Is this process easy? How much time does it take to get a quote from them, under an hour?
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It's easy, takes about an hour or so.
Be prepared to get low-balled if you have a decent vehicle. it seems the nicer the vehicle, the lower their offer.
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When I was looking to sell my 05 GMC Z71 with 140k on it Carmax lowballed me.
I sold it for 3K more than what they offered to a guy on Craigslist. Sold within a weekend, which makes me think I might could've gotten a little more had I been willing to wait.