What's going on with Whataburgers in town??

15,154 Views | 79 Replies | Last: 21 days ago by TwoTimeAg
Independence H-D
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JaxDad said:

I got stuck at the TP WB and after 25 minutes would have left but once you are in the drive through you cannot bail out. Freddies and Texas Burger for me


Don't you be giving away our secrets about Texas Burger in Wellborn. We'll fight you.
motherrunnersBCS
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Carters Burgers in Bryan.
KC_Ag14
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AG
MsDoubleD81 said:

Just did a drive thru @ Rock Prairie. There were 4 cars in front of me. From the time I pulled up, placed order and got my food, it was 5 minutes and 6 seconds. That included about 20 seconds to wait for the guy in front of me to hand stuff to his kids in the back seat!

And food was piping hot!!

Came here to defend the Rock Prairie location. The lone Whataburger bright spot in B/CS!
Hittag1492
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AG
BurnetAggie99 said:

Go to Freddy's it's better


Bad take as far as burgers. Everything is good though…
Hittag1492
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AG
I travel all over Texas and have for years. There has not been some big change. WB has never been fast at all. I have noticed the pricing going up, but that is everyone (Laynes in BCS went price crazy.)

Quality by location has always been a bit inconsistent-almost always due to speed. The locations that take forever always have worse food-always. WB has ti be hot/fresh or it is average at best.

Rock Prairie (and to a lesser extent the Texas Ave location) have always been pretty good-fast. Tower Point has always been the worst and the newest one on Wellborn is in between.

taxpreparer
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BrandoC said:

The one on Rock Praire is AWFUL! Never know if you will get everything you ordered and food does not taste of
Whaterburger of old times. Waiting takes forever and staff seems to just have walked off the street. The issue is the managers of restaurants now. They don't manage their restaurants anymore. Hire literally anybody and don't hammer down on training and run a tight ship. I guarantee most restaurants don't even do backgrounds checks on people anymore.


I managed local restaurants for ten years (75 - 85) and we never did background checks.

Edit to add: not WB
OnlyForNow
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Food handlers card…

Since when has this been a thing?

Wasnt in 1999
halibut sinclair
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What about you fast food freaks who frequent the 2 WB's in Bryan? We dont go very often, but the last couple of times we tried the one closest to downtown it was underwhelming at best.
Chrundle the Great
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AG
Both of them have their A-team shift crews and D/F without a ton of in between. D/F crew can occasionally do the job right but not well. A-team (especially the villa Maria location) makes whataburger like I remember it ~10+ years ago which is hard to come by.

It really amazes me how much inconsistency this franchise has especially the easy things, but when it's right it's still the best fast food imo. Maybe this is biased by nostalgia though.
JP76
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Pam @ RP is the best
Orlando Ayala Cant Read
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AG
I agree with the poster earlier that said Whataburger has been overrated for years. It was good, but not as good as some people make it out to be.

That said, I do eat there from time to time and it def has gone downhill in quality the last couple of years.

I'm basically down to 2 places on my burger rotation. Chimys and Burger Mojo and I'm happy with those two.

(Chimys especially is a very very underrated burger)
Uncle Bug
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Many visits to Rock Prairie WB. Not a single issue - they do great work!

I cringe at the long lines at Chik-Fil-A, Dutch Bros, and the TP WB. Resembles the senseless Starbucks lines from 10-15 years ago. I always think these folks just need alone time in their car because of a beat down they are taking at work or a family member is being an idiot. That would make more sense than pulling in there with things to do.
Aggie
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Uncle Bug said:


I cringe at the long lines at Chik-Fil-A, Dutch Bros, and the TP WB. Resembles the senseless Starbucks lines from 10-15 years ago. I always think these folks just need alone time in their car because of a beat down they are taking at work or a family member is being an idiot. That would make more sense than pulling in there with things to do.


I'll never understand long drive thru lines
I get out and go in probably 85%of the time.
I get a laugh when I see drive thru like at Chick-fil-A tower point stretching to the feeder road
Of course I also think Chick-fil-A is about the most overrated place imaginable
But how anyone can sit in their car for 20+ minutes in a drive thru for food outta a paper bag is well beyond me

AggiePhil
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AG
Aggie said:

Uncle Bug said:


I cringe at the long lines at Chik-Fil-A, Dutch Bros, and the TP WB. Resembles the senseless Starbucks lines from 10-15 years ago. I always think these folks just need alone time in their car because of a beat down they are taking at work or a family member is being an idiot. That would make more sense than pulling in there with things to do.


