So I built a new office and ATT only offers VOIP phone service. They told me I could not get analog. I am needing new phones that work with 2 lines and Att voip. Where do i purchase these phones and how so I know they work with att voip?

Aggie Hunter said:

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So I built a new office and ATT only offers VOIP phone service. They told me I could not get analog. I am needing new phones that work with 2 lines and Att voip. Where do i purchase these phones and how so I know they work with att voip?

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Did you already sign with ATT?

As far as I am aware, ATT offers ATT Office at Hand, which is just RingCentral re-branded. I would strongly recommend not signing up with ATT, but going through a RingCentral partner or directly with RingCentral. Going through ATT means you have to call them for support... which is just going to add stress to your life.

If you purchased phone lines or SIP from ATT, then you would need a phone system or multi-line phone that could support these lines.

I'm sorry, but the term "VOIP" can mean so many things.

Yes unfortunately i have already signed up with att for two lines. A primary and then a roll over number. I am just curious where i purchase the phones that i will need to use because my understanding is not all phones will work with this setup.

Aggie Hunter said:

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Yes unfortunately i have already signed up with att for two lines. A primary and then a roll over number. I am just curious where i purchase the phones that i will need to use because my understanding is not all phones will work with this setup.

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You need either a multi-line phone or a phone system that connects to at least 2 lines. You can buy multi-line phones from office depot or off of amazon, but you would need to find a local vendor for a phone system.

Comes down to whether you need auto-attendant, multiple voicemails, or multiple extensions. Multi-line phones are extremely basic in their available features. A phone system will provide all the features you need.

If you signed the contract but nothing has been delivered or services hasn't been installed, you should still be able to get out of that contract. If you only need 2 phones/extensions, you should just go with a UCaaS provider like RingCentral, Zoom Phone, etc. There are some cheap ones out there, but I only deal with the leaders in Gartner's Magic Quadrant. This would actually cost you a similar amount, and would provide IMMENSELY more features and functionality.