TarponChaser said:

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roycoy82 said:

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Support local tire shops. I've had the national shops give me that song and dance multiple times. They also tend to take waaaayy longer.

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Other than the cheap, sketchy Mexican tire shops I don't think I've seen a "local" tire shop in the last 30 years.

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We have a locally owned Goodyear that I have given a lot of repeat business to. The Firestone shop nearby sucks, however. The killer for me was when I saw their tech trying to put an impact socket on the faux lugnuts on my plastic hubcaps.

**** Discount Tire.

They are criminals.

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I fully understand the liability concerns. I also contend that it's my tire and my vehicle and they should just simply have done as we requested.

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It sounds to me like you don't understand. It's your tire and your vehicle, so you could fix it yourself. Don't ask someone else to incur responsibility and liability if they deem it unfit for the road.

ETA: take it to the Automotive Board!

raidernarizona said:

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Quote:

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I fully understand the liability concerns. I also contend that it's my tire and my vehicle and they should just simply have done as we requested.

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It sounds to me like you don't understand. It's your tire and your vehicle, so you could fix it yourself. Don't ask someone else to incur responsibility and liability if they deem it unfit for the road.

ETA: take it to the Automotive Board!

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He did, and it didn't do well there, either.

I had to wander over there just to see and there is this gem.

"Have you called Liam Neeson yet? He has a particular set of skills that you may be interested in......"

RealTalk said:

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Is OP gonna come back?

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Man, sure looks like y'all had quite the time while I was catching up on chores! Guess I pissed off the DT Homers... Some of y'all sure put a lot of stock in them.

Since some of y'all are anxiously awaiting my response, I'll oblige you...

The fact remains that I've had plenty of issues with DT (multiple stores in multiple cities over the last twenty years):

• failing to honor certificates and then trying to sell me certificates on the next set
• failing to honor certificates because I had dirt and mud on my tires and truck
• saying a tire is ruined but not willing to show me the damage
• trying to sell me larger-than-stock tires for my truck because "dude, I'm telling ya, they just look better" even after I said I wasn't interested
• saying a patch is improper because it was patched by another tire repair shop
• selling me a complete set of TPMS sensors that all failed within a year (no warranty) and then trying to sell me new ones that NOW come with a warranty at full price
• telling me they couldn't prorate a 55,000-mile tire that only had 20,000 miles on it because it measured under 4/32" of tread on the shoulder (not in the middle)
• taking phone calls and trying to make a sale to someone who didn't bother getting off their ass to come to the store while I'm standing at the counter with payment in hand
• giving me their "best bottom dollar price" only to offer to go lower after I say "thanks" and head for the door
• charging me the $2.50 disposal fee per tire even though I kept all four tires (fee is no longer State mandated, BTW)
• and now not allowing my wife to leave the store in her vehicle in the same condition as when she drove in without committing to buy a new tire from them.

Liability may dictate they're responsible for my safety. I say they "no thanks!" I'm skeptical that they even have my safety in mind. It's always all about the money. In my opinion, my wife should have had the freedom to leave in her car in the condition in which she arrived. If not being allowed to leave isn't akin to being held hostage, I don't know what is. Imagine if you went to a brake shop to get a quote on replacement and they told you that you couldn't leave after they looked at it, even though it worked when you got there. Or if you went to get your car inspected and they told you it wouldn't pass and that you couldn't leave until you let them fix it. No second opinion. No chance to work on it yourself. It's our car now!

Either way...good on them for sticking to their policy. I expect my employees to follow the rules as well. And good on y'all that agree with that policy to continue shopping there. We'll take our business elsewhere.

And for whoever was the rancher, I'm a farmer/rancher also, and work in the landfill business to boot. I'm no stranger to repairing and replacing tires of all kinds.

Flame away...

So, why have you kept going back to DT for the last twenty years if you hate them so much?

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• failing to honor certificates and then trying to sell me certificates on the next set
• Can you elaborate more on this? Several things can void the certs and they're usually spelled out and pretty straightforward
• failing to honor certificates because I had dirt and mud on my tires and truck
• This sounds like total BS. Care to elaborate?
• saying a tire is ruined but not willing to show me the damage
• trying to sell me larger-than-stock tires for my truck because "dude, I'm telling ya, they just look better" even after I said I wasn't interested
• Is this really that upsetting? Most people with trucks purchase larger than OEM tires, especially on 4x4s.
• saying a patch is improper because it was patched by another tire repair shop
• How many patches have you seen fail? Several plug type repairs (not a plug and a patch) will fail. They can also lead to tread separation, something I saw occur on several occasions
• selling me a complete set of TPMS sensors that all failed within a year (no warranty) and then trying to sell me new ones that NOW come with a warranty at full price
• What was wrong with your TPMS sensors to begin with? You don't normally have to replace the sensors unless you're injecting a whole lot of moisture/fix a flat in there
• telling me they couldn't prorate a 55,000-mile tire that only had 20,000 miles on it because it measured under 4/32" of tread on the shoulder (not in the middle)
• Was the cause of the tread wear mechanical? Sounds like you had an alignment problem
• taking phone calls and trying to make a sale to someone who didn't bother getting off their ass to come to the store while I'm standing at the counter with payment in hand
• I'll agree with this point - I am not a fan of this and never have been. The goal behind this is customer service, despite trading someone satisfied with another being frustrated
• giving me their "best bottom dollar price" only to offer to go lower after I say "thanks" and head for the door
• That is called haggling and it goes both ways...
• charging me the $2.50 disposal fee per tire even though I kept all four tires (fee is no longer State mandated, BTW)
• The disposal fee is a fixed cost on the invoice when you purchase 4 new tires. It automatically includes this on the invoice and not very many people want to take their tires with them. I made this mistake before and we quickly corrected it. I highly doubt anyone is trying to shaft you for $10
• and now not allowing my wife to leave the store in her vehicle in the same condition as when she drove in without committing to buy a new tire from them.
• I am sorry you still think this....

