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Why does Workday suck so much?

5,928 Views | 16 Replies | Last: 10 mo ago by infinity ag
infinity ag
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I have been applying a lot lately and whenever the link takes me to workday, my heart sinks. That means just for 1 job application, I have to go through the hassle of creating a new account with password and upload resume, fix the bad read of the resume by the system, and answer the stupid demographic questions and submit.

Why not just have ONE account on workday and you can use the information to apply to ALL jobs that show up on Workday from any company?

It is not hard, I work in high tech, it is the easiest and most obvious use case.

I first used Workday many years ago and then I thought they were just starting out. Now I see that nothing has changed. Why do so many companies use this POS software??

The other godawful one is Taleo. I haven't seen much of that lately though. Taleo used to shudder and shake every time you uploaded anything.
Milwaukees Best Light
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AG
Make is easier to flood the hiring company with resumes, then complain about your resume not getting seen or doesn't make it through the filters. Pick your poison.
aggie_wes
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AG
Would you rather use workday or get paid $1million dollars
Shumba
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AG
Maybe you should update your resume so that it parses better when you upload it to Workday? I'd suggest creating a text file resume that you can use when uploading to any ATS. As someone who works in Workday daily (I'm a Workday analyst), I can tell you it's much better than the competition (SuccessFactors, PeopleSoft, UKG), but the applicant tracking side is a work in progress. The HCM side is why companies keep rolling onto it.
Ezra Brooks
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AG
infinity ag said:

Why not just have ONE account on workday and you can use the information to apply to ALL jobs that show up on Workday from any company?
It's a good thought, but you're asking companies to share data here - and they aren't going to do that.

I've seen some ATS's that will pull from your LinkedIn profile, which is about as close to what you are suggesting as anything.

I've worked in the HR space for 20+ years in O&G and have yet to see a well implemented ATS...that's mostly driven by bad design and poor data on the ERP side of the system.

As a candidate a couple of years ago, I thought WorkDay was one of the better to apply into.

There's literally 100's of companies offering and ATS platform, but Workday, Taleo, ADP, iCims dominate that space.
infinity ag
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Ezra Brooks said:

infinity ag said:

Why not just have ONE account on workday and you can use the information to apply to ALL jobs that show up on Workday from any company?
It's a good thought, but you're asking companies to share data here - and they aren't going to do that.

I've seen some ATS's that will pull from your LinkedIn profile, which is about as close to what you are suggesting as anything.

I've worked in the HR space for 20+ years in O&G and have yet to see a well implemented ATS...that's mostly driven by bad design and poor data on the ERP side of the system.

As a candidate a couple of years ago, I thought WorkDay was one of the better to apply into.

There's literally 100's of companies offering and ATS platform, but Workday, Taleo, ADP, iCims dominate that space.

How is this sharing of data?
The candidate has ONE account and they answer all usual questions like gender, race etc. Like CommonApp for college admissions.
Each company has their own account where they post jobs. Now if I want to apply to a job with Company A, I log in to my account and apply and my information is transferred to Company A.

Then Company B has a job that I want to apply to. So I log into the same personal account and apply to Company B's job and my information is transferred to B.

Simple. I am a Software Product Manager and this seems like the most intuitive thing to do. Why do they make me create multiple accounts on workday, each associated with a different company that hold the same information? If I am applying to 100 in 100 companies and all are on Workday, I need to create 100 accounts. So why not simplify by making the user create ONE account and do all of the above? Just ONE account to log in and track all applications?

Ridiculous these clowns get away with this for years and years. Every few years when I look for jobs, I see nothing has changed.
AggieMainland
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At least Workday is user friendly (even though i agree with what you are saying). Half the companies not on Workday are using a user interface from the 2000s. Thats way more annoying. Those same companies will transition to Workday eventually/soon.
GT_Aggie2015
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AG
Ezra Brooks said:

infinity ag said:

Why not just have ONE account on workday and you can use the information to apply to ALL jobs that show up on Workday from any company?
It's a good thought, but you're asking companies to share data here - and they aren't going to do that.

I've seen some ATS's that will pull from your LinkedIn profile, which is about as close to what you are suggesting as anything.

I've worked in the HR space for 20+ years in O&G and have yet to see a well implemented ATS...that's mostly driven by bad design and poor data on the ERP side of the system.

As a candidate a couple of years ago, I thought WorkDay was one of the better to apply into.

