I noticed MetroNet digging in our neighborhood today, I can't wait to ditch SL
First Down and Twelve said:
Post back when they tell you about "our policy" (that they have yet to provide me a written copy of, or of any documentation that I agreed to that "policy") that requires them to charge you for another full billing period if you gave them notice any less than a complete 30 days advance notice of cancellation.
farmerJohnny said:
I got my internet bill $20 bump today.
I hate Suddenlink with a passion. Did anyone get their "lifetime price guarantee"? I am not seeing that advertised anymore, but I am willing to pay a little more as long as I know that the bill is not going up randomly every few months.
I don't believe it is fiber. When I looked 50mbps was the only plan offered for my address.histag10 said:
If it's Frontier fiber, that is the way to go
Your best bet may be Suddenlink. You should be able to get a good rate as a new customer and can switch once Frontier is available there. Suddenlink's internet service is adequate, it's just that their billing practices suck but your rate should be OK for the first year.aggie-1997 said:
I am in the process of moving into a house in Castlegate. Does anyone know what the current internet provider options are? I believe Suddenlink and Frontier are offered there. Was wondering if there were any others and if so who is the recommended company.
I've had multiple clients that tried to drop the bundle because they didn't use the VoIP and Suddenlink wanted more money than for the bundle. All continued to "subscribe to the bundle" by not using it all and, in some cases, unplugging the VOIP modem.halibut sinclair said:
We are considering dumping our Suddenlink bundle and just keeping internet until Metronet is ready in our area. We have the VoIP landine which we never use. Does anyone know if they have to come out to the house to remove that?
Residential Services Agreement | SuddenlinkFirst Down and Twelve said:
Post back when they tell you about "our policy" (that they have yet to provide me a written copy of, or of any documentation that I agreed to that "policy") that requires them to charge you for another full billing period if you gave them notice any less than a complete 30 days advance notice of cancellation.
Quote:
Monthly Subscriptions: Your monthly subscription begins either on or the first day following your installation date and automatically renews thereafter on a monthly basis beginning on the first day of the next billing period assigned to you until cancelled by you. The monthly service charge(s) will be billed at the beginning of your assigned billing period and each month thereafter unless and until you cancel your Service(s).
You may cancel Service(s) up to the last day of the billing period prior to the service period that you wish to cancel, and the cancellation will be effective at the end of the then-current billing period. Any request for cancellation after the commencement of a service period will be effective at the end of the then-current service period, provided, however, that West Virginia Video customers may select an earlier cancellation date in accordance with applicable law. Access to the Services will, if possible, continue to be provided at the location ordered or, if you move, to your new location if in a Suddenlink-served area (subject to any installation charges).
Love it. It is like $67 with taxes.JP76 said:
How are you liking you tube tv ?
Are there additional taxes and fees each month or is the total bill $64.99 ?
AgFan247 said:
I got a mailer for Metronet that 1 Gig service is now available in my area of town, anyone using them comment on the service?
foo00 said:
YMMV but 6 months free sure sounds like they're starting to feel the pinch of competition..
Wow, when I tried last November the best they could bring me down to was $75/mo for 400mbps. We will probably be the last street in our neighborhood to get fiber since we're at the end...but I may have to try this. Glad they're finally feeling it. Serves them right for being so greedy with their prices all those years.foo00 said:
Got to finally cancel SL today. Was so worth the 25min phone call..
FYI for those that are getting Frontier/Metronet and/or want to try to play a game of chicken with the Retention Department. There was nothing they could do to keep me so after about 5 levels of offers and "no, not interested" they'd tried to offer 400mbps service for $24.99/month (or gig for $34.99) guaranteed for 2yrs -plus- refund an old $60 service charge -plus- give me 6 months of free service. YMMV but 6 months free sure sounds like they're starting to feel the pinch of competition..