Maybe TMF finally decided to step up to the bigs and follow all the other MAJOR programs.

Do y'all really think in 2018 they are going to make it hard to buy or sell your tickets?

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You realize that the FS website / App is better than the 12th Mans platform?

The TMF is embarrassing and is still operating at a level to support A&M Athletics in the 1970's.

They need to clean house and catch-up to the rest of the world. We are paying thousands for tickets and getting third world service. Burn it down.

Flash seats was great and by far the most convenient reselling option. No seller fees for original ticket holders...

I think it is fine if the TMF chooses to move to another e-ticket service, but the MAJOR RED FLAG is the lack of communication on switching to a new e-ticket partner or not offering e-tickets this season less than two months before football starts. Instead everyone has to read about it on Texags.

This is the sort of stuff that shows the TMF is an amateur, fly-by-night organization. In fairness, most other athletic orgs are probably similarly incompetent.

Let's be honest, the TMF is stocked with great people that love Texas A&M but are often under qualified to run operations for a major athletics program. The majority of the effort is put into keeping the goose who lays the golden egg happy (aka the BMAs).

Thanks. That was my only concern

Quote:

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That is correct, TMF has ended our relationship with Flash Seats, believe it had a lot to do with tickets being available below face value when there were face value tickets trying to be sold to events. Pushing customers to other secondary ticket brokers like Stubhub and Seatgeek

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I'm not sure how pushing people to other ticket brokers will make people suddenly willing to pay face value for tickets that they don't currently want to buy.

BlackJacket said:

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Flash Seats is the only marketplace that allows tickets to be sold below face!?!?

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I know - that was not exactly what i was trying to do there... (too many Shiner Bocks during the Astros game).

The point that I was trying to make was that Flash Seats seemed to work really well and it was very simple. My personal experience with FS is that I was always able to get a good/great deal - usually from the original ticket holder who was an Ag. Sometimes even purchased the ticket while I was waiting in line! My personal experience with StubHub has been quite different. Premium prices, not as easy to transfer, not typically the original ticket holder - lots of ticket services.

schmendeler said:

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Quote:

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That is correct, TMF has ended our relationship with Flash Seats, believe it had a lot to do with tickets being available below face value when there were face value tickets trying to be sold to events. Pushing customers to other secondary ticket brokers like Stubhub and Seatgeek

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I'm not sure how pushing people to other ticket brokers will make people suddenly willing to pay face value for tickets that they don't currently want to buy.

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THIS^

94chem said:

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MouthBQ98 said:

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Bummer. Flashseats was easy, maybe too easy. I'm guessing the foundation is going to try to quietly make it more difficult to sell/but seats in order to promote season ticket purchases?

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Well, they learned that winning more home games was just too difficult an approach.

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THIS!

Leander - Ag said:

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TheWoodsAg said:

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That is correct, TMF has ended our relationship with Flash Seats, believe it had a lot to do with tickets being available below face value when there were face value tickets trying to be sold to events. Pushing customers to other secondary ticket brokers like Stubhub and Seatgeek

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TMF prioritizing $$ over service and the customer experience. It's a tradition.

Worst run org on the planet - they can't get anything right.

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I love capitalism...#MAGA

If this switch results in difficulty finding seats below face then they would likely lose money at concessions, as previously stated. The Bid option for flashseats was awesome. I stay home unless I can get a good deal. I end up losing my money at the concessions though.

Okay what am I missing here?

There will be a new app to transfer tickets and I can still buy tickets for below face value the morning of the game, right? I mean I didn't pay via Flash Seats, that's what paypal is for, once that went through the seller transferred me the tickets.

What's everyone upset about?

The big scary unknown.

02skiag said:

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If this switch results in difficulty finding seats below face then they would likely lose money at concessions, as previously stated. The Bid option for flashseats was awesome. I stay home unless I can get a good deal. I end up losing my money at the concessions though.

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This

Levy bought the rights to the A&M secondary ticket market by writing a big check to the university. They don't have a ticket app yet, but they are working on it over the summer. They promised everything would be fine by gameday. If it isn't, we won't cancel the contract because we already spent the money, but they will get several serious meetings where we put on our frowniest of frowny faces. We've been practicing in mirrors, and they are very intimidating.

So business as usual for A&M athletics.

Will withhold judgment until I see what the alternative ends up being. If nothing and they just pushed people to stubhub, etc, then it seems like a dumb, shortsighted move. But I doubt that ends up being the case. That said, if the logic behind the move was "having tickets below face was too easy" vs. just difficulty in dealing with FS from either a business or user experience perspective, then there is a concern that the new option will be more restrictive and suck.

FWIW - I did always find it odd that more schools weren't using FS and imagine there are a number of better alternatives available from a quality/user experience perspective.

Is this why I had to correct TMF TWICE when they changed my paper tickets to e-tickets? I understand mistakes happen, but making the same mistake twice is not OK. Are they pulling a Wells Fargo and representing a higher number of e-tickets to investors than they actually have?

DannyDuberstein said:

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FWIW - I did always find it odd that more schools weren't using FS and imagine there are a number of better alternatives available from a quality/user experience perspective.

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NBA was an early adopter of e-ticketing with Veritix, parent company of Flash Seats. The Rockets used the service. Other franchises do too. Veritix and AXS merged recently to create the second largest ticketing company behind Ticket Master.

I think it was quite bold for a major college to give up the crown jewels.

The issue here is the management of change after six seasons of being fed Flash Seats by the TMF. They have every right to renegotiate terms and switch ticketing vendors, but you'd think they'd wanna get out in front of this.

Back in 2012 Flash Seats became an option for ticket holders around mid-August. It was just something that was nice for early adopters but no big deal.

In 2018 people are way more used to (and dependent on?) using digital means to enter various places like venues, airport terminals, check out lines, etc.

The end goal for digital ticketing has always been about reducing costs but moreso on data analysis. Where are tickets going? Who is buying them on the secondary market? How can more money be made on studying tickets data?

To make a switch now with no warning seems like a huge blunder for the TMF, but then again I already pointed out the TMF is not qualified to run large scale operations.

So what service replaces Flash Seats?