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mwlkr said:

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So, why have you kept going back to DT for the last twenty years if you hate them so much?

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So I could eventually post about it on TexAgs and get you girls all riled up.

Todd 02 said:

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mwlkr said:

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So, why have you kept going back to DT for the last twenty years if you hate them so much?

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So I could eventually post about it on TexAgs and get you girls all riled up.

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Calling people girls isn't the insult you think it is.

Todd 02 said:

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RealTalk said:

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Is OP gonna come back?

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Man, sure looks like y'all had quite the time while I was catching up on chores! Guess I pissed off the DT Homers... Some of y'all sure put a lot of stock in them.

Since some of y'all are anxiously awaiting my response, I'll oblige you...

The fact remains that I've had plenty of issues with DT (multiple stores in multiple cities over the last twenty years):

• failing to honor certificates and then trying to sell me certificates on the next set
• failing to honor certificates because I had dirt and mud on my tires and truck
• saying a tire is ruined but not willing to show me the damage
• trying to sell me larger-than-stock tires for my truck because "dude, I'm telling ya, they just look better" even after I said I wasn't interested
• saying a patch is improper because it was patched by another tire repair shop
• selling me a complete set of TPMS sensors that all failed within a year (no warranty) and then trying to sell me new ones that NOW come with a warranty at full price
• telling me they couldn't prorate a 55,000-mile tire that only had 20,000 miles on it because it measured under 4/32" of tread on the shoulder (not in the middle)
• taking phone calls and trying to make a sale to someone who didn't bother getting off their ass to come to the store while I'm standing at the counter with payment in hand
• giving me their "best bottom dollar price" only to offer to go lower after I say "thanks" and head for the door
• charging me the $2.50 disposal fee per tire even though I kept all four tires (fee is no longer State mandated, BTW)
• and now not allowing my wife to leave the store in her vehicle in the same condition as when she drove in without committing to buy a new tire from them.

Liability may dictate they're responsible for my safety. I say they "no thanks!" I'm skeptical that they even have my safety in mind. It's always all about the money. In my opinion, my wife should have had the freedom to leave in her car in the condition in which she arrived. If not being allowed to leave isn't akin to being held hostage, I don't know what is. Imagine if you went to a brake shop to get a quote on replacement and they told you that you couldn't leave after they looked at it, even though it worked when you got there. Or if you went to get your car inspected and they told you it wouldn't pass and that you couldn't leave until you let them fix it. No second opinion. No chance to work on it yourself. It's our car now!

Either way...good on them for sticking to their policy. I expect my employees to follow the rules as well. And good on y'all that agree with that policy to continue shopping there. We'll take our business elsewhere.

And for whoever was the rancher, I'm a farmer/rancher also, and work in the landfill business to boot. I'm no stranger to repairing and replacing tires of all kinds.

Flame away...

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Did you berate your wife about going to DT with all these bullet points when you got home?

mwlkr said:

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So, why have you kept going back to DT for the last twenty years if you hate them so much?

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Stockholm syndrome :p

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Did you berate your wife about going to DT with all these bullet points when you got home?

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Of course, in between spanking her on the ass and sending her back to the kitchen.



What else you got?

I bet it was exciting for you spanking her when she's wearing your pants!

sunchaser said:

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I bet it was exciting for you spanking her when she's wearing your pants!

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I dunno. Ask your wife if she thinks it excites me when spanking her when she's wearing your pants.

Todd 02 said:

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RealTalk said:

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Is OP gonna come back?

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Man, sure looks like y'all had quite the time while I was catching up on chores! Guess I pissed off the DT Homers... Some of y'all sure put a lot of stock in them.

Since some of y'all are anxiously awaiting my response, I'll oblige you...

