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Artic Air (Mike) just potentially saved me....

2,737 Views | 8 Replies | Last: 11 yr ago by BCOBQ98
BrazosDog02
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About 12,000 bucks on a replacement system. Had the old one go on the fritz the other day and it would only run in the evening. I Had my service company of 10 years out, took a look at it, said it was a capacitor, replaced it...took 350 bucks...and left. Well, it didn't fix it. They came back out at 9pm and pretty much said "compressor is shot, I should really look into a new system just like it".

Well, My choices were to spend nearly 15k or 3k, and they couldnt even tell me why it failed. So...i started calling for second opinions. Mike Waters was the first one I called because of this site. He came out the next day and put in a new capacitor. I was skeptical about this since I just paid a lot and i swear to god he said "ive got them in the truck...tell you what...ill put them in...if it works...I won't charge you, how's that? You have nothing to lose, man."

He put them in...BOTH new capacitors. She fired right up.

My other company basically tried the most expensive capacitor first, offered to replace the other just in case but it would cost me about 120 bucks to do that. When the first one didnt do the trick...straight to the AC replacement.

I still got his parts and service call charge...I will be calling and paying in full. BTW...his cost for both capacitors was HALF what I was charged for the one.

So...the point is...give the man a call.

Artic Air.
281-855-1373

Im not saying its permanently fixed. It may have other un-related issues, its old, and I swear things happen after my old service company "checks" it out...but its running now and my stress level has dropped considerably.

Now I get to make the fun phone call to the original company. Glad I paid with CC.

[This message has been edited by BrazosDog02 (edited 7/16/2014 9:04p).]
htxag09
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Had them come out and check on my unit since it's over 12 years old. First person who ever came and didn't try to sale me something I didn't need!

There is a reason I always come to this site for references....
FtBendTxAg
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Good bull
DuncanAg
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Mike is awesome and loves his Ag customers because he says we are just good and honest folks and loves all the referrals. He's the definition of a good American small business..wife answers the phone, he makes the runs, and his brother works with him.
Gig-Em2003
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Big fan of Artic Air here. Mike is awesome and he loves working with Ags.
Propel Ag
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Ditto for Mike and Arctic Air. I trust him to the point that when I had everything serviced last time I just left a key under the mat and told him to do what he needed. Services the system and left me the invoice on the counter. Great dude!
Wiggletrace
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Mike put a new system in for us last summer and was almost $4k under other bids we have received.

He knows that when he takes good care of people, they will be repeat customers and give referrals. That's exactly what he gets out of treating me right.
SugarLandAg09
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inch05
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Had Mike come out yesterday and he was GREAT! Great company and people of integrity! Highly recommended! Wish I would used them for my original HVAC replacement!
BCOBQ98
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Lots of crooks out there just trying to sell folks entire new systems.

Capacitor recommendation if yours are older than about 5 years. Disclaimer first if you can't handle this don't do it. Shut off the power to your unit. Look at the caps and take down the numbers. Buy new ones. I have bought 3 in the past 5 years and all have been 20-30 bucks. Replace the old ones with the the new ones. Keep the old ones in case you have a problem in the future and you have a spare incase one goes out and can diagnose your problem.

I can't belive that any AC company worth anything wouldn't have 10-20 caps that they could throw on there to test if that was the problem. Even if the values aren't the same you can find one close enought to test if that is the problem.

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