I'll never understand long drive thru lines
I get out and go in probably 85%of the time.
I get a laugh when I see drive thru like at Chick-fil-A tower point stretching to the feeder road
Of course I also think Chick-fil-A is about the most overrated place imaginable
But how anyone can sit in their car for 20+ minutes in a drive thru for food outta a paper bag is well beyond me



A lot of us aren't wearing shoes or maybe even pants.
Sweet Kitten Feet
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S
A chik fil a line to the feeder road will still move faster than a WB line 3 cars deep.
techno-ag
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AG
Sweet Kitten Feet said:

A chik fil a line to the feeder road will still move faster than a WB line 3 cars deep.
They've got it down to a science.
MsDoubleD81
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AG
Tower Point needs to utilize the 2 lanes. When order is taken, distribute using outside lane for some orders.

But I don't think they have enough staff to man it.
australopithecus robustus
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Chicken precooks and holds under the heat lamp decently well. Burgers are only good fresh, otherwise you get McDonald's quality out of a warmer.

Whataburger is agonizingly slow, but they have a competitive disadvantage to chick fila if they want a half way decent
product.

If you want freshly cooked food that's of good quality and can wait 5-10 minutes, it's Burger Mojo or Fuego.
Independence H-D
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The guy who threw his food back at the window after the third time getting it wrong was in the outside lane.
BurnetAggie99
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A Freddy's Steakburger is always hot & fresh. Also customer service is good & it's quick.
techno-ag
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AG
BurnetAggie99 said:

A Freddy's Steakburger is always hot & fresh. Also customer service is good & it's quick.
Big fan of 5 Guys too, but they're kinda expensive.
war hymn aggie
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AG
Reading the comments on this thread makes me think that Whataburger needs to change their name to Wait-A-Burger
Hornbeck
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motherrunnersBCS said:

Carters Burgers in Bryan.


Carter's in Bryan = Texas Burger in Wellborn. Same owners. Same great food, but we like Carter's a little better.
phatpat21
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As someone who has visited the RP location many times over the years, you cannot be any more wrong. I've never once had bad experience there. Breakfast or lunch, the people are always nice and friendly. The food is always great. I've been going there since 2005. They are the standard in BCS
there were skittles in there!
Stupe
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S
Aggie said:

Uncle Bug said:


I cringe at the long lines at Chik-Fil-A, Dutch Bros, and the TP WB. Resembles the senseless Starbucks lines from 10-15 years ago. I always think these folks just need alone time in their car because of a beat down they are taking at work or a family member is being an idiot. That would make more sense than pulling in there with things to do.


I'll never understand long drive thru lines
I get out and go in probably 85%of the time.
I get a laugh when I see drive thru like at Chick-fil-A tower point stretching to the feeder road
Of course I also think Chick-fil-A is about the most overrated place imaginable
But how anyone can sit in their car for 20+ minutes in a drive thru for food outta a paper bag is well beyond me


I don't think that I've ever sat in a Chic-fil-A line for 20 minutes no matter how long the line was.

I don't even let the line length play in my decision if I plan on going to one.
Slicer97
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motherrunnersBCS said:

Carters Burgers in Bryan.
Yep. Reminds me of what Whataburger used to taste like when I was a kid.

Thing about Whataburger is, if your town is big enough to have one, it's big enough that you don't have to look real hard to find a better burger place.
Vinewood_03
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Probably had the best Taquito in my life at the Texas Ave location in Bryan this morning. (The one next near downtown). Lady working the window provided great service as well.
Abbyag06
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Hubby and I ate at RP not long ago. I did not get what I ordered, I got what I assume they thought I wanted. TP has always gotten our order right, we just don't go at lunch during the week because its crazy busy. They are not the same as they were back in the day for sure.
ncarter92
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kevmiller said:

Overall it's gone downhill since they sold

But here later it the local locations have been awful
Slow as can be, orders wrong , awful

The Tower Point location by lowes specifically …

Yesterday saw two vehicles leave the drive thru because they were taking so long



This thread and post made the Washington Post today.
maroon barchetta
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MemphisAg1
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AG
Waiting at WB isn't a new thing. We called it Wait-a-burger when I was in school at A&M in the 80's.
TexasAggie_02
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AG
I found this just now, but it's paywalled, so I haven't read it.

https://www.washingtonpost.com/travel/2024/12/14/whataburger-locations-ownership-change-expansion/
doubledog
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MemphisAg1 said:

Waiting at WB isn't a new thing. We called it Wait-a-burger when I was in school at A&M in the 80's.
I blame the customers... Some people should never use a drive thru...
PS3D
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TexasAggie_02 said:

I found this just now, but it's paywalled, so I haven't read it.

https://www.washingtonpost.com/travel/2024/12/14/whataburger-locations-ownership-change-expansion/
Guys...use an archived link. Keeps it indefinitely, no paywalls, no clicks to WaPo, no scripts.

https://archive.is/3f8Te
woodometer
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AG
Burger House on College.
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