There's literally 100's of companies offering and ATS platform, but Workday, Taleo, ADP, iCims dominate that space.
If Workday would allow a single candidate Home account and then use that Home account across company domains it could work. At least that's what I'm told by our Workday SME at work.
Shumba
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AG
I think the main issue, is that Workday is not in the business of storing application data for the thousands of companies that use it. Job applicants are not the customers of Workday. Each company has its own tenant and configures its own set of questions that you run through when you apply (I'm not talking about the EEOC questions regarding Gender, Ethnicity, etc.), I'm talking about the ones that ask if you have ten years of experience in XYZ field, or have ever worked for XYZ company before.

Workday is not responsible for that data, each company that uses Workday is responsible for their own data. For instance, one company that I worked for had branches throughout Europe, so we had to configure our Workday account to handle GDPR application laws and give our European colleagues the ability to completely delete candidate data from our Workday tenant. Fast forward to where I am working now, which is a domestic company, and we cannot completely delete candidate data from our tenant, nor should we as we have to comply with EEOC and OFCCP reporting regulations.

Unfortunately, you still have to create a Workday Home account for each employer. And to be honest, if you apply with a company that doesn't use Workday, but uses SAP or another large HRMS, you will probably have to create an account through that system as well. As someone said above, LinkedIn and Indeed might be the only places where you can drop your resume and then apply to multiple companies through their website, but I would be willing to bet that if you apply that way and get a call from a company and have an interview, they will still ask you to apply again via their applicant tracking system.
infinity ag
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AggieMainland said:

At least Workday is user friendly (even though i agree with what you are saying). Half the companies not on Workday are using a user interface from the 2000s. Thats way more annoying. Those same companies will transition to Workday eventually/soon.

I like the Linkedin approach, it is simple and quick.
Below that is Workday. Taleo is terrible. I have given up several times over the years.
infinity ag
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GT_Aggie2015 said:

Ezra Brooks said:

infinity ag said:

Why not just have ONE account on workday and you can use the information to apply to ALL jobs that show up on Workday from any company?
It's a good thought, but you're asking companies to share data here - and they aren't going to do that.

I've seen some ATS's that will pull from your LinkedIn profile, which is about as close to what you are suggesting as anything.

I've worked in the HR space for 20+ years in O&G and have yet to see a well implemented ATS...that's mostly driven by bad design and poor data on the ERP side of the system.

As a candidate a couple of years ago, I thought WorkDay was one of the better to apply into.

There's literally 100's of companies offering and ATS platform, but Workday, Taleo, ADP, iCims dominate that space.
If Workday would allow a single candidate Home account and then use that Home account across company domains it could work. At least that's what I'm told by our Workday SME at work.

Please read my post which is reply to this one, I say the same thing. It is an obvious solution.
infinity ag
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Shumba said:

I think the main issue, is that Workday is not in the business of storing application data for the thousands of companies that use it. Job applicants are not the customers of Workday. Each company has its own tenant and configures its own set of questions that you run through when you apply (I'm not talking about the EEOC questions regarding Gender, Ethnicity, etc.), I'm talking about the ones that ask if you have ten years of experience in XYZ field, or have ever worked for XYZ company before.

Workday is not responsible for that data, each company that uses Workday is responsible for their own data. For instance, one company that I worked for had branches throughout Europe, so we had to configure our Workday account to handle GDPR application laws and give our European colleagues the ability to completely delete candidate data from our Workday tenant. Fast forward to where I am working now, which is a domestic company, and we cannot completely delete candidate data from our tenant, nor should we as we have to comply with EEOC and OFCCP reporting regulations.

Unfortunately, you still have to create a Workday Home account for each employer. And to be honest, if you apply with a company that doesn't use Workday, but uses SAP or another large HRMS, you will probably have to create an account through that system as well. As someone said above, LinkedIn and Indeed might be the only places where you can drop your resume and then apply to multiple companies through their website, but I would be willing to bet that if you apply that way and get a call from a company and have an interview, they will still ask you to apply again via their applicant tracking system.

You are right.
Workday and others are not selling "a product" with a unified experience. This is what Linkedin does.
Instead, they are selling a product to a company. So each product they sell (a license) is a separate entity.

They seem to be making money with this and no/less competition which is why they don't want to change.
GT_Aggie2015
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AG
infinity ag said:

GT_Aggie2015 said:

Ezra Brooks said:

infinity ag said:

Why not just have ONE account on workday and you can use the information to apply to ALL jobs that show up on Workday from any company?
It's a good thought, but you're asking companies to share data here - and they aren't going to do that.

