Has anyone ever used this company? We currently have them for our wireless internet and home phone.
They're are by far the worst company I have ever dealt with. We've tried cancelling service and they claim they put the information for it and we continue to get bills. We initially wanted unlimited long distance, made that very clear to them. Then the $400+ bill came in.
When you call, getting a supervisor on the phone is literally impossible. They put you on hold and never return. We've called about our bill and they submit paper work to be approved so that charges are taken care of. Then a bill comes in with late fees.
Tonight makes the 3rd time we have contacted their corporate office.
This company is a complete and total nightmare!
They're are by far the worst company I have ever dealt with. We've tried cancelling service and they claim they put the information for it and we continue to get bills. We initially wanted unlimited long distance, made that very clear to them. Then the $400+ bill came in.
When you call, getting a supervisor on the phone is literally impossible. They put you on hold and never return. We've called about our bill and they submit paper work to be approved so that charges are taken care of. Then a bill comes in with late fees.
Tonight makes the 3rd time we have contacted their corporate office.
This company is a complete and total nightmare!