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Check Out Line Strategies

2,836 Views | 39 Replies | Last: 23 days ago by Jugstore Cowboy
Ogre09
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Do you choose your check out line based on who is in the line, not just how long it is?

I definitely do. This is one space where women and old people are way slower. Grown men are the fastest. We get in, pay for our normal amount of ****, and get out. We don't ask for price checks, we don't argue that something rang up at the wrong price, we don't coupon, we don't write checks, we don't get confused by the pads.
Ginormus Ag
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I use self check out, becasue f people. F people talking to me. And I think old people (anyone 1 year older than me) should be banned from self-checkout because they take too long when there is a line.
Anchorhold
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Thanks, Apu.

Ogre09
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Ginormus Ag said:

I use self check out, becasue f people. F people talking to me. And I think old people (anyone 1 year older than me) should be banned from self-checkout because they take too long when there is a line.


I don't work there. These are my clothes. I'll use self checkout if they give me an employee discount.
FIDO*98*
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I prefer the ones I never have to see because they are in the curbside checkout room. If I go in the store, chances are it's just for a few things and I'll do self-checkout
AggieArchitect04
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Ogre09 said:

Ginormus Ag said:

I use self check out, becasue f people. F people talking to me. And I think old people (anyone 1 year older than me) should be banned from self-checkout because they take too long when there is a line.


I don't work there. These are my clothes. I'll use self checkout if they give me an employee discount.
Do you refuse to pump your own gas too?
MelvinUdall
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Ogre09 said:

Do you choose your check out line based on who is in the line, not just how long it is?

I definitely do. This is one space where women and old people are way slower. Grown men are the fastest. We get in, pay for our normal amount of ****, and get out. We don't ask for price checks, we don't argue that something rang up at the wrong price, we don't coupon, we don't write checks, we don't get confused by the pads.


100%…if they are elderly, I don't get in the line or if they have a ton of kids…
An L of an Ag
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Lol at poors doing their own shopping!

/texags
Smeghead4761
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I work nights, and I do my grocery shopping on my way home after I get off shift.

Very rarely anyone in line at 7:30 am.
one safe place
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I try to avoid a line with older people in it (and I am pretty old), but I gauge the line to get in by the amount of crap people have in their cart. You could have four people in front of you that only have three or four things in each of their carts, or have two people who have so much stuff that you wonder if this is their first time they have been out shopping since 1977 and are out of everything.

Even then, **** can happen. I got behind a couple of real goofballs in the same week. The store was packed on both occasions, and in each situation, the people in line had moderately full shopping carts. On one occastion, this cowboy type guy (judging by how he was dressed and by the belt buckle that was as big as a trash can lid) was checking out. He was around 30 years old I guess, and must have had some disorder. He would pick up something out of his shopping cart and put it on the conveyor belt, then pick up something else and put it beside the prior item. Then take the first item and put it back in his cart. Or put three or four things on the conveyor, then move one or two of them further back on the conveyor belt. I got to wondering if I could pick up on what his thought process was. It wasn't as if he came across something that sort of went with something he had already put on the belt and wanted to keep them together. Then he would put a bag of something in his cart, then another, and another, then take one of the bags and move it further to the front of the cart, or further to the back of the cart. It took forever for him to check out.

The other time it was an old lady, probably about my age, and the gal at the register must have been used to dealing with her because when she would fill one of the plastic bags with stuff, she would pull the bag off the little rack thing, and tie the top of the bag with two, not one but two, overhand knots. Every bag. The old lady would put the bag in the cart and wait on the next one. As she added more and more bags, she would stop and open one already in the cart, struggling to undo both knots, peer inside the bag checking out the contents of the bag, then tie the two knots back in place and figure out where she wanted it in the cart. The whole time this was going on, the cashier would be holding the next double knotted bag on top of the carousel thing while the lady fidgeted with the bags already in the cart.
Ogre09
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one safe place said:

I try to avoid a line with older people in it (and I am pretty old), but I gauge the line to get in by the amount of crap people have in their cart. You could have four people in front of you that only have three or four things in each of their carts, or have two people who have so much stuff that you wonder if this is their first time they have been out shopping since 1977 and are out of everything.

Even then, **** can happen. I got behind a couple of real goofballs in the same week. The store was packed on both occasions, and in each situation, the people in line had moderately full shopping carts. On one occastion, this cowboy type guy (judging by how he was dressed and by the belt buckle that was as big as a trash can lid) was checking out. He was around 30 years old I guess, and must have had some disorder. He would pick up something out of his shopping cart and put it on the conveyor belt, then pick up something else and put it beside the prior item. Then take the first item and put it back in his cart. Or put three or four things on the conveyor, then move one or two of them further back on the conveyor belt. I got to wondering if I could pick up on what his thought process was. It wasn't as if he came across something that sort of went with something he had already put on the belt and wanted to keep them together. Then he would put a bag of something in his cart, then another, and another, then take one of the bags and move it further to the front of the cart, or further to the back of the cart. It took forever for him to check out.

