New Car Dealers "fees"

25,453 Views | 116 Replies | Last: 1 yr ago by ShinerBlonde
TChaney
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Has Allen Honda changed to a new and used car museum?

We contacted them this week on a vehicle online and over the phone. They are very eager to show off that one, and other cars, even sending videos of cars. The only thing I can't seem to get is an out the door price. Taking this thread's advice and looking out of town now.

It's sad when you hear "shop local" and support your community all the time...
halibut sinclair
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Charpie said:

And you can check the life of your own tires with a penny or nickel.


I read recently that a quarter is more accurate. If you can see the top of George's head, your tires are bad.
ElephantRider
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AG
TChaney said:

Has Allen Honda changed to a new and used car museum?

We contacted them this week on a vehicle online and over the phone. They are very eager to show off that one, and other cars, even sending videos of cars. The only thing I can't seem to get is an out the door price. Taking this thread's advice and looking out of town now.

It's sad when you hear "shop local" and support your community all the time...

They want you in the chair when they drop that extra $5k on you
MyNameIsJeff
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AG
OK, so who in the area doesn't play this game? Just looked at a used F150 in Tomball that has the following:

$595 Paint and Interior Protection
$599 Nano Shield (no clue what this is)
$595 PDR Protection
$795 Apex GPS
$399 POV Protection (no idea what this is either)

Sales rep has not responded after I asked these be removed. This crap is like 10% of the advertised sales price. How are people still letting these dealers pull this crap?
Hornbeck
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AG
Look further inside Houston. They will get away with whatever they think they can get away with.
AgAcGuy12
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AG
Tomball is the original Keating Dealership (Aggieland Chevy, Mercedes, Hyundai, CS Nissan, Port Lavaca etc) you're not getting out of there without some add on. Keating also owns the GPS company that they won't sell a vehicle without.

I've bought three vehicles from Henson in Madisonville (prior to them selling) and had good luck. Also bought a new truck from Joe Meyers after going to look at a used truck. Used truck had been smoked in and I said no deal, salesman felt terrible as he didn't know and tried to find me a similar used truck. I found a similar new truck listed in Austin for about $2,500 more than the used (but 9k off sticker), handed him a $20 bill and said thanks for being honest, go get lunch on me but the wife and I have to leave as we had prior obligations. We stopped to eat lunch and he starts blowing up my phone. I kindly text him that we were eating and I'd call him afterwards. When I called he said he and the manager had found a truck identical to the Austin one at another dealer (Tomball) and would match that Austin's price and transfer it in. It took about a week but he kept his word and I got a new truck for a hell of a deal as the Austin listing had every rebate known to man applied to it that I didn't qualify for. When I went to buy my next truck I called him but he's now selling Land Rovers.
There is a salesman at CS ford is still waiting on me to come back to sign papers on the truck I'm driving now (that I bought from Team) because he refused to take the GPS and a tire warranty off of the quote. This truck was the easiest buy I've ever made. I'd left CS Ford the evening before laughing at the salesman's brazenness and found an almost identical truck but it actually had two features I really wanted that the CS truck didn't (roof lights and bed lights). Clicked the link on Teams website to have a salesman contact me. About 30 minutes later (7:30am) I get a call, says yes truck is here. I said I've got xx for a trade in and I want $38,500, I'm willing to pay $61 for your truck, finance it for this long with this much down….he replies that all sounds fair to me, let me verify the numbers and I'll call you back. Calls me back about 8:05 and says "if your credit score is as good as you say it is it's a done deal". I went to pick it up around 3, he comes out and takes my keys and I go to finance. Thought it was going to be a fight in that office, guy hands me a sheet of paper and says would you like any of these options (gap, oil changes, ext warr) I say no thanks, so he says sign decline under them, then hands me the finance slip and it was a full 1.5% lower than any term I'd seen and he said your credit wasn't what you thought.

Bottom line is a vehicle is a tool and they don't make just one of them. I'd try Team, Bud Cross or Henson before I would ever walk into a Keating dealership.
ShinerBlonde
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AG
Just made the mistake of looking at the Nissan dealership today and had a similar experience to those on the thread. Went in to look at a vehicle listed on their page at $10,990. We test drive the car and they check our our trade in vehicle and we sit down and the first offer on paper they give us is $12,990 out the door with the trade in included had added $3,000 in dealer package stuff that was never mentioned or listed on their page to the $10,900 price. Told them no and they countered with $11,500 as their best offer and the guy from the back came out to shake our hands and tell us he would love to make a deal and he is upside down on the car and it was the best he could do. At that point we continued walking out the door. As we pull in our drive way they come back with a text of $10,000. We told them no. We will be going to Houston.
Esteban du Plantier
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AG
My last three cars were purchased in town. I specified what I wanted in all of them and they sourced them and when I showed up to take delivery, they added crap like mudflaps, first aid kits, gps tracker.

I tell them I'm not paying for any extra. I don't care if they remove it or leave it on the car, but I'm not paying.

You just have to be willing to walk away.
GrimesCoAg95
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AG
I just went to Dallas to buy a truck as the dealers in CS all do this junk. I think it started with Keating, but even Toyota was doing it. Negotiated a deal near Dallas with a drive out price. I told them if it was a penny more, then I was leaving. They said it would not be, and it wasn't.

I hate when dealers do this add on stuff. If you are buying Ford, go to Huntsville. Bill Fick doesn't do it either.
MyNameIsJeff
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AG
ShinerBlonde said:

Just made the mistake of looking at the Nissan dealership today and had a similar experience to those on the thread. Went in to look at a vehicle listed on their page at $10,990. We test drive the car and they check our our trade in vehicle and we sit down and the first offer on paper they give us is $12,990 out the door with the trade in included had added $3,000 in dealer package stuff that was never mentioned or listed on their page to the $10,900 price. Told them no and they countered with $11,500 as their best offer and the guy from the back came out to shake our hands and tell us he would love to make a deal and he is upside down on the car and it was the best he could do. At that point we continued walking out the door. As we pull in our drive way they come back with a text of $10,000. We told them no. We will be going to Houston.
Good for holding your ground. Maybe they'll quit if enough people call them on their BS.

I've bought two vehicles in the last month. Some of the crap I heard from dealers is ridiculous. My favorite was a salesman in Austin telling me they wouldn't let numbers ruin a deal. Well, they got beat by $11,000 by a dealer in Houston. I enjoyed responding to the sales manager's email the next day when he asked what they could've done to get my business.
philothea
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I had a good experience in town at College Station Ford on an ordered truck (not buying off the lot). They were the only Ford dealer close that would promise no add ons for a special order. I did remind the salesperson multiple times about this during the wait (which was 13 months, Maverick was very popular order fall of 2022.)

Truck came in, process was seamless really. They gave me a great deal on my trade (was going to take it somewhere else if they didn't, first offer was fair, they beat Carvana and Carmax plus I saved on the taxes).

They offered various packages which I declined and wrote a check and out the door.

I really do like my little hybrid truck, especially the 50+ mpg I get around town.
ShinerBlonde
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AG
The Nissan dealership called my husband a few days later to check in to see if there was anything else we were interested in. He told them we will never trust them again after they pulled the $3,000 in add ons to a $10,990 advertised price.

Now we dealing with a Houston dealership that added $495 on their list price and we asked what for the sales guy told my husband it was for "an oil change and reconditioning". We told him that was no where on their website and he said it's part of the price and non-negotiable. We sent him a screenshot of where we entered an offer from their website form on their page which includes the sale price, tt&l and our trade in and no mention of $495. He didn't reply. It is so frustrating.
 
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