Dammit Freebirds! Points Expire Now

7,172 Views | 56 Replies | Last: 6 yr ago by ThunderCougarFalconBird
Dad
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Can the points be redeemed for diabetes treatment?
PeekingDuck
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I think it has been about 15 years or so since Freebirds was any good. You'll be okay.
Stat Monitor Repairman
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There's always a gotcha and that's unfortunately it.
Sniffing Accountant
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Chipotle >>> Freebirds

Always and forever
Jack Cheese
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Sniffing Accountant said:

Chipotle >>> Freebirds

Always and forever

Username checks out.
torrid
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Give me Moe"s or give me death.
Ginormus Ag
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Quote:

GinormusAg,

Thank you for reaching out and providing feedback about your points.

We're fixing a recent glitch with the app, and are working on getting all points back to our loyalty guests soon (we expect by the end of next week). Thank you for your patience.

We love and appreciate you.

Freebirds Support

Yeah, "glitch" my fat super monster lovin' ass!
62strat
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I hope you can redeem all these burrito points for an extra airline ticket cause it sounds like you're gonna be required to have two seats.
Ginormus Ag
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Meh, as long as I have travel scrabble with me, I don't care.
tx4guns
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I got the email, too. Looks like our Twitter campaign worked. I feel like Clark Griswald getting his bonus back after the jelly of the month club led to his meltdown. Glitch my ass.
bmc13
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tx4guns said:

I got the email, too. Looks like our Twitter campaign worked. I feel like Clark Griswald getting his bonus back after the jelly of the month club led to his meltdown. Glitch my ass.
Bockaneer
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Ginormus Ag said:

HI wanted a menu item named after me. It took 5000 points! I had enough points for a burrito party for 10. Now I only have like 220.
Nice- several years ago, I fed a party of 9 including three teenagers entirely using points.
91G 'EM 94GGIES!
Azeew
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I don't understand why you all were storing up you points.

Were you planning on having your daughter's wedding reception there?
Flashdiaz
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"We love and appreciate you."

This should be their saying similar to chickfila's "My pleasure"
bmc13
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got mine back!
spencerdhg
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This is Bull***** Just checked my account and I lost the points for 2 free burritos.

Hopefully they'll reinstate my points otherwise there are enough comparable options for me to boycott them.
Rexter
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mm98 said:

Gibbs Slap said:

Everything went down for them after 2004.....


What happened in 2004?


I think that was around the time that they went from a pre-marinated meat to marinating in-house.
mm98
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Gotcha. But you have it backwards. Everything was marinated in the kitchen by the staff. Sometime around 2004, give or take a year, the chicken transitioned to premartinated by the distributor, but I honestly can't recall on the steak...I think that stayed in house until a year or two later.
Rexter
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Maybe they switched to in-house earlier and went to a different prepped product around '04. I know that when they opened they were using a John Soules product. Pierre thought they could do better. I quit going when they changed the first time.
mm98
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From 1997 which is when I started, it was completely raw product marinated by the staff. Perhaps prior to that it wasn't.
Rexter
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mm98 said:

From 1997 which is when I started, it was completely raw product marinated by the staff. Perhaps prior to that it wasn't.


That's been a long time ago. You prolly remember better than I do. I went in the kitchen twice a week, so we prolly know who each other is.
Olsen
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Just checked the app and I'm glad Freebirds gave me back my points! Loyaled customer here for years at the Northgate location...
ThunderCougarFalconBird
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Does the Association still pay for half of your burrito?
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