The other time it was an old lady, probably about my age, and the gal at the register must have been used to dealing with her because when she would fill one of the plastic bags with stuff, she would pull the bag off the little rack thing, and tie the top of the bag with two, not one but two, overhand knots. Every bag. The old lady would put the bag in the cart and wait on the next one. As she added more and more bags, she would stop and open one already in the cart, struggling to undo both knots, peer inside the bag checking out the contents of the bag, then tie the two knots back in place and figure out where she wanted it in the cart. The whole time this was going on, the cashier would be holding the next double knotted bag on top of the carousel thing while the lady fidgeted with the bags already in the cart.




God was testing your patience for sure those days my brother.


Yes, checking the contents of their baskets is also a good key. But a man who has his **** together can blow through a full cart faster than some (see your two yahoos) can get through 10 items.

The cashier can make a difference too, but they're mostly pretty solid, at least at HEB. Those ladies at Walmart can be a different story.
Jetty
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I know at HEB the checkers get "graded" on their IPMs (items per minute) scanned. It's one of the ways HEB determines raises etc. Most of them are pretty fast… I don't like the ones that go so fast they mess up my produce. I find a checker I like and go through their line every time.
SJEAg
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Checkers you recognize as good...fast and friendly but not chatty.
A sacker ready at the station.
People in line actively unloading their cart onto the conveyor as soon as they're able to.
Sneak a peek for the lanes at the far end, they often just opened and people congregate in the middle or closer to the self-check/express lanes.

Avoid -
People you can tell are organizing separate orders in their cart or on the belt.
People holding a stack of mfg coupons. Or if you spot an EBT card.
Really old people.
Motorized carts.
UTExan
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I try to avoid lines where I know EBT folks are. I don't have prejudice, but logistically they will end up clogging a line due to having non benefit food items or stuff they will have to pay separately for, or argue because they have run out of benefits…
I am used to elderly folks in line.
“If you’re going to have crime it should at least be organized crime”
-Havelock Vetinari
IIIHorn
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Ginormus Ag said:

I use self check out, becasue f people. F people talking to me. And I think old people (anyone 1 year older than me) should be banned from self-checkout because they take too long when there is a line.

So, it has a mirror so you can check yourself out?
62strat
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I rarely go in to the grocery store for a large list anymore. In the time of free/nearly free delivery, it makes no sense really.

If I'm going in, I typically don't even get a cart (to prevent buying crap I didn't go in for), and I'll do self checkout since it's just a few things.
TexAg2001
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Some solid advice here so far.

Here is a strategy I use for the actual check out process, though: I purposely organize things in my cart while shopping and offload them onto the conveyor in an order that I feel 1) Reduces product damage and 2) Increases efficiency of unpacking when I get home. I start with bulk items first (TP, cases of drinks, etc), followed by cans/jars, then boxes, then meat, then produce and finish up with bread and eggs. Yes, I'm a little OCD, but this doesn't take any longer than if I just randomly throw stuff on the conveyor.

Of course, I do this and then the sacker just throws it all into bags willy nilly and screws up my organizational process, but I still hold out hope that one of them will get it someday. The HEB sackers are better than other places, though.
fc2112
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If I see anyone with coupons or a box, I go someplace else.

I got behind one of these extreme couponers once and it was a nightmare. Half her coupons were expired but they still try to argue about them. I guess most managers just give in to get rid of the person but Kroger wasn't having it this day. Manager told her to go pound sand. Couponer goes ballistic and storms out. Manager gave no ****s.

It was entertaining at least. I was next and checker says at the end "any coupons?" and I say "hell no".
TexAg2001
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Most of my purchases tend to be produce and meat, which are items I would rather not have someone else picking for me. I often change the recipes I had in mind based on the quality or availability of items I find in the store.

The last time I placed a mobile order, the flunky selecting my stuff thought a great substitution for 4 lemons would be (4) 15oz bottles of lemon juice. Unfortunately, I didn't catch the substitution before the order was delivered.
fc2112
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I have had bad luck online grocery shopping, especially with meat and produce. I'd rather chose my own.
IIIHorn
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Jetty said:

I know at HEB the checkers get "graded" on their IPMs (items per minute) scanned. It's one of the ways HEB determines raises etc. Most of them are pretty fast… I don't like the ones that go so fast they mess up my produce. I find a checker I like and go through their line every time.

One with a checkered past?
ErnestEndeavor
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The only time I really get annoyed at the self checkout is when the employee hovers over my shoulder watching me scan my stuff. If you're going to do that you might as well just scan everything for me.

At one point a worker even put his hand on my shoulder as I was scanning something at Target. Had to restrain from full freak out mode.
IIIHorn
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ErnestEndeavor said:

The only time I really get annoyed at the self checkout is when the employee hovers over my shoulder watching me scan my stuff. If you're going to do that you might as well just scan everything for me.

