So I've had the Yeti Hopper Backflip 24 for a couple years and loved it. Somehow the zipper got screwed up and the teeth were all janky so it would close up properly. Filed a warranty claim and within 24 hours got an email with the warranty paperwork and a prepaid shipping label to send it back. 10 days later I've now received a brand new Yeti Hopper Backflip 24.
I know people bag on Yeti as overpriced or whatever but I've had nothing but good experiences with their stuff and thought it warranted a shout out for them standing behind a product and replacing it.
I know people bag on Yeti as overpriced or whatever but I've had nothing but good experiences with their stuff and thought it warranted a shout out for them standing behind a product and replacing it.