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Tell me about SimpliSafe alarms

4,391 Views | 31 Replies | Last: 7 yr ago by The Wonderer
aggiefan2002
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Looks pretty great from this end. What am I missing?
'03ag
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We have it and like it a lot. Someone on the home improvement board posted simething about their network security not being that great. So I guess look into that. We've moved it from one house to another with ease.
FatZilla
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Had them for years. Works great. Putting them on my second house this week. Also AMEX is running a $100 rebate on $400 if you buy from the simplisafe website i think still. They just came out with their new Simplisafe 2 system, which is what I am putting on the new house.
The Wonderer
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Have had it for two years in my apartment. Love it so much, I bought my mom a system for her new house.
MisterShipWreck
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I was considering this a while back, but read some negative reviews of it going off all the time for many people. Good to hear some positive results. Maybe I will reconsider....
The Wonderer
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MisterShipWreck said:

I was considering this a while back, but read some negative reviews of it going off all the time for many people. Good to hear some positive results. Maybe I will reconsider....
I had a small period of issues that I traced to a dying battery in a smoke detector. I just took the detector off the system.
redass1876
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FatZilla said:

Had them for years. Works great. Putting them on my second house this week. Also AMEX is running a $100 rebate on $400 if you buy from the simplisafe website i think still. They just came out with their new Simplisafe 2 system, which is what I am putting on the new house.


They screwed up my order and my 100 AMEX promo expired
CanyonAg77
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Not to argue the politics of it, but just to inform you:

https://thinkprogress.org/simplisafe-cuts-ties-with-the-nra-524c33be3544/
Quote:

SimpliSafe, which gives NRA members two months of free monitoring with a purchase of any new home security system, informed ThinkProgress of its decision in an email Friday morning.

"We have discontinued our existing relationship with the NRA," wrote Cassie Kling, a SimpliSafe spokesperson.


up-n-aTm
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rich1
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https://www.forbes.com/sites/thomasbrewster/2016/02/17/simplisafe-alarm-attacks/#777d623a3b00
The Wonderer
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rich1 said:

https://www.forbes.com/sites/thomasbrewster/2016/02/17/simplisafe-alarm-attacks/#777d623a3b00

One of the biggest safeguards:

Quote:

She also pointed out that customers are notified every time someone disarms an alarm, so customers should notice when something was amiss even if not checking logs, whilst PINs could be changed from the SimpliSafe smartphone app.


I get a text every time the alarm is (de)activated or triggered.
rich1
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https://www.securitysales.com/fire-intrusion/simplisafe_diy_security_system_investigation_yields_disturbing_results/
FatZilla
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rich1 said:

https://www.securitysales.com/fire-intrusion/simplisafe_diy_security_system_investigation_yields_disturbing_results/
All moot on the new Simplisafe 2 systems and even then, the crap they mention is not what your run of the mill thief is gong to do. Plus his main point about the base station is idiotic at best. You don't have to leave the thing sitting out, mine is upstairs in a bedroom with the sound and lights disabled. Its wireless for a reason. They also have glass break sensors, motion sensors etc. All trigger the alarm immediately when set off when armed.


Same with the forbes article, the new system is encrypted and in constant contact while armed. The new system really did a good job of fixing the minor flaws of the old system.
aggielostinETX
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FatZilla said:

rich1 said:

https://www.securitysales.com/fire-intrusion/simplisafe_diy_security_system_investigation_yields_disturbing_results/
All moot on the new Simplisafe 2 systems and even then, the crap they mention is not what your run of the mill thief is gong to do. Plus his main point about the base station is idiotic at best. You don't have to leave the thing sitting out, mine is upstairs in a bedroom with the sound and lights disabled. Its wireless for a reason. They also have glass break sensors, motion sensors etc. All trigger the alarm immediately when set off when armed.


Same with the forbes article, the new system is encrypted and in constant contact while armed. The new system really did a good job of fixing the minor flaws of the old system.
I work in technical security.

That article is a hit piece by the likes of ADT/etc.(just look at the main page of the site). YOU DIDNT FOLLOW OUR RULES! Well, your rules are dumb and you use phones lines...