The fact remains that I've had plenty of issues with DT (multiple stores in multiple cities over the last twenty years):

• failing to honor certificates and then trying to sell me certificates on the next set
• failing to honor certificates because I had dirt and mud on my tires and truck
• saying a tire is ruined but not willing to show me the damage
• trying to sell me larger-than-stock tires for my truck because "dude, I'm telling ya, they just look better" even after I said I wasn't interested
• saying a patch is improper because it was patched by another tire repair shop
• selling me a complete set of TPMS sensors that all failed within a year (no warranty) and then trying to sell me new ones that NOW come with a warranty at full price
• telling me they couldn't prorate a 55,000-mile tire that only had 20,000 miles on it because it measured under 4/32" of tread on the shoulder (not in the middle)
• taking phone calls and trying to make a sale to someone who didn't bother getting off their ass to come to the store while I'm standing at the counter with payment in hand
• giving me their "best bottom dollar price" only to offer to go lower after I say "thanks" and head for the door
• charging me the $2.50 disposal fee per tire even though I kept all four tires (fee is no longer State mandated, BTW)
• and now not allowing my wife to leave the store in her vehicle in the same condition as when she drove in without committing to buy a new tire from them.

Liability may dictate they're responsible for my safety. I say they "no thanks!" I'm skeptical that they even have my safety in mind. It's always all about the money. In my opinion, my wife should have had the freedom to leave in her car in the condition in which she arrived. If not being allowed to leave isn't akin to being held hostage, I don't know what is. Imagine if you went to a brake shop to get a quote on replacement and they told you that you couldn't leave after they looked at it, even though it worked when you got there. Or if you went to get your car inspected and they told you it wouldn't pass and that you couldn't leave until you let them fix it. No second opinion. No chance to work on it yourself. It's our car now!

Either way...good on them for sticking to their policy. I expect my employees to follow the rules as well. And good on y'all that agree with that policy to continue shopping there. We'll take our business elsewhere.

And for whoever was the rancher, I'm a farmer/rancher also, and work in the landfill business to boot. I'm no stranger to repairing and replacing tires of all kinds.

Flame away...

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So either this is all complete bull**** or you're a complete idiot to keep going back.

" So either this is all complete bull**** or you're a complete idiot to keep going back. "

I gotta admit, there is some truth to this.

In all honesty...I try DT a while, I have an issue and take a break to try another place. After a couple years, I try another DT store, eventually have an issue and take a break. Move to a new town and give another DT store a chance, have an issue and take a break. I mentioned that I go through a lot of tires. Living in mesquite country, working in the landfill business, and driving a lot of highway miles will do that to a guy. Just lucky I guess.

I quit the local stores here in Lubbock several years ago. (OMG!!! He's from Lubbock. Now we know why he's *****y and the local DT stores suck!!! Whatever...) The wife took a chance on DT because our usual tire shop was going to have her put the spare on and leave the rim with them. The irony...right?

Then again, maybe it's all a ruse??? It sure is fun to get the TA mob all wrapped around the axle every now and again.

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In all honesty...I try DT a while, I have an issue and take a break to try another place.

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Yes - we all know you do

ttha_aggie_09 said:

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Quote:

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In all honesty...I try DT a while, I have an issue and take a break to try another place.

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Yes - we all know you do

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Hmm...could be.

Then again, I bet we aren't all that different. It's kinda like trusting an oil change shop because they're the "professionals". Then one day you get burned. Now you either do it yourself or worry every time you pull in for a change whether they're gonna ruin your car???

But hey...at least I never worked for Discount Tire!

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But hey...at least I never worked for Discount Tire!

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It was a hell of a job in college and high school, despite dealing with grumpy ole cuss's like yourself

Todd 02 said:

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mwlkr said:

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So, why have you kept going back to DT for the last twenty years if you hate them so much?

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So I could eventually post about it on TexAgs and get you girls all riled up.

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I completely missed the horrible legal opinions earlier in this thread. Wow. Didn't know y'all were lawyers.

One of the best threads in a long time.

Thank you Outdoor Board!

Todd 02 said:

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In all honesty...I try DT a while, I have an issue and take a break to try another place. After a couple years, I try another DT store, eventually have an issue and take a break. Move to a new town and give another DT store a chance, have an issue and take a break. I mentioned that I go through a lot of tires. Living in mesquite country, working in the landfill business, and driving a lot of highway miles will do that to a guy. Just lucky I guess.

I quit the local stores here in Lubbock several years ago. (OMG!!! He's from Lubbock. Now we know why he's *****y and the local DT stores suck!!! Whatever...) The wife took a chance on DT because our usual tire shop was going to have her put the spare on and leave the rim with them. The irony...right?

Then again, maybe it's all a ruse??? It sure is fun to get the TA mob all wrapped around the axle every now and again.

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So you repeatedly have worse experiences every other place you go? Not surprised with the drama queen antics saying your wife was held hostage.

Not only did they hold her hostage, but they even made her don a uniform and work the tire pressure check line full of idiots that drive to DT when it gets cold and their TPMS warning light comes on.

She seemed to enjoy it though.