At one point a worker even put his hand on my shoulder as I was scanning something at Target. Had to restrain from full freak out mode.

Targeting.
Ogre09
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I was at Target doing self checkout the ither day. When I pushed "finish and pay" it said "congrats, you quakified for a $5 gift card. Scan one now." And it kicked me back to the scanning items mode.

So I scanned a gift card and it said "please wait. Employee will come assist shortly." And I didn't are enough about a $5 gift card to wait, so I hit cancel and tried to check out without the gift card.

IT WOULDN'T LET ME.

So I had to wait for a worker to come over and set up the gift card for me. Then I tried to use the gift card to pay for that transaction, but it wasn't activated or something. Such bull*****
Oldfart2
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IIIHorn said:

Ginormus Ag said:

I use self check out, becasue f people. F people talking to me. And I think old people (anyone 1 year older than me) should be banned from self-checkout because they take too long when there is a line.

So, it has a mirror so you can check yourself out?


Some of us are worth it
Serious Lee
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ErnestEndeavor said:

The only time I really get annoyed at the self checkout is when the employee hovers over my shoulder watching me scan my stuff. If you're going to do that you might as well just scan everything for me.

they are terrible about this at my local lowes.

to make matters worse, when the 4 available self checkout registers are all occupied, they will still have 4 other working registers that are online, yet they block off access to them cause they dont have enough personnel to watch that many people checking out or something.
Larry S Ross
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What's with the people that look and shop like they are buying inventory items to go sale? I have a Kroger close to me but don't do full grocery shopping there. I do go in for quick pick up needs. Always see people in line with 12 cases of water or 15 giga size off brand sodas. Lots of other multi purchase items in sometimes 2 baskets. Talk about a line to avoid!
rjhtamu
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We were behind a guy the other day who tried to argue about being overcharged $5 on his food stamps. Had to switch lines after it was clearly going nowhere.
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Gnome Sayin
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1. Arrange Collapsible totes* in shopping cart
2. Shop with HEB Go App.
3. check out at HEB Go station where there is NO line
4. laugh at dumb***es waiting in lines


*
Counterpoint
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Jetty said:

I know at HEB the checkers get "graded" on their IPMs (items per minute) scanned. It's one of the ways HEB determines raises etc. Most of them are pretty fast… I don't like the ones that go so fast they mess up my produce. I find a checker I like and go through their line every time.

I've noticed at HEB that checkers will wait until I've completely emptied my cart, or the conveyor is full before they start scanning. I've often wondered if your IPM thing is why they do that?
SJEAg
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Counterpoint said:

Jetty said:

I know at HEB the checkers get "graded" on their IPMs (items per minute) scanned. It's one of the ways HEB determines raises etc. Most of them are pretty fast… I don't like the ones that go so fast they mess up my produce. I find a checker I like and go through their line every time.

I've noticed at HEB that checkers will wait until I've completely emptied my cart, or the conveyor is full before they start scanning. I've often wondered if your IPM thing is why they do that?


That's exactly why they do that.
torrid
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I use self checkout almost exclusively, where there are 4-6 registers and you wait in one line for a register to open. Three things that I see:

1. Three or four people standing as a group at the register, all with their phones out. I don't known what they're looking at, but they not a one of them is scanning, bagging or paying.

2. People you think are finishing and the light goes green, but then they start a second transaction. Usually a bigger problem at low end stores on the first on the month, go figure.

3. People, usually middle-aged women, who don't efficiently scan and bag. The scan a couple item, bag them and put them in the cart, re-arrange the cart, then do the same with a couple more items. When they finally do pay, they have to dig deep in their oversized purse to find their wallet.
torrid
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fc2112 said:

If I see anyone with coupons or a box, I go someplace else.

I got behind one of these extreme couponers once and it was a nightmare. Half her coupons were expired but they still try to argue about them. I guess most managers just give in to get rid of the person but Kroger wasn't having it this day. Manager told her to go pound sand. Couponer goes ballistic and storms out. Manager gave no ****s.

It was entertaining at least. I was next and checker says at the end "any coupons?" and I say "hell no".

I was a bagger at Safeway for one summer, just a few weeks really. I still have PTSD about the extreme couponers.

I also remember the lady with the big rack who was a regular customer. She wore a macram tube-top that wasn't exactly opaque.
SJEAg
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Thankfully, coupons are nothing like they used to be. In the 90s (I sacked at Randalls for 3 years), every other customer had them. And checkbooks, so many checkbooks....everyone writing for cash over. Grocery stores were essentially ATMs back in the day. Or all the food stamps that looked like monopoly money.
BQ_90
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one thing i've noticed in speeding up my checkout, i used to have bunch of different size reusable bags. I've now switched to ones that are all the same size. When i had different sizes it seems the sacker couldn't decide how to put what in what bag, so it slowed down the process
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