I went to a doctor's office on Tuesday. This particular office still practices the art of making people wait in their cars until they can be shown to an examination room.
I arrived about 20 minutes prior to the appointment and called them about 15 minutes prior to the appointment to check in. I think that they told me that they would call me when they were ready for me, but the connection was scratchy and they were hard to understand. It was in the mid 90s or so, I think.
So I waited. And waited. And waited. Much of the time, I was listening to a CD of the old radio show, Tales of the Texas Rangers. After about an hour of waiting, I walked across and down the street and got a Dr Pepper and then returned to my car. I read Scientific American for a while and then dozed off.
I think one of the employees finished for the day and was leaving and saw me waiting. She got concerned in a big hurry, came over, woke me up, and asked why I was there.
They all seemed highly embarrassed to have forgotten me.
When making my next appointment, they wanted me to come back in a month, but I just had to rub it in and so I insisted on two months so it wouldn't be so hot outside while waiting.
Out of curiosity, how long should one wait before calling again to remind them that you are waiting?
I arrived about 20 minutes prior to the appointment and called them about 15 minutes prior to the appointment to check in. I think that they told me that they would call me when they were ready for me, but the connection was scratchy and they were hard to understand. It was in the mid 90s or so, I think.
So I waited. And waited. And waited. Much of the time, I was listening to a CD of the old radio show, Tales of the Texas Rangers. After about an hour of waiting, I walked across and down the street and got a Dr Pepper and then returned to my car. I read Scientific American for a while and then dozed off.
I think one of the employees finished for the day and was leaving and saw me waiting. She got concerned in a big hurry, came over, woke me up, and asked why I was there.
They all seemed highly embarrassed to have forgotten me.
When making my next appointment, they wanted me to come back in a month, but I just had to rub it in and so I insisted on two months so it wouldn't be so hot outside while waiting.
Out of curiosity, how long should one wait before calling again to remind them that you are waiting?