We just had a brand new two speed, dual zone air conditioner and ductwork installed in our house this week. I'm having problems getting it to cool to the correct temperature throughout the day & night, and AC company keeps essentially blowing me off. It's a 2400 sq ft house, 2 floors.
1. It was installed Monday, completely frozen up on Wednesday. It was above 80 degrees on the second floor Wednesday afternoon. Called technician out and he confirmed it had frozen. We were told adding a "vent" in the attic to return the chilled air somewhere into the system would fix it. (Apologies as to what exactly it was, as there was a significant language barrier). They installed the "vent" Thursday afternoon.
2. We have one Honeywell thermostat installed upstairs, and a second downstairs. Temperature on both thermostats can run as much as 6-8 degrees above actual temperature as noted by external thermometers placed nearby. i.e. thermostat says it's 86 degrees upstairs, but external thermometer placed right next to it shows 78 degrees. Within an inch of each other.
3. During the day we set our house at 74. Thermostats say temp upstairs is 85+, while external thermometer upstairs says temp is 69 upstairs. Downstairs we set thermostat at 74 and it says temperature is 72 while external thermometers say it is 65. In other words...cold.
4. In the evening, the opposite happens. We set it at 68. Downstairs the thermostat says 70 while external thermometers show 72-74. Upstairs is about the same. No matter what I do, I can't get it to cool more than that at night.
5. At night, I can hear the AC short-cycling. It kicks up every 90 seconds, and stays on for about a minute (max) before decreasing speed. Then 90 seconds later, kicks back up again. This seems way too often.
What the heck am I missing???? It's freezing during the day (below temp I set it at) and hot at night (above temp I set it at). And NEVER is the actual temperature in the house even close to what the thermostat says the temp is.
HELP!!! This was a huge investment and so far I'm more miserable than I was with our 25 year old unit and old ductwork that we just got rid of.
1. It was installed Monday, completely frozen up on Wednesday. It was above 80 degrees on the second floor Wednesday afternoon. Called technician out and he confirmed it had frozen. We were told adding a "vent" in the attic to return the chilled air somewhere into the system would fix it. (Apologies as to what exactly it was, as there was a significant language barrier). They installed the "vent" Thursday afternoon.
2. We have one Honeywell thermostat installed upstairs, and a second downstairs. Temperature on both thermostats can run as much as 6-8 degrees above actual temperature as noted by external thermometers placed nearby. i.e. thermostat says it's 86 degrees upstairs, but external thermometer placed right next to it shows 78 degrees. Within an inch of each other.
3. During the day we set our house at 74. Thermostats say temp upstairs is 85+, while external thermometer upstairs says temp is 69 upstairs. Downstairs we set thermostat at 74 and it says temperature is 72 while external thermometers say it is 65. In other words...cold.
4. In the evening, the opposite happens. We set it at 68. Downstairs the thermostat says 70 while external thermometers show 72-74. Upstairs is about the same. No matter what I do, I can't get it to cool more than that at night.
5. At night, I can hear the AC short-cycling. It kicks up every 90 seconds, and stays on for about a minute (max) before decreasing speed. Then 90 seconds later, kicks back up again. This seems way too often.
What the heck am I missing???? It's freezing during the day (below temp I set it at) and hot at night (above temp I set it at). And NEVER is the actual temperature in the house even close to what the thermostat says the temp is.
HELP!!! This was a huge investment and so far I'm more miserable than I was with our 25 year old unit and old ductwork that we just got rid of.
