YouBet said:Pookers said:HollywoodBQ said:
With the idea that AI is going to replace all these workers in India doing menial tasks, let me ask you this...
For outsourcers like HCL, Infosys, etc., how are they going to bill hours for AI?
Those companies aren't looking to create operational efficiencies for their customers. Kaizen is Japanese word, not Hindi.
The outsourcers are simply looking to bill hours for warm bodies at a lower price.
TCS employs more than 600,000 people. Certainly the vast majority of those folks are probably useless. But, they can bill hours.
Another layer here is what I'll call obfuscation and creating friction. The outsourcers need that.
I'm currently doing business with a well known, household name, American brand. This company has one American person based in the USA and they use 3 different outsourcers for various IT infrastructure components - think Network, Cloud, Systems Administration. It takes 15 Indians on a call to get anything done. This could all be accomplished by 3 Americans but... bill rates. Nobody is looking at efficiency or productivity.
It will be interesting to see how it plays out.
Once you get a jeet into CIO level they gut the entire organization and bring in their own. Americans are ******ed for allowing this.
Happened at my former corporate employer. Gutted and outsourced IT to India for "cost savings". I told my leadership peers when we did that it would fail and it did, so after 10 years that tried to bring it back in-house. I now hear they are pushing it all back to India because there is an Indian guy on the BoD who is pushing it.
Flat out ethnic nepotism.
Think about who won and who lost.
US CEO: Winner, made millions
Indian employees: Winner, made billions
US Employees: BIG L ON THEIR FOREHEADS, got laid off and got homeless
We should stop laughing and being condescending to the Indians when they clearly ate our steak (I know they don't eat beef!) and figure what to do that is good for us.