Simplisafe is the best thing going right now and these guys are pissed.

ETA: I've also got my fence boards facing the right way, good locks, nest, ring, a dog and a gun. Use layers.
chrisfield
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I've also heard good things.
Vivificus
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I installed a simple safe system a few months ago. Been happy with it so far. Simple set up, and can be very simple or very complex depending on what you want to do.

I have their security camera that I have yet to use because of my slow rural internet. If anyone is interested in it, it's new in box and never used, just sitting on the shelf.
Viv
The Wonderer
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Vivificus said:

I installed a simple safe system a few months ago. Been happy with it so far. Simple set up, and can be very simple or very complex depending on what you want to do.

I have their security camera that I have yet to use because of my slow rural internet. If anyone is interested in it, it's new in box and never used, just sitting on the shelf.
Interested.
redass1876
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Curious how often you have to change batteries in all the senors? About annual like a smoke detector?
'03ag
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The Wonderer said:

Vivificus said:

I installed a simple safe system a few months ago. Been happy with it so far. Simple set up, and can be very simple or very complex depending on what you want to do.

I have their security camera that I have yet to use because of my slow rural internet. If anyone is interested in it, it's new in box and never used, just sitting on the shelf.
Interested.
also interested
Vivificus
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They claim 5 years I think. If I recall correctly they are CR123 batteries
Viv
FatZilla
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Vivificus said:

They claim 5 years I think. If I recall correctly they are CR123 batteries
Im on 4 years right now with mine. The only batteries I change are the keypad every few months.
'03ag
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redass1876 said:

Curious how often you have to change batteries in all the senors? About annual like a smoke detector?
We've had the system for nearly 3 years now and I can only remember changing one or two sensor batteries, and that was after a move where they sat in boxes for a while. If memory serves, the keypad units need new batteries about every 6 months.
aggielostinETX
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They tell you when they go out.
HarleySpoon
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Had one at my small office for three years now....very pleased with all aspects.
Vivificus
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'03Ag if your still interested in the camera shoot me a text at 2eight1 6five9 55nine1
redass1876
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redass1876 said:

FatZilla said:

Had them for years. Works great. Putting them on my second house this week. Also AMEX is running a $100 rebate on $400 if you buy from the simplisafe website i think still. They just came out with their new Simplisafe 2 system, which is what I am putting on the new house.


They screwed up my order and my 100 AMEX promo expired
They FINALLY called me today about my "pending" order from 2/28 and basically just tried to convince me to buy without my $100 off $400 purchase promo. They wouldn't discount the system on their end to match what the price should have been despite it being their error

They also removed my bad review from their facebook page and blocked me from commenting on their posts after leaving a bad review there. Nothing vulgar, just shady business practices of scrubbing anything bad.

My recommendation is to avoid them based solely on their customer service.
aggielostinETX
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Not kewl.
I may go give them a bad review and threaten to cancel just bc if that. PM me your name if you don't mind me referencing you when I call them.
Return to Glory
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Is this system for residential only or can it also be used in a commercial building?
redass1876
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Stars aren't active right now but can email me at username at gmail for my name
Aggietaco
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FYI, Abode is another option similar to simplisafe and Nest/Google have an alarm offering now as well.

I'm leaning towards Abode to ditch my $50/mo monitoring of my current system.

www.goabode.com
ToHntortoFsh
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We have used them at our office for about 2 yrs now and I do not have any complaints. Two factors I really like about the system:
1. Theres an option to get a text message when a sensor is triggered, I've got it on a door to our warehouse. It sends me a text that a doors been opened and I can look at our camera on my phone to see who's in there.

2. The smoke alarms, which in my opinion is the best feature, will dispatch someone to your residence when triggered. If a fire occurs at night the FD will arrive much sooner than if a passerby has to notice the smoke/fire then call 911.

"America is a nation that can be defined in a single word:

Asufutimaehaehfutbw"
BCO07
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Do you have the opportunity to cancel the fd dispatch?
The Wonderer
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BCO07 said:

Do you have the opportunity to cancel the fd dispatch?
Yes, the central monitoring station will call you before launching the assets. If they don't reach you, they send the assets automatically.
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