I've seen some ATS's that will pull from your LinkedIn profile, which is about as close to what you are suggesting as anything.

I've worked in the HR space for 20+ years in O&G and have yet to see a well implemented ATS...that's mostly driven by bad design and poor data on the ERP side of the system.

As a candidate a couple of years ago, I thought WorkDay was one of the better to apply into.

There's literally 100's of companies offering and ATS platform, but Workday, Taleo, ADP, iCims dominate that space.
If Workday would allow a single candidate Home account and then use that Home account across company domains it could work. At least that's what I'm told by our Workday SME at work.

Please read my post which is reply to this one, I say the same thing. It is an obvious solution.
sorry I should have been more clear. Our workday person says it is possible the company workday just refuses to enable it.
Shumba
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AG
Correct, and Workday is growing super fast. They can't keep up with demand. It's a good HCM system, and it is much better than most of it's competition, plus it is completely configurable so each company can use it as they need to. I've worked 20+ years in HR (15 yrs as an HR Gen/HRBP and now 7 years as a Workday SME) and I think it is a great tool, but I am obviously biased.

I went onto the Workday Community page to see if it had any tips on improving the parsing experience when applying with a resume, and found the following list. Not sure if it is helpful, but if you find yourself applying to multiple jobs with different companies that use Workday, this list may be useful:

  • Avoid writing personal information like Name, Phone and Address in Header/Footer sections
  • Avoid including images/photos, text boxes, clip arts, logos, annotation texts, etc. in resumes
  • Tabular/columnar formats should be avoided to the extent possible
  • Provide proper headings for resume sections like EDUCATION, EXPERIENCE, etc.
  • Insert additional new lines between work history jobs. Adding bullets/numbers at the starting of each job will create better differentiation between jobs
  • Insert additional new lines between education school sections. Adding bullets/numbers at the starting of each school section will result in better differentiation between school sections
  • Write the description for each job in single paragraph
  • Avoid mentioning multiple dates for individual jobs
  • Avoid combining positions based on employer. Make them standalone jobs for better parsing
  • For better name parsing always start writing name with hint "Name: Xxxx Yyyy"
  • Name should be always mentioned in separate line
  • Mentioning name in first line will be a good start
  • Multi word names should always start with either Initial Caps/Full Caps. Avoid writing names in all lower-case letters
  • Writing contact information at the starting of resumes results in better identification

Try to give hints whenever possible like:
  • Name: Xxxx Yyyy
  • Address: xxxx yyyy zzzz, abcd, efgh, 00000.
  • Mobile Phone: 123 456 7890
  • Home Phone: 1234 6789
  • Email: xxxx@yyyy.com
  • Title: xxxx yyyy
  • Employer: xxxx yyyy
  • Date: Jan 2015 Present
  • Write reference section at the end of the document with proper hint "REFERENCE:"
  • Do not combine multiple sections under single heading like "EDUCATION and EXPERIENCE"

I actually have two resumes, one that is formatted with the hints above that I would use to apply to jobs online, and one that I print out and would bring to in-person interviews to hand to the interviewer (back in the old days when you actually had to go in for interviews, which I haven't done in my last two jobs).

Anyway, I hope this helps.


infinity ag
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Shumba, thanks for your reply
htxag09
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AG
infinity ag said:

AggieMainland said:

At least Workday is user friendly (even though i agree with what you are saying). Half the companies not on Workday are using a user interface from the 2000s. Thats way more annoying. Those same companies will transition to Workday eventually/soon.

I like the Linkedin approach, it is simple and quick.
Below that is Workday. Taleo is terrible. I have given up several times over the years.
And the exact reason you like the LinkedIn approach is why I'd wager it's almost impossible to actually get hired from applying via LinkedIn......

I've seen posting with like 1,000 applications within a couple hours.....
infinity ag
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htxag09 said:

infinity ag said:

AggieMainland said:

At least Workday is user friendly (even though i agree with what you are saying). Half the companies not on Workday are using a user interface from the 2000s. Thats way more annoying. Those same companies will transition to Workday eventually/soon.

I like the Linkedin approach, it is simple and quick.
Below that is Workday. Taleo is terrible. I have given up several times over the years.
And the exact reason you like the LinkedIn approach is why I'd wager it's almost impossible to actually get hired from applying via LinkedIn......

I've seen posting with like 1,000 applications within a couple hours.....


Good point. I have